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Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
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4.9
333 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended
Recommended
by 99% of customers
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Highly recommended on all counts.
Customer Service
Quality
Value
Highly professional, friendly and helpful - what more could one ask for. Nothing was too much trouble, I felt safe in their hands.
Bernice, West YorkshirePosted on 13/11/2017, work completed 13/11/2017
Recommended
Excellent service
Customer Service
Quality
Value
Very professional, very friendly willing to help re arrange move dates and really calm! I would always use Hadley & Ottoway.
Alex, NorfolkPosted on 26/10/2017, work completed 26/10/2017
Recommended
Outstanding service
Customer Service
Quality
Value
Outstanding service from 1st enquiry until last item moved!! Employees were careful considerate polite & extremely respectful when handling our possessions. This was the 4th move in 4 years completed by Hadley & Ottoway and we have never had any reason to be unhappy with service.
Lyndsey, NorfolkPosted on 25/10/2017, work completed 25/10/2017
Recommended
Brilliant job
Customer Service
Quality
Value
It's said to be one of the most stressful things to do - moving house. The team managed to make it almost enjoyable.
Brenda, NorfolkPosted on 20/10/2017, work completed 20/10/2017
Recommended
My review
Customer Service
Quality
Value
Very friendly and professional team. Highly recommend them.
Michael, SuffolkPosted on 19/10/2017, work completed 19/10/2017
Recommended
Excellent service
Customer Service
Quality
Value
Everything from start to finish was excellent. The guys who moved us were professional, courteous and couldn't do enough to help make our move go as smoothly as possible. Highly recommended.
Jackie, NorfolkPosted on 16/10/2017, work completed 16/10/2017
Recommended
Brilliant Job
Customer Service
Quality
Value
Very professional service, can't fault them. Staff all very friendly and efficient.
Which? Trusted Traders ConsumerPosted on 12/10/2017, work completed 12/10/2017
Recommended
Excellent job
Customer Service
Quality
Value
Couldn't fault them. From beginning to conclusion H & O displayed efficiency, competence, utmost care and consideration and friendliness. Professionalism at it's best... and that includes the time of initial booking.
PamelaPosted on 06/10/2017, work completed 06/10/2017
Recommended
Excellent from start to finish.
Customer Service
Quality
Value
Excellent service from start to finish, including secure storage. Friendly and efficient staff made the whole process stress-fee.
Susan, Tyne and WearPosted on 04/10/2017, work completed 04/10/2017
Recommended
Professional brilliant work
Customer Service
Quality
Value
A well organised two day packing and move, used one day for prepacking boxes. Arrived the next day, departed fully loaded (6 bed property) , 2 packers day one and four on day two, all very professional, pleasant personalities, smoothly executed throughout. Highly recommended and will certainly use again.
Peter, SuffolkPosted on 29/09/2017, work completed 29/09/2017