Cannot recommend MTS highly enough, Jim fitted a new boiler but also had the extra hassle of taking up the bedroom floor because when the old boiler was fitted the plumber used pipework that was too small and had to be replaced. The job was originally scheduled for 2 days but Jim came with his mate and did it in one. Fantastic service and a smashing couple of guys, wouldn't use anybody else now.

Jim replaced our combi boiler with a modern efficient unit. He is knowledgeable and helped us narrow down our options and recommended a couple of quality choices. His quote was detailed and transparent and it made us easy for us to choose. He came when promised, completed the task with a minimum of fuss and left the house clean and tidy. I cannot recommend Jim and MTS Plumbing Services enough, top quality and good value.

Found Jim from MTS to be just what was required. Highlighted what was and wasn't an issue - spoke plainly, in a language I understand, and ensured I wasn't buying any service or product I didn't need. Pointed out options for the future, if I decide to invest should things need replacing.... He even tightened up a leaky nut! Highly recommended and I shall certainly use next time.

I found MTS plumbing services through a plumbing supplier, after contacting Jim he promptly came around to discuss the work to be done. We decided the best location for the Vaillant combi boiler, and Jim explained in great and thorough detail so that i could fully understand. I found this very helpful, he gave me a quote for the work and we fixed the date of the install. On the day of the install Jim arrived on time and explained fully the order of the work to be carried out. Each day he arrived on time, worked hard to a very high standard being very thoughtful in keeping us fully informed to the work he aimed to complete each day. On completion of the work he thoroughly checked for leaks fixed all ones from the original install, he explained the running of the new boiler and completed the paperwork. We are very pleased with the high standard of work done and are very happy to recommend Jim.

I called MTS Plumbing and Heating Services to visit and give me a quote for a new boiler. Jim arranged to visit promptly and advised me on the different types of boiler. Later that day Jim sent me a quote which I found very competitive and commissioned him to fit my new boiler. We agreed a date and Jim started the work. There were difficulties in removing the old boiler but Jim persevered and eventually got it out ! He encountered several other problems in fitting my new boiler but just got on with the job until he had sorted them out. I highly recommend Jim, he is very professional and has done an excellent job. I am very happy with my new boiler and would not hesitate to recommend him to friends and family. Jim communicated well throughout the whole process and followed this up after with registering the product and forwarding all relevant paperwork to me.

Replacing old hot water only boiler with new combi one installing radiators. We were thinking about replacing our horrible night storage heating with proper one for a while. Jim's quote was better than others and he seemed being nice person. We were 100% right! From the beginning to finish everything was perfect. Jim's commitment exceeded our expectations. There were some difficulties regarding installing pipework, but was resolved successfully, despite horrible access! The job has been finished one day earlier than scheduled! I can highly recommend Jim and will use his services in the future.

Jim did a superb job in researching, sourcing and fitting a boiler in our holiday lodge. He kept us informed about the options available and helped us to make the most suitable choice. We were not staying at the lodge due to lockdown, but he rang to update us on each day he was working. He also kindly visited the lodge when we were able to go down in order to explain how to operate it. Overall he is a pleasant and efficient tradesman and I would certainly recommend him very highly to others.

Mr Mercer replaced an existing combi boiler in a house in Topsham, Devon with a new Ideal boiler. I found Mr Mercer to be very knowledgeable and experienced in the installation of combi boilers. The work was briskly carried out and completed in one and half days. The price was fair and I can recommend Mr Mercer for this type of work.

Jim installed a new boiler, removed old hot water tank, decommissioned cold water tanks in loft.This was all done on schedule and within the price quoted. He is a straight talking gentleman and true to his word. I had not hesitation to leave him alone to carry out the work.

I had confidence in Jim's ability and felt safe from start to finish because he is a Which? Trusted Trader. He quickly arranged a free survey and arrived on time 15 minutes later! Before entering my home he produced his ID photo card and Which? Trusted Trader credentials without me asking. He explained simply and clearly the various types of boilers and systems and drew a diagram of my existing system to give me a clearer understanding. We discussed various options based on my needs and he gave me impartial information about each. I was happy to accept Jim's recommendation for the Ideal Logic Max Heat 18 Boiler. The installation was problematic throughout due to lack of maintenance of my central heating system and cowboy repairs. However, by sheer grit and determination Jim overcame all the difficulties. Every time a problem arose he just kept going until he managed to get it sorted regardless of how long it took. He took no breaks, despite my efforts to get him to do so, but was glad of frequent mugs of tea. Jim's expertise, experience and efficiency was very evident. He was always punctual and cleared up afterwards. Although the work took many hours longer than he had anticipated due to the many problems his quotation remained the same, for which I was so relieved and grateful. On completion of the work I quickly received all paperwork - documents, certificates, receipts etc. I have no hesitation in highly recommending Jim Mercer from MTS (11/10!)