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Endorsed by Which?
Platinum Plumbers
Opening Hours
Today - 07:00–19:30
- Monday 07:00–19:30
- Tuesday 07:00–19:30
- Wednesday 07:00–19:30
- Thursday 07:00–19:30
- Friday 07:00–19:30
- Saturday - Closed
- Sunday - Closed
About
We are a family run business providing high-quality plumbing services for homes and businesses across London and North-West Kent.
We are Gas Safe registered plumbers (reg no. 199604) who have been providing reliable heating, plumbing and bathroom-fitting services for decades. We take great pride in our work, and believe that we offer a service that is unrivalled in our area.
With Platinum Plumbers you will benefit from:
• Free, no obligation, quotations
• No call out charges
• Transparent, fair pricing
• Uniformed, well-mannered staff
• Gas Safe Registered plumbers
• Full public liability insurance
• Family run business, family values
• Exceptional customer service
We offer an end-to-end service from design and installation, to repairs then ongoing maintenance, and our focus is customer satisfaction every time - this is reflected in our feedback in our customer reviews. Our goal is that once you’ve engaged our services, you will be happy to recommend us to your friends and family.
What we do
Boiler, central heating and gas engineers
- Gas safety testing and inspection
- Radiators and central heating
- Boiler installation
- Boiler servicing
- Boiler repair
Bathroom fitters
- Accessible bathrooms and showers
- Bathroom design services
- Bathroom refurbishment
- Wet rooms
Plumbers
- Unvented cylinder installation and maintenance
- Emergency plumbing services
More Services
- small building work
- viessmann trained installers
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
131 reviews
Recommended
Recommended
by 99% of customers
Sort by
Trustworthy, Thorough, and Efficient
Customer Service
Quality
Value
Rob and his team have handled work on my property for 6 years now, both plumbing, gas, and new boiler fitting. Rob always tells me all the information that the job will entail and gives me the options. JBS are efficient in communication and completion. I have always been able to rely on his skills and judgements.
James B
, work completed
Recommended
Great job
Customer Service
Quality
Value
Efficient friendly definitely use them again
Happy Customer
, work completed
Recommended
Dependable, honest
Customer Service
Quality
Value
I first used Rob over 10 years ago when we had a problem with the boiler. I was impressed by his professional approach. He (and his then apprentice) committed to and arrived at the appointed time, examined the boiler and explained the problem. He showed me the problem. Then he explained my options and the likey costs involved.I also observed him instructing, guiding and inspecting the work done by his apprentice. He was very thorough. The work was exemplary. (And neat!) I've contuined to use Rob and his team with full confidence ever since then. Highly recommend.
cxtaylor
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Rob, and the rest of his team are unfailingly punctual, tidy and polite. Rob ensures you have the information needed to make a decision on the job you need doing. We have used them regularly over the last few years and have always been happy with the final results. Sue 20/01/2017
talbott
, work completed
Recommended
Second house move and second boiler
Customer Service
Quality
Value
We have just moved for the second time. This is our second move ew boiler, only this time it was a complete new system. The team were great, friendly, approachable and tidy! At the end of each day I came home to a clean and tidy working area. Rob was very fair explaining all the (small) risks that could happen when changing over from a conventional to combi boiler, fortunately everything went well. Rob is a perfectionist and sets high standards, the boys all know this and so it is reflected in their work. I will continue to recommend them.
Alison
, work completed
Recommended
Quality Work at Sensible Price
Customer Service
Quality
Value
Rob and the team were a pleasure to work with. Provided a quote with multiple options, provided sound and helpful advice (answered questions I hadn't even thought of!), were very flexible and did a fantastic job. So happy with my bathroom - would recommend them to anyone - great company, lovely people.
CatSmile
, work completed
Recommended
My Review
Customer Service
Quality
Value
Brilliant job!!
T J, London
, work completed
Recommended
Excellent job all round
Customer Service
Quality
Value
Prompt and efficient service. Rob and Justin give good advice and fair explanation of options. All work carried out satisfactorily and as they have explained. We have used them now for several years and are very happy to recommend to others.
Matthew, London
, work completed
Recommended
Made shower room for disabled, from old bathroom
Customer Service
Quality
Value
Platinum Plumbers made extensive alterations to the house, to convert an upstairs bathroom into a shower room with level access for a disabled person. Rob, the owner of the business, carefully discussed, noted and priced each part of the work, so that both of us were clear what to expect. He aimed to work thoroughly, so that there would be no leaks etc even years after his plumbers had left. With one exception he succeeded. (Afterwards I was able to make a tool and remedy the defect myself). Justin, the supervisor, works so well with customers. He usually checked with me to fit the pipes etc just where I wanted them, and was willing to alter their position if in the wrong place. I used Platinum Plumbers again only a few weeks later. They renewed a cold water tank in the loft, with all the pipework. They worked hard and completed all the work successfully in one long day.
Nigel
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very polite, kept us informed of what was happening. Completed the job efficiently and cleared away well. Would recommend.
Michelle, Kent
, work completed
Recommended