Danntec

My All in One Asus desktop presented me with the death page. My son had previously used Danntec, when he had an issue with his laptop and was very happy with the service provided, so I was already aware of Michael at Danntec and felt comfortable handing over my PC to him. Michael sent me a very comprehensive quotation of what was needed to bring my PC back to life and the cost involved was less than expected, so I was comfortable to give him approval to do it. In addition he suggested an upgrade to the hard drive, which I also approved and am very pleased I did, as my PC is running much faster than it did before. To summarise I am completely happy with the work done by Danntec and can highly recommend their services.

Problems quickly identified and solution proposed. Slight difficulty with communications at the beginning but all sorted out. The agreed work, installation of a solid hard drive & reinstallation of all required software, was completed on time and at agreed budget. Lap top now working better than when it was new. Excellent value.

I have used Danntec for quite a few years now for my computer health and they are always very helpful and knowledgeable. My current computer system was built and installed by Danntec. They are quick to diagnose the problems and very efficient in correcting them and giving the computer a thorough health check and again advising on any current and future requirements and possible upgrades. They normally can access my computer remotely which alleviates the need to unplug the computer to transport it to their workshop (although sometimes a remote access is not appropriate). I have no hesitation in highly recommending Danntec for all computer works. The current problem has been quickly rectified within a few days at a very acceptable price and the aftercare delivered is prompt and very reliable. Thanks again.

Had two external hard drives both of which contained data not stored anywhere else. All data was recovered and transferred to new hard drives. took slightly longer than estimated but I was kept informed and costs were as estimated. Also took this opportunity of increasing capacity on one of the drives.

I found Michael very professional with a good knowledge of his trade. He was quick and efficient with repairing my sons laptop. Will definitely use again and would recommend him.

Danntech were able to start work on my laptop the same day I contacted them. They solved the problem and cleaned the laptop and also added enhanced features. The work was finished the next day and we were able to use it for an important meeting the day after. Very happy with the fast and efficient service and friendly manner of Mr Dann.

Originally we contacted Danntec to see whether they could make our Netbook go faster. Michael confirmed it wouldn't. My husband and I decided to buy a new laptop. And rather than going somewhere like Currys where they know little, upsell a lot and especially as what we know about IT could be written on the back of a postage stamp, asked Michael to refurbish one he had. We gave Michael a list of requirements and he went over and above to ensure we got what we asked for. No query or request was too small or too grand. It is so refreshing to find someone like Michael with high standards who not only is on top of his game, but actually cares about the quality of the work he produces and puts the Customer front, back and centre of what he does.The refurbished laptop works so well.Michael constantly stresses if we have any issues he is always happy to help and I now feel as though we have a hotline to someone really genuine who wants to help. He also strove to explain stuff in a way a non technical person could understand.His prices are reasonable.My husband and I have no hesitation in recommending Danntec as a first port of call for any IT issues. The service is impeccable. Thank you so very much Michael. You will be sorry you met us. Maria Watson. Stewart Cogan.

My PC required an upgrade to windows 10. I had spent a considerable time trying to do this myself but there were issues preventing an easy download of the software. I contacted DANNTEC and spoke to Michael who offered advice on possible options. My PC is fairly old and I had some concerns as to whether it would be worthwhile. I arranged to leave the PC with him for him to assess, and after initial appraisal I was given a quote for the upgrade works, which included some additional hardware to ensure my PC would run windows10. The work was completed and my PC is now performing perfectly. All of my data was saved and reinstalled, as were a number of programmes that I used previously. Over the days after receiving my Pc I had a few queries - Michael was always available and keen to help. His service throughout was excellent, he was always either immediately contactable, or would respond quickly to messages. Equally, his after sale service was also excellent. Michael is very helpful and patient. His workshop is very easy to visit with free parking directly outside the entrance, making delivery and collection very easy.

The service I received was very good, and the job was completed well with clear advice throughout. However, the e-mail communication via the tickets was could be improved by ensuring all e-mails are connected to one another via replies etc. and the phone setup with multiple numbers is also not so smooth. But the workmanship is good.

I had not used Danntec before and was in a complete panic as I needed my laptop for work as it had monumentally crashed just prior to an important MS Teams meeting. I rang them straight after spoke to Michael who was super helpful. He gave me directions on how to get there and took my laptop to have a look. He called soon after to tell me the diagnosis and gave me a number of options with prices. The communication was clear and helpful. I was pleased to get my laptop back the next day (even though it was a Saturday!) and it was working perfectly; I also have a back up now too. Great work and although I hope I don't have to, I would definitely go back to them again if I had any laptop problems. I have also recommended Danntec to friends. Michael was professional, friendly and respectful of my need to get my laptop back ASAP. Fantastic service at an affordable price.