Endorsed by Which?

Heatco

5.0

186 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
186 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Loud banging noise on new boiler
Customer Service
Quality
Value
I contacted Joe Waller on Sat 20 Jan as every time the boiler came on there was a banging noise - so loud that it woke me up in the middle of the night and I was afraid the whole thing would blow up so was without heating Sat and Sun. Joe was coming to the UK on Sunday and came round at lunchtime as arranged. He tested the boiler - all ok - unfortunately the banging/vibrating didn't happen whilst he was here. He thought it might be a faulty radiator valve as and assured me that the boiler wouldn't blow up - so the heating went back on. The banging occurred 3 times further and I identified which radiator valve was faulty. Job sorted by Tues late morning. Excellent service from a hard working and knowledgable individual
Customer in Hertfordshire Posted on 23/01/2024 , work completed 23/01/2024
Plumbing - great service
Customer Service
Quality
Value
I've used HeatCo for a number of years now and have nothing but praise for them. Recently two of my toilets broke and Joe managed to source the difficult to find replacement parts, have the couriered over and made sure I had functioning loos by the weekend! Very much appreciated. HeatCo staff are always friendly, professional and courteous. They always turn up as expected and I trust the advice they give (the online booking system is great!). To be honest HeatCo have got me out of a plumbing pickle several times, for which I'm very grateful. Over the past few years they have deal with blocked showers, leaking taps and radiators, flush issues, replaced a boiler, shower temperature problems, and much more. It's very reassuring to have their number in my phone.
Customer in Hertfordshire Posted on 17/01/2024 , work completed 13/01/2024
Annual boiler service
Customer Service
Quality
Value
Darren did our annual service & fixed an ongoing problem with the outflow. This was done with efficiency, no fuss & on time. He kept me informed of arrival time & was very pleasant & straightforward to deal with.
Customer in Hertfordshire Posted on 23/12/2023 , work completed 23/12/2021
Annual boiler service
Customer Service
Quality
Value
We had an annual boiler service by Darren and it went very smoothly. He arrived on time, was very friendly and performed the work with a minimum of fuss.
Customer in Hertfordshire Posted on 24/11/2023 , work completed 23/11/2023
Very pleased
Customer Service
Quality
Value
Darren is excellent and provides a very good service. No fuss and executes the work as I like to see it done. Many thanks to Darren
Customer in Hertfordshire Posted on 08/11/2023 , work completed 07/11/2023
Prompt and excellent service
Customer Service
Quality
Value
Our heating wasn't working. The earliest appointment I could book was not for about 6 days but booked all the same. Darren called within 24 hours of booking the appointment and then came around with 20 mins of that call and fixed the issue. UNBELIEVABLE SERVICE. THANK YOU Darren and HeatCo.
Customer in Greater London Posted on 05/11/2023 , work completed 03/11/2023
Successful boiler check and leak stopped.
Customer Service
Quality
Value
Engineer arrived promptly. Boiler check carried out and nut tightened on hot water cylinder to stop slight leak. All on schedule and budget. Engineer was polite and left no mess.
Customer in Hertfordshire Posted on 04/11/2023 , work completed 31/10/2023
Boiler Service
Customer Service
Quality
Value
Yearly boiler service. As always highly efficient service from Darren @ Heatco. Heatco fitted my boiler and have been servicing it yearly. Highly recommend this company- great service all around and friendly efficient team. And they’ve keep the cost of their boiler the same as last year
Customer in Hertfordshire Posted on 02/11/2023 , work completed 31/10/2023
Annual boiler and (2x) gas fire service
Customer Service
Quality
Value
Darren messaged us to advise his expected arrival time which was 15mins earlier than booked and helped us prepare. He arrived as promised and without our asking, removed his footwear and greeted us in a friendly manner. There was no delay in starting the work as he went straight to the boiler to carry out the service. When he finished he moved seamlessly to the first fire laying down carpet protection and cleaning up after him. The second fire was similarly handled during which it was pleasing to have conversation while he worked. Unbeknown to us he had also cleared a slow running bathroom sink whilst working on the boiler, which was a welcome bonus. The certificates were emailed to us promptly after he left, and we look forward to receiving HeatCo at the next service.
Customer in Hertfordshire Posted on 02/11/2023 , work completed 01/11/2023
Boiler Service
Customer Service
Quality
Value
As usual, a first class service, Darren Dudley arrived earlier than was booked, but phoned to see if this was convenient, Service was carried out expertly and did not leave any mess. Thank you Darren
Customer in Hertfordshire Posted on 29/10/2023 , work completed 26/10/2023