SPS Timber Windows Limited

We are very pleased with our new windows from SPS. The project was delayed because of COVID but once the work started the installation team stuck closely to a detailed schedule. The team ensured that the disruption to us was kept to the minimum and that we could start using each room again as soon as possible after the new window(s) were installed. The team did an excellent job of clearing up every evening and keeping socially distanced from us when they were on the job. We needed some additional work on the roof and Simon and the on-site team combined to ensure that the roofers and the SPS team could work around each other effectively. The scaffolders dislodged a few tiles and the roofers had to come back to replace them. Simon picked up the cost for this without any fuss whatsoever.

Although I had to wait extra time (due to C-19 affecting production), it was worth it. All the actual work - removing 2 radiators for access, removing the old windows, installing the new windows and making good/ plastering around them, replacing the radiators (and checking they worked) - was done neatly and quickly. I appreciate the new windows including their good sliding action and their safety locks.

We had our new bedroom windows fitted last month - they look great and we are very pleased with the product and service offered by SPS. The fitting team - Karol & Marek - were brilliant. A very professional job, great attention to detail and they took great care to ensure they left the 'site' clean and tidy every day. We would have no hesitation in recommending SPS.

Firstly, I should say that all my windows were replaced by SPS Timber Windows nearly 10 years ago. I can honestly say that this was the best purchase I have made of any sort over this whole period ( a high quality non-stick roasting tin arguably a distant second!!) I decided to write this review now after bumping into the company again doing work locally. It is still managed by Simon Walker who I dealt with all those years ago. My flat is on the third floor of a 300 year old building in a conservation area and replacement of my existing rotten, distorted, broken & Heinz 57 variety windows with SPS wooden sash in keeping with the Georgian era was far from standard needing a bespoke solution. From start to finish, the company were magnificent in every respect; keeping me fully informed, understanding requirements, meeting survey & fitting schedules & adapting to any problems or difficulties without issue. The final fitting was as specified & on-time. The quality & durability of the windows & fittings after nearly 10 years remains outstanding. I can't vouch for after sales service because I didn't need any! It is a pleasure to recommend this company in the highest terms. Such a pleasure to enjoy a wholly satisfying experience. Well done to SPS!

Highly professional from start to finish. A great product using the most appropriate materials. Installed by hard working, skilled and considerate team. Standout attention to detail throughout. I would certainly recommend.

So pleased we went with SPS. Our new windows look fantastic! Particularly want to mention the team that fitted them who were an unbelievably nice bunch and extremely considerate and professional. Would recommend SPS without hesitation.

We are very impressed with the professionalism of the work and the fact that the work itself was kept to schedule. The windows are a huge improvement on the very old single glazed windows

SPS replaced the windows on our Victorian, four storey, commercial premises. The hardwood, double glazed, acoustic windows not only look stunning but have cut noise and draughts hugely. Despite incredibly difficult circumstances at the moment they completed the job on time and on budget. Marek kept the site clean and tidy throughout. He was also very helpful and kept noise to a minimum too. Wouldn't hesitate to recommend SPS or use them again in the future.

We wanted to express our appreciation for the excellent service provided by SPS Timber Windows Limited at every step of the process, including the initial consultation, detailed survey and plans, project management and administration We would particularly like to highlight how fantastic the installation was - led by Karol. He was extremely professional, meticulously tidy and always polite and pleasant. His craftmanship was exceptional. He was ably assisted by Bart and other team members.

As an ex commercial interior designer I find it very hard to find good, reliable contractors for domestic projects. SPS are a very professional team and carried out the work with ease. We are incredibly pleased and will be using them again for further replacement windows. We had a long lead time (6 months) but it was worth waiting for (deposit placed in a secure scheme by them). We will just need to plan ahead next time.