SPS Timber Windows Limited

I am very happy with the job done and would highly recommend this firm. Day one old door and half window out, brickwork cut down to fit new french doors. Everything in and fitted and house left secure in one day, second day finishing off and third day some minor decoration. Trouble and rubble free with the work screened off to keep the dust down. A through tidy and complete job in 2 days. Thoughtful and considerate work men and I had a working kitchen throughout . Next job will be replacing plastic windows.

We had some very challenging large front bay wooden windows that needed to be replaced. They needed to be very similar if not exactly like the originals as we live in a conservation area. While the work took a bit longer, it was worth it as they took such great care to make sure it was all done right. The team were very professional, tidy and took pride in their work. It has only been a few weeks since we had them installed but so far so good and we are extremely happy with all the windows replaced. While SPS were by far the most expensive, we would choose them again and would highly recommend.

We are delighted with our new windows. Replacements for 100 year old casement bay front windows: the result is very pleasing, looking completely correct in situ and enhancing the appearance of the house. The new woodwork allows the moulding and detail to be much better appreciated. Three other windows were also changed, including a sash window and a storm casement window, with which I am particularly pleased. The wooden surround to this window (only 13 years old) was also replaced in accoya, and the design improved on the original with respect to protection from weathering which gives me confidence about its longevity. The frame was taken out in a very careful manner with no damage or problem with the surrounding tiles. The fitter was courteous and efficient, making good provision against the inevitable dirt and disruption during the work and tidying up at the end of the day. The finishing and making good around the windows has been done to a really good standard. I had particular requests related to the work which were accommodated and managed most helpfully. An issue did arise unexpectedly, related to the idiosyncrasies of the house, Simon listened to my concerns and sorted the matter promptly and effectively. He also dropped round after the job to check the work and that we were happy, much appreciated. That illustrates the ethos of the firm, professional, courteous, efficient and engaged with their customers, in my experience.

We changed all our sash windows to double-glazed Sashes in 2009. This is a double-fronted London Victorian house in a conservation area, and we did lots of research all over the city. We dealt with Simon from the beginning and he was professional, personable and very knowledgeable. The wood the firm use, Accoya, has lasted very well for the last 10 years and their decorating externally to protect it was thorough in the extreme. Our windows were installed on time, on-budget and the 10 year guarantee is REAL. In fact SPS just came round 3 weeks ago to repair a sash that wasn’t moving correctly and did all the work free if charge ( 4 days before the 10 year deadline!). They also changed a whole pane 2 years ago. The difference to other companies is that you get the thermal protection without the green tinge others end up with. Ours look incredibly smart and it’s a pleasure to be able to say they are a London business too. A great outfit with some a very professional approach. Thank you.

In 2016, SPS Timber Windows replaced all the windows on the front of the house. I had noticed their work in neighbouring streets, and was highly impressed. They were the first company I had seen that could manufacture and install wooden windows that were an exact replica of the original 1924 versions, with all the correct mouldings and fenestration, but with even higher engineered quality, more durable wood, double glazing, and modern security. I was so delighted with their work in 2016 that I placed a second order for windows at the back and side of the house. These have just been finished, and, as ever, the quality is superb. Not only the quality of the product, but the people, who are friendly, tidy, incredibly hard working, and leave the place spotless. I wouldn't hesitate to recommend them.

I had front windows in my terraced house replaced by SPS a number of years ago, and returned to them to make and install three french doors for a new rear extension. Both times I cannot fault their product and the level of service. I was very particular about the French door design and profiles and SPS couldn’t have been more helpful. Their attention to detail with the design and installation was excellent. The doors are fantastic and exactly what I wanted. They come on time, are very professional, leave the work area clean and tidy, and return after completion to check that everything is ok. Altogether a very positive experience. I will be going back to them for some interior doors very shortly.

Thrilled with our new windows from SPS. The aesthetics and quality are incredible, couldn’t fault it if you tried. The communications process with the office was smooth, personable and customer focused. The men who came in to install the windows were polite, friendly and cleaned up after themselves very well. We’ve just ordered more windows and I cannot recommend SPS enough.

I live in a very noisy flat. SPS advised me as to what windows would reduce this noise, they then made very detailed drawings which greatly helped during the planning application process for protected buildings. They kept me informed as to when the windows would be made and could be fitted. The person who fitted the windows (I believe his name is Karol) was superb. He was very professional, efficient, cared a lot about the standard of work he was giving me, kept me updated as to progress and next steps and was very personable. Once the work was finished, I was able to have the first good sleep for over a year... the sound proofing is very good. I would definitely use SPS again and intend to do so in the future.

SPS made and fitted a beautiful, sash bay window in our period home. Time and trouble was spent over the initial site visit, prior to the company submitting a quote, detailed CAD drawings and specifications. During the assembly of the window, we were very impressed by the dedication and attention to detail shown by their fitters and decorators. The job wasn't completed until they were entirely satisfied with the result.

We've used SPS for to replace ageing windows and put in new French windows at the back. Their work is absolutely first rate and looks brand new after almost a decade of wintry weather, rain and all the rest. Last night the boss Simon dropped by 30 mins after I'd called in with a problem on one of the doors. He fixed it in 10 mins for no charge. This is the sort of business you actually have a relationship with. You're not just a one-off customer who's rapidly forgotten. It's not just "after sales" service. You actually feel part of their extended world. Very rare indeed, and worth praising and treasuring. A terrific company. The pride of south London!