Endorsed by Which?

Richard Thomas Conservatories, Extensions & Windows

5.0

88 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

Richard Thomas Conservatories, Extensions & Windows are specialists in bespoke design and the installation of conservatories, orangeries, glass extensions and porches. Professionals in the installation of Bi-Fold doors, windows and doors. Established since 2008, they have proudly constructed 100's of conservatories/extensions/orangeries in the local area, using their reliable & experienced teams of installers, builders & tradesmen.

Richard Thomas Conservatories, Extensions & Windows are tried, tested and approved! The offices located in Christchurch are open 6 days a week, so they are readily available to provide the customer service required for a smooth and professional experience.

“Richard Thomas Conservatories, & Windows honour, respect and serve every customer with transparency, experience, competitive pricing, in depth product knowledge and dedicated customer service. We have a committed and attentive team who take great pride in their work." Ben Slater, Director April 2016.

What we do

  • Conservatories

    • Conservatory repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Window consultants
    • Double glazing installation
    • Sash windows
    • Timber windows
  • More Services

    • orangeries
    • glass extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
88 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Conservatory Extension
Customer Service
Quality
Value
This Orangery has transformed our house. It has increased the all-year-round living area drastically, whilst providing lots of light to the rest of the house. The whole project ran to schedule as planned in a very short time. So from digging foundations through to completion, minimised the disruption to us. The fixed price quote was very reasonable and we have been given a high-quality extension for this. Using a local trader for building this Ultraframe Orangery has been a good choice. All workforce were hard-working, polite, accommodating and very tidy. I highly recommend Richard Thomas and they would definitely be my first choice to use them again.
Customer in Dorset Posted on 22/10/2021 , work completed 15/10/2021
Replaced lounge window & installed new front door
Customer Service
Quality
Value
We had quotes from other local companies but this company impressed us the most. Andy Witherick the Design and Sales Consultant, and the team of fitters who installed the window and new front door were excellent and the installation was carried out to a very high standard of workmanship. Communication was excellent, and their office was a joy to deal as they are so efficient. We are so impressed that we are considering having a verandah replaced and Ben Slater came today to quote for the job. Having had this company do such a good job we have no reservations in recommending them.
Customer in Dorset Posted on 21/10/2021 , work completed 04/10/2021
A very reliable company - great quality, speed of work & customer service
Customer Service
Quality
Value
Friendly pre-sales, excellent communication throughout, well-organised, high standard of work, competent & friendly workmen (all trades - included window fitters, builder, plumber & plasterer). Genuinely nothing to fault - very impressed.
Paul in Dorset Posted on 21/06/2021 , work completed 03/05/2021
Fantastic Orangery built to exceptional standards.
Customer Service
Quality
Value
We initially chose to work with this Company by firstly visiting their excellent website and then secondly, after the first visit to our home by Ben Slater. Ben was spot on when he designed our Orangery, understanding our requirements and even those that we didn’t know we wanted or needed. Ben made us feel very comfortable and his professionalism was second to none, we felt secure with our decision to use Richard Thomas Conservatories. We were given a schedule of works and met the excellent Kevin Clark, our project manager. The project ran so very smoothly even though it was earlier this year when we had such cold conditions. At each new stage, a team of workmen arrived, always on time. they were all very polite, personable and specialists in whatever they were doing building our Orangery. At the end of each stage, which always flowed seamlessly, the site was left ready for the new team coming in. Each of the workmen worked with respect and kept the site clean. It is now June 2021 and am so very happy with how we use our new room, we absolutely love it! We use it as often as possible, it really is a well used extension to our home. Asking Richard Thomas Conservatories to design and build it has been a very happy experience right from the start with Ben and to the very finish.
Customer in Dorset Posted on 14/06/2021 , work completed 08/03/2021
Excellent experience with Richard Thomas Conservatories
Customer Service
Quality
Value
We could not be more delighted with the rear extension built and fitted by Richard Thomas Conservatories. From start to finish they made the whole process simple and pain free. Without exception the different trades and sub contractors were punctual, courteous and meticulous in their work. At the outset we were given a project plan with key milestones and dates. We were particularly impressed with the way that Kevin, the project manager, kept in regular communication with us throughout the process, thereby ensuring that all the work was completed on time without any hiccups. We would wholeheartedly recommend Richard Thomas Conservatories.
Martin in Dorset Posted on 13/02/2021 , work completed 13/02/2021
New conservatory
Customer Service
Quality
Value
Excellent company and would thoroughly recommend them to anybody. Competitive price, great design, on budget and constructed within the time schedule. We were guided throughout the process and various trades by their superb staff, especially Ben Slater and Ben Shepherd. The quality of finish and materials used are of the highest order. Very clean during the build and have a great back up service if required. No hesitation in recommending this company.
Customer in Hampshire Posted on 17/12/2020 , work completed 16/12/2020
Replace 16 Windows and 1 Door
Customer Service
Quality
Value
Neil, our installer during the week, was fantastic. My wife and I were so impressed with the quality of the windows and doors and the workmanship from Neil. We couldn’t have asked for the windows to look any better than they are, both internally and externally. Neil has made the windows look so good inside and, knowing how tight the plaster was against all the frames, he has finished them off so neatly. Yet again, Richard Thomas has improved the look of our house and we couldn’t be more pleased.
Customer in Dorset Posted on 02/10/2020 , work completed 02/10/2020
Excellent job, quick, courteous men.
Customer Service
Quality
Value
We are completely satisfied with our porch replacement doors & windows. The workmen were quick & tidy - taking all old stuff away. We chose this trader from 3 others we got quotes from, he included guttering & drain pipe omitted by others and was the cheapest quote. Couldn't be happier with outcome. Have had good comments!!
Dawn, Hampshire Posted on 09/12/2019 , work completed 09/12/2019
Very professional.
Customer Service
Quality
Value
Very professional accurate, a complex on top of my garage.
Dennis, Dorset Posted on 13/10/2019 , work completed 13/10/2019
Efficient & high quality.
Customer Service
Quality
Value
Richard Thomas constructed a 4m x 4.5m orangery and installed a new front door. All work was completed to a very high standard. All workmen were hard working, polite and helpful and were notably good at cleaning up after themselves. All work was of a very high standard and we are completely happy with the results.
Sean, Hampshire Posted on 11/09/2019 , work completed 11/09/2019