K N Smith Limited t/a KS Installations

Kevin fitted a new boiler and underfloor heating.

Mr Kevin Smith installed a new central heating boiler at our home. He worked in a most professional way and did all necessary work to ensure everything was correct and safe. The installation was completed at the quoted price.

K N Smith Limited responded promptly to a boiler breakdown, it was repaired within 30 minutes and at minimal cost. As a landlord and personally, I have used this company for numerous repairs and new installations over the past few years. I have always found the director, Kevin to be well mannered, honest and a tidy worker. I value and trust his professional judgement and have no reservation recommending him to others.

I have had work done by Mr Smith over a number of years. This includes boiler replacement and annual maintenance, radiator replacements and minor plumbing work. I have found him reliable and trustworthy and so I intend to continue to use his services.

Boiler serviced. Kevin has done this for me for many years and is very reliable. Work is excellent.

Kevin completed two projects for us within seven months. The first was an installation of two B&Q bathrooms and a kitchen in a flat refurbishment. Kevin was outstanding in every way. B&Q were unhelpful, he found solutions to the problems that they put in our way. We were away on holiday for two weeks of the project, Kevin communicated with me, whilst appreciating that I was on holiday. Informing me of solutions and decisions made by him to get the project complete. The second project was a refurbishment of my home, a seven bedroom house with five brand new bathrooms and a new kitchen. Kevin worked around other sometimes difficult trades, completed his work to the highest standard, did more than was his responsibility, in sometimes fraught situations, kept his communication to a solution-focused one rather than a problem highlighting one. Absolutely outstanding service, communication and outcome. More than we asked for, no fuss, no problems, just solutions.

We had a new boiler installed in a new position. The work included upgrading the gas supply to this new boiler which involved installing a new gas pipe under the living room floor. All the work was undertaken in a professional and competent manner. Me and my wife were extremely happy with the job done. The daily cleaning undertaken at the end of the working day was excellent and it was difficult to tell just how much work had been done. We were told in detail how to use the boiler how to get the best from it. I would he no problems with recommending KSI to anybody as I cannot speak too highly about them.