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Trusted Traders

MTS Plumbing & Heating Services

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb mts logo

4.9

17 Reviews

About

This business has not added a description yet.

What we do

  • Boiler, central heating and gas engineers

  • Plumbers

  • Heating contractors

  • More Services

    • lpg

Customer reviews

Reviews summary

4.9
17 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New boiler fitted
Customer Service
Quality
Value
Jim came and fitted a new boiler for us. He came and gave a quote where he spent time explaining to us the different products and the fitting process. We were able to book in quickly and at a time convenient to both parties. When he came and fitted the boiler he again explained the process and was clean and tidy. He worked hard to fit the boiler where out existing boiler was and caused minimum disruption. I would highly recommend Jim to anyone as we are thrilled with his work. Thank you
ashtondavey04/10/2018
Excellent quality
Customer Service
Quality
Value
Kept me informed both before and during work and a high quality boiler installation.
Kevin, Devon24/09/2018
Great advice
Customer Service
Quality
Value
Jim fully explained how my boiler worked, what the problem was and gave appropriate advice on all of my options. I would not hesitate to use him in the future. Highly recommended.
Ruth, Devon22/05/2018
Accomplished
Customer Service
Quality
Value
Very accomplished - installed the boiler in accomplished & tenacious manner.
Which? Trusted Traders Consumer13/03/2018
Professional, painstaking and diligent.
Customer Service
Quality
Value
We gathered a number of quotes before finally settling on Jim Mercer and I'm so glad we chose him to replace our old, inefficient central heating. Jim listened to our requirements, made suggestions and presented us with a detailed and highly competitive quote. During the installation he kept us informed throughout, solved numerous day-to-day issues and undertook additional work in a professional and friendly manner. The end result is an efficient and seamlessly installed central heating system which should last for many years. I would not hesitate to recommend MTS Plumbing and will be using Jim for our ongoing servicing and any additional plumbing requirements.
Adrian Doughty28/01/2018
The trader replied (on 22/02/2018)
Many thanks for your comments. It really helped that you wished to understand the processes and technicalities. It helps so much when a client gets on board in the way that you did. Many thanks Jim
Brilliant job, prompt professional
Customer Service
Quality
Value
Every aspect of the heating job was explained in full detail, giving options and costing. Listened to what we were trying to achieve and advise us accordingly. Nothing was too much trouble. Spoke to us and every aspect of the job if something didn't go according to plan. Will use him again, he was happy and polite. Good Job.
Christine, Devon11/12/2017
Good for Tricky Houses!
Customer Service
Quality
Value
We had a full refurbishment of our hot water and central heating system - the job took a week so we got to see plenty of Jim's work. We were impressed by his wide range of skills and experience. Our house is an old cob cottage with lots of non-standard issues but Jim was very good at finding solutions. You feel as if he would always sort you out rather than bodge it.
Jeff, Devon13/11/2017
Good job
Customer Service
Quality
Value
Helpfully did the work while I was out of the country and explained it to me when I was back. Nice guy.
Will, Devon24/10/2017
Good Job very Professional
Customer Service
Quality
Value
Always there when arranged. No complaints about workmanship.
Peter, Devon11/09/2017
Really good, thorough job.
Customer Service
Quality
Value
Very informative, honest, good value, would definitely recommend.
Helen, Devon10/08/2017