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Endorsed by Which?
Decota
Opening Hours
Today - 08:00–21:00
- Monday 08:00–21:00
- Tuesday 08:00–21:00
- Wednesday 08:00–21:00
- Thursday 08:00–21:00
- Friday 08:00–21:00
- Saturday 08:00–21:00
- Sunday - Closed
About
Gaining over 20 years of experience working with CCTV in the retail industry, I established Decota in 2014 (originally named Secure Home CCTV) it was grown organically using only customer recommendations and the business experienced steady, gradual growth in its first 3 years. In 2018 it was time to grow the business further and it was re-branded ‘Decota’ ready for its online presence.
We now install, upgrade, service, and maintain CCTV systems for Domestic, Retail & Commercial premises, including system 'take-overs'.
Main Services Provided -
CCTV Systems Installations - Domestic, Commercial & Retail services provided
CCTV Package Design
CCTV System Upgrades
CCTV System Servicing & Maintaining
CCTV Repairs & Replacements
What we do
Security equipment suppliers and manufacturers
- CCTV & video equipment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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5.0
26 reviews
Recommended
Recommended
by 100% of customers
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Highly Recommended
Customer Service
Quality
Value
Thank you for putting right what someone else did wrong and taking on the challenge in the rain! Perfect job, left site clean and tidy. Will be in touch to take over the servicing of our CCTV and alarm systems.
Customer in Worcestershire
, work completed
Recommended
An excellent trader
Customer Service
Quality
Value
We had work done earlier in the year, and were very satisfied; the equipment is working properly. We needed to extend our coverage, and the contact was followed up by a polite email; Dean came to inspect the site, stopping off on his way back from holiday. He gave us the quote quickly, and then a date for completion. The job has been done today, and he was as pleasant and efficient as on the first occasion!
Customer in West Midlands
, work completed
Recommended
1st class service
Customer Service
Quality
Value
From first contact to the job been done everything was a 1st class service. Im so glad i went with the recommendation and would definitely recommend dean to anyone thank you
Customer in West Midlands
, work completed
Recommended
Great work and fast
Customer Service
Quality
Value
I requested a home visit and quote from Dean. After explaining what I needed Dean gave me his quote and it was a better quote than I had already had by quite an amount. Firstly I required two camera system's but asked about a further camera and the additional cost involved. I was pleased with the final quote. Dean gave me the time and date for the work to be carried out, and adhered to this. After completing the work Dean was more then helpful in answering any questions I needed to know, taking time to run me through the operation of my system. The work carried out was clean and tidy. Thank you Dean for your time, highly recommended.
Stan in West Midlands
, work completed
Recommended
Great work
Customer Service
Quality
Value
Dean came to the house to discuss our requirements, offered several options with quotes for each from which to make a choice. The quote was very reasonable. Work booked in within a few days and carried out quickly and efficiently. Dean then gave a lesson on how to use the system. Very pleased with work and performance of system.
Graham in Warwickshire
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Professional and efficient service. Two installations completed one year apart. Both of them on time at a competitive price. Great service from Dean.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Dean replaced an old CCTV system and added some additional cameras around our property - even clambering into a tree to install one. He was friendly, knowledgeable, clean and tidy and wasn?t afraid to ask and answer questions. We called him back out to install some further cameras around the back of the house and once again an efficient service from him and he happily came out for a re-visit to assist when a builder moved some of them and didn?t replace them correctly. Happy with Dean?s work, would use again and would recommend him to others
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I used Decota to upgrade our CCTV following a break in. Dean was highly knowledgeable and talked me through all of the options, including the pros and the cons and was very transparent about costs. While fitting the system, he was fantastic, completing the job effectively, leaving no mess behind and fully explained how to use the system. I also found his aftercare highly reassuring. He responds quickly to requests for advice and went out of his way to support us when we needed to use footage from the system to help the police apprehend some burglars. I found the company to be knowledgable, efficient, and highly responsive. I would have no hesitation in recommending them to anybody who needs support with CCTV.
Which? Trusted Traders Consumer
, work completed
Recommended
Great service for CCTV installation
Customer Service
Quality
Value
Dean offered a very professional and efficient service from the start to the end. He was quick to get back to me and answered all questions thoroughly. He was reliable and went through the whole CCTV process with straightforward explanations and showed me how it worked. He turned up when promised and the service and after-care was excellent. I would definitely recommend him to anyone looking for a comprehensive and trusted CCTV service.
Customer in Warwickshire
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Professional and efficient service. Two installations completed one year apart. Both of them on time at a competitive price. Great service from Dean.
Which? Trusted Traders Consumer
, work completed
Recommended