Endorsed by Which?

Steve Franklin & Sons Co Ltd

4.9

119 Reviews

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About

We are a local family run business established in 1994, incorporated in 2008, with many years of experience installing quality home improvements. Our main specialities are upvc windows and doors, Composite or Ali doors, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin and Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

Domestic installations are covered by a 10 year Insurance backed guarantee.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Velux windows
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Door repairs
    • French doors
    • Front door
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
119 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
They care about whhat the customer wants.....
Customer Service
Quality
Value
They replaced our original, bay, lounge sash windows with new double glazed ones, to match the upstairs ones they had done for us previously...... Their work was of a very high standard, keeping me and my wife involved at all stages of their work, letting us know what they're doing and why.....and giving us options and choices of finishes to most aspects of the work.... They also made very little mess and what they did make, they tiddied up! Really, really pleased with them and the new windows and would not hesitate to recommend these chaps.
ColinL Posted on 04/06/2018 , work completed 04/06/2018
Excellent job, very friendly guys
Customer Service
Quality
Value
Definitely no complaints.
William, West Sussex Posted on 22/05/2018 , work completed 22/05/2018
Efficient, Reliable, Very Helpful
Customer Service
Quality
Value
A small family firm, excellent work, recommend them highly - planning to use them for more work.
Dorothy, West Sussex Posted on 03/04/2018 , work completed 03/04/2018
Excellent local installer
Customer Service
Quality
Value
I used Steve and his sons following a recommendation by a neighbour. The job included removal and replacement of a large (4m x 2m) window and a similar sized sliding door unit. it's not an easy site to work on with limited access but they worked efficiently and quickly and got the whole job completed in two days. They kept everything tidy and the new aluminium units looks wonderful. They were always courteous and polite and willing to explain what they were doing as the new units were assembled and fitted. It was a pleasure having them working on my home and I would recommend them to anyone.
Patrick Posted on 20/03/2018 , work completed 20/03/2018
My review
Customer Service
Quality
Value
Clean. Very good work. Would recommend to others.
Adrian, West Sussex Posted on 25/02/2018 , work completed 25/02/2018
My review
Customer Service
Quality
Value
Highly recommended. Excellent job
Doreen, West Sussex Posted on 08/02/2018 , work completed 08/02/2018
FIRST CLASS INSTALLERS
Customer Service
Quality
Value
Brilliant service from start to finish. Richard and Chris worked tirelessly replacing 7 windows in my property to a very high standard with special attention to every detail. They were friendly and courteous at all times and a pleasure to deal with. I am delighted with my smart new windows and would highly recommend this family business to anyone.
Azzopardi Posted on 21/11/2017 , work completed 21/11/2017
Excellent
Customer Service
Quality
Value
Prompt, professional & would highly recommend them.
Pippa, West Sussex Posted on 10/10/2017 , work completed 10/10/2017
Love it!
Customer Service
Quality
Value
Steve's sons fitted our new door for us. They were polite and efficient, leaving everything spotless. It looks so smart and we feel so safe. Everything was brilliant, from Steve coming to quote, his wife discussing options and his sons delivering and fitting the product. Thank you!
Amanda, West Sussex Posted on 06/10/2017 , work completed 06/10/2017
Good at windows, ordering just OK.
Customer Service
Quality
Value
Professional, tidy and polite. Good job done of replacing windows in entire (old) house. Efficient clear up each day. Incorrect windows order supplied and fitted. Resolution reached swiftly and cordially.
Stephanie, West Sussex Posted on 01/10/2017 , work completed 01/10/2017