Endorsed by Which?

New Look Carpet Care Limited

4.8

631 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
631 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
High standard
Customer Service
Quality
Value
Prompt & courteous. Telephoned in advance. No waiting. Cleaned and treated carpets to a high standard.
R R, Surrey Posted on 28/11/2016 , work completed 28/11/2016
Excellent work
Customer Service
Quality
Value
Excellent work, extremely helpful and hardworking operation. Strongly recommend.
Alan, Surrey Posted on 25/11/2016 , work completed 25/11/2016
My review
Customer Service
Quality
Value
Quiet and efficient.
Ronald, Surrey Posted on 24/11/2016 , work completed 24/11/2016
Consistently excellent
Customer Service
Quality
Value
I have used New Look Carpet Care for many years - but for carpet and upholstery cleaning and have never been disappointed. The service is excellent, and the results are always first rate.
Mary, Surrey Posted on 22/11/2016 , work completed 22/11/2016
Thoroughly efficient job
Customer Service
Quality
Value
Fully satisfied with a job, well done.
John, Surrey Posted on 17/11/2016 , work completed 17/11/2016
Excellent work
Customer Service
Quality
Value
Pleasant people, very diligent technician, minimum of fuss and disturbance. Not cheap but the carpets were cleaned as never before. A 27yr old carpet with flat spots came up like new. Thoroughly recommended.
Michael, Hampshire Posted on 16/11/2016 , work completed 16/11/2016
New look's the word
Customer Service
Quality
Value
Very pleasant technician, punctual, efficient, cheerful and considerate. 3 days were well planned by estimated date arranged to suit. Paperwork perfect. Emails to remind me of arrangements. Good aftercare, advice on maintenance and dealing with accidental soiling. Professional throughout, but rather expensive.
Margaret, Hampshire Posted on 14/11/2016 , work completed 14/11/2016
Very good
Customer Service
Quality
Value
Good service, arrived on time, professional approach, did not cut corners, very satisfied.
Tom, Surrey Posted on 11/11/2016 , work completed 11/11/2016
Excellent, professional job
Customer Service
Quality
Value
Very professional & detailed service. Happy with the results & would have no hesitations in recommending their services.
Gemma, Berkshire Posted on 08/11/2016 , work completed 08/11/2016
Careful Service
Customer Service
Quality
Value
Very good customer service. The cleaning engineer Darren was pleasant and thoughtful and hard-working.
C, Surrey Posted on 31/10/2016 , work completed 31/10/2016