MTS Plumbing & Heating Services

Jim and the team installed a new boiler system. Jim was very thorough in his assessment of what was required, and explained things clearly. This took 2 days and commenced as scheduled. Overall, the installation of the new boiler is good. However, they left behind a lot of waste, for instance several plastic pipes, the old tank in the loft and various pieces of pipe insulation. I was not expecting this, I was told it was only cardboard which would have been left. This has left an extra job for me to sort, and was below expectations.

I am giving 5 stars for all steps of their job. They replaced my whole system boiler with a wireless control combi boiler. This included new gas piping from the gas meeter. Punctuality from the first day. 12h and the whole job was done. They worked with care about your carpet and all property. They took all unnecessary, dismounted parts with them. They sealed and plugged all holes in the wall and left very my house very clean. Really recommended this service, very professional with knowledge about the job they do. For sure will be used them again for my yearly boiler service.

I highly recommend MTS Plumbing! The service was excellent from the start. Jim was very prompt to come out to the home for an evaluation and was very professional and courteous. I am extremely pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic and the total price was spot on. Thank you

We chose Jim and his team to undertake the work because he gave us a very good summary of what the work would entail in our 3 bed flat with immersion heater. He answered all our questions on his initial visit and provided a comprehensive written summary with his estimate. He arrived with two colleagues on the agreed date and worked into the early evening to complete the task with what proved to require some tricky problem solving. He got on with the the job efficiently and was self sufficient in managing the project. All the team were considerate of the available space in our flat and of the other occupants in the block - they even rescued a fallen baby seagull which was causing concern for other residents. The boiler was commissioned the next day and we were given very comprehensive instructions about using all related equipment. Thank you Jim and team

Jim visited my flat to fit a new ideal vogue combi max gas boiler. I had contacted boiler guide initially for help in finding a Gas Safe Heating Engineer and jim Mercer contacted me by phone.Was impressed from the start from the initial phone call right through to getting the job done.Jim gave me quotes for ideal boilers and we agreed one and wirk commenced.The job was carried out professionally and i can't rate Jim enough. I recommend Jim to anyone thinking of installing a new gas boiler as you know the job will be carried out professionally.

We needed a boiler replaced and as jim was working a few doors away we asked him to have a look and give us a quote. He explained which boiler was best for the job and we accepted his quote.He arrived on time and completed the job that day with his team and left everything clean and tidy.

We had a full boiler change, which required the gas feed pipe to be updated right through the building. I was not looking forward to it as it became a much bigger job than anticipated, but was reassured by Jim that it was work he undertakes all the time. The work was carried out to plan and pretty much to budget ( there were a few things that needed updating as it was a very old system). We have used it all over the winter and it's not missed a beat so very pleased.

I contacted MTS Plumbing and Heating Services after noticing a leak from my heating system. I was naturally very concerned that this could rapidly lead to more serious problems. I was already aware that the ageing gas boiler would need replacement in the foreseeable future. Jim visited my home on 14 February; he thoroughly assessed the problem, and fully discussed the options available to me. He then promptly provided an estimate for the work we had discussed. From my conversations with Jim, I would have been very happy to engage MTS to carry out the work. The fact that I appointed an alternative installer was not based primarily on cost, but on my personal circumstances at the time. Thank you for your help, Jim.

We needed to replace our 25 yr old boiler. Jim came out to quote and straight away went through the Trusted Traders scheme that he was a member of. I was impressed with his professional approach and felt confident this was someone I could trust to get the job done. He discussed the various options and what could be achieved and then he recommended the solution that would best fit our needs. A detailed written quote was emailed over very quickly. He followed up with a phone call a few days later to make sure the quote had been received and checked if there were any questions. A couple of weeks later I emailed Jim with a go ahead to do the job. He responded quickly and booked us in On the day on installation his team all turned up promptly at 8.30am as agreed. Meanwhile I already phoned to request he fit a new heated towel rail That I'd bought for the kitchen, which he agreed to for a very reasonable price. Everything went to plan until it came to refilling the system with fresh water - Unforeseen issues with the poor quality of our existing pipe work gave Jim a challenge that he thought through and overcame. Very impressed. Everything was left clean and tidy and he explained clearly how it all operated. The price was as we'd agreed. Excellent value and service

We employed Jim to install new radiators throughout our 1990s bungalow and to replace our old hot water tank with a new Mixergy cylinder. Jim impressed us with his knowledge and evident expertise from the first meeting. He discussed the work, made copious notes and soon provided us with a very detailed quote. Once agreed, he booked us in with a definite date – and stuck to it (so different from our experience with other people). On the job, Jim arrived on time with his team, got down to work and they put in over an eight hour day on both occasions. The jobs were fiddly, for example, our radiator pipework was microbore and fixed into a concrete floor. Also, it was the first time Jim had fitted a Mixergy tank in situ (he is an ‘approved’ installer), so this job was also a challenge. We were extremely pleased with the finished results for both projects. We would not hesitate to recommend Jim. He turns up on time, does what he says he is going to do, takes pride in his work, is a considerate and tidy worker and - what we really appreciated - he communicates brilliantly! Jim always responds to calls, texts etc. and, if you leave a message, will phone you back practically immediately. This is such a refreshing change! We know Jim goes ‘over and above’ to ensure his clients are warm and content. Jim is not only an excellent plumbing and heating engineer – he is a true gent. Thanks Jim!