/
Endorsed by Which?
Platinum Plumbers
Opening Hours
Today -
- Monday 07:00–19:30
- Tuesday 07:00–19:30
- Wednesday 07:00–19:30
- Thursday 07:00–19:30
- Friday 07:00–19:30
- Saturday - Closed
- Sunday - Closed
About
We are a family run business providing high-quality plumbing services for homes and businesses across London and North-West Kent.
We are Gas Safe registered plumbers (reg no. 199604) who have been providing reliable heating, plumbing and bathroom-fitting services for decades. We take great pride in our work, and believe that we offer a service that is unrivalled in our area.
With Platinum Plumbers you will benefit from:
• Free, no obligation, quotations
• No call out charges
• Transparent, fair pricing
• Uniformed, well-mannered staff
• Gas Safe Registered plumbers
• Full public liability insurance
• Family run business, family values
• Exceptional customer service
We offer an end-to-end service from design and installation, to repairs then ongoing maintenance, and our focus is customer satisfaction every time - this is reflected in our feedback in our customer reviews. Our goal is that once you’ve engaged our services, you will be happy to recommend us to your friends and family.
What we do
Boiler, central heating and gas engineers
- Gas safety testing and inspection
- Radiators and central heating
- Boiler installation
- Boiler servicing
- Boiler repair
Bathroom fitters
- Accessible bathrooms and showers
- Bathroom design services
- Bathroom refurbishment
- Wet rooms
Plumbers
- Unvented cylinder installation and maintenance
- Emergency plumbing services
More Services
- small building work
- viessmann trained installers
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
126 reviews
Recommended
Recommended
by 99% of customers
Sort by
Quality Work at Sensible Price
Customer Service
Quality
Value
Rob and the team were a pleasure to work with. Provided a quote with multiple options, provided sound and helpful advice (answered questions I hadn't even thought of!), were very flexible and did a fantastic job. So happy with my bathroom - would recommend them to anyone - great company, lovely people.
CatSmile
, work completed
Recommended
My Review
Customer Service
Quality
Value
Brilliant job!!
T J, London
, work completed
Recommended
Excellent job all round
Customer Service
Quality
Value
Prompt and efficient service. Rob and Justin give good advice and fair explanation of options. All work carried out satisfactorily and as they have explained. We have used them now for several years and are very happy to recommend to others.
Matthew, London
, work completed
Recommended
Made shower room for disabled, from old bathroom
Customer Service
Quality
Value
Platinum Plumbers made extensive alterations to the house, to convert an upstairs bathroom into a shower room with level access for a disabled person. Rob, the owner of the business, carefully discussed, noted and priced each part of the work, so that both of us were clear what to expect. He aimed to work thoroughly, so that there would be no leaks etc even years after his plumbers had left. With one exception he succeeded. (Afterwards I was able to make a tool and remedy the defect myself). Justin, the supervisor, works so well with customers. He usually checked with me to fit the pipes etc just where I wanted them, and was willing to alter their position if in the wrong place. I used Platinum Plumbers again only a few weeks later. They renewed a cold water tank in the loft, with all the pipework. They worked hard and completed all the work successfully in one long day.
Nigel
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very polite, kept us informed of what was happening. Completed the job efficiently and cleared away well. Would recommend.
Michelle, Kent
, work completed
Recommended
Couldn't be happier
Customer Service
Quality
Value
We couldn't be happier with the work Platinum Plumbers have done, from the start, helping us decide what would work and what wouldn't in our new bathroom, through to the quality of the work, and of the finish. They kept to their quote, and finished on time, and were extremely diligent and hardworking throughout - as well as being friendly and always courteous. Every little detail was looked after. We will be using them again.
Michael
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Fabulous service. Highly recommended.
John, London
, work completed
Recommended
Great Service and Attention to Detail
Customer Service
Quality
Value
Rob, Justin and the rest of the guys are punctual, tidy and polite. Rob ensures that you have as much information as you need to make an informed decision on any job you need doing. I have used this company several times over the last few years, I have always been very happy with the end results and I can highly recommend them to anyone.
Which? Trusted Traders Consumer
, work completed
Recommended
Recommended
Customer Service
Quality
Value
Rob and Justin have done various jobs for us over the years and we've always been really pleased with their work. We first met them when my landlord used them to fit a new boiler and they did a great job, so when we bought a house 3 years ago we used them to fit a new boiler. Since then they've done a few smaller jobs for us as we've done work on different bits of the house. They always do a great job, they are tidy and clean up after themselves, and communicate well before and during the job. I'd really recommend them.
halekatie
, work completed
Recommended
Brilliant job, as always!
Customer Service
Quality
Value
Serviced boilers, fixed heated towel rail. All work is always done to perfection, the only standard they know!
Peter, London
, work completed
Recommended