MTS Plumbing & Heating Services

As my husband is now unable to deal with household problems I was very unsure about getting a new boiler and tank system as I didn't understand how it worked but knew it needed updating as service costs were becoming prohibitive. I chose Jim because he came to the house to look at my set-up. Most I spoke to wanted a photograph of the boiler which was under the house where I , being in my 70's , couldn't get to . He listened to what I thought I wanted and then explained why that was not possible but came up with a clear and sensible alternative. We agreed a price which was a fair amount less than I had worked out , and a start date. Jim arrived on the agreed day and time with a small team and they worked non stop for two days ! There was some extra work required due to the original not being installed correctly ( I was warned this was possible ) but they dealt with each problem as it occurred and costs were kept to a minimum. They worked late the second day but refused to leave 'till everything was perfect ( including doing the hoovering !) There were a couple of things I thought of the next day and an e-mail to Jim brought a quick and clear response. I also felt very safe and comfortable with them in the house - important at my age. I am now the happy owner of a new system which is located where I wanted it , it, will cost less to run and I have a 12 year guarantee - what's not to love !

Jim and his team were amazing replacing my old boiler and installing my new Combi boiler. They kept me informed of all they were doing at every stage and were very respectful of my property. Jim and his team just got on with the job and worked through a few obstacles all within the time frame. I highly recommend them.

Jim replaced the old boiler with a new one. He was friendly, communicated well and did the work within the projected timescale and budget. I am very pleased with Jim's recommended replacement boiler. I have every confidence in recommending him.

Jim and his team at MTS were absolutely brilliant fitting our new boiler. They were really quick and efficient doing the job and left absolutely no mess! Jim talked me through everything and made sure I understood how the boiler and the thermostat worked. I was really pleased with the service and would definitely recommend!

Jim turned up and provided a quote and went through everything that he would do, recommended a Ideal Vogue Max C32, we agreed install price and date, everything went perfect and the install was done to a very high professional standard, couple months on now and no issues. I have highly recommended him to friends and will continue to use him when required. Thank you for a great, honest and reliable service.

In just one day Jim took out our broken Baxi system boiler, fitted a new Ideal Vogue 26 System boiler, which heats up the house quickly and efficiently, and balanced the radiators. In the same day he sorted out the warranty and the building regs certificate. I cannot praise him too highly for his work. We now have a warm house! I strongly recommend him to anyone in the Exeter area who needs a new boiler fitted.

Jim & has team worked diligently & effectively, overcoming all the obstacles my old house could throw at them, bring my heating system into the 21st century. I cannot recommend them enough, really friendly, professional & ultimately extremely capable.

Jim and the team installed a new boiler system. Jim was very thorough in his assessment of what was required, and explained things clearly. This took 2 days and commenced as scheduled. Overall, the installation of the new boiler is good. However, they left behind a lot of waste, for instance several plastic pipes, the old tank in the loft and various pieces of pipe insulation. I was not expecting this, I was told it was only cardboard which would have been left. This has left an extra job for me to sort, and was below expectations.

I am giving 5 stars for all steps of their job. They replaced my whole system boiler with a wireless control combi boiler. This included new gas piping from the gas meeter. Punctuality from the first day. 12h and the whole job was done. They worked with care about your carpet and all property. They took all unnecessary, dismounted parts with them. They sealed and plugged all holes in the wall and left very my house very clean. Really recommended this service, very professional with knowledge about the job they do. For sure will be used them again for my yearly boiler service.

I highly recommend MTS Plumbing! The service was excellent from the start. Jim was very prompt to come out to the home for an evaluation and was very professional and courteous. I am extremely pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic and the total price was spot on. Thank you