Endorsed by Which?

Steve Franklin & Sons Co Ltd

4.9

119 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a local family run business established in 1994, incorporated in 2008, with many years of experience installing quality home improvements. Our main specialities are upvc windows and doors, Composite or Ali doors, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin and Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

Domestic installations are covered by a 10 year Insurance backed guarantee.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Velux windows
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Door repairs
    • French doors
    • Front door
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
119 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Tricky job done well
Customer Service
Quality
Value
The job was to remove old, broken PVC bifold doors and replace with new aluminium doors. The removal was time consuming & difficult but the whole job was done in a long today to a high standard. Very pleased.
Nicola, West Sussex Posted on 26/09/2017 , work completed 26/09/2017
Knowledgeable and polite
Customer Service
Quality
Value
Competitive quote, knowledgeable survey, prompt installation polite and tidy workmen. Only negative was the wait between booking and installation.
Rebecca, West Sussex Posted on 01/09/2017 , work completed 01/09/2017
My review
Customer Service
Quality
Value
Could not fault.
Stephen, West Sussex Posted on 15/08/2017 , work completed 15/08/2017
Brilliant job
Customer Service
Quality
Value
Prompt and professional and nice to see a uniform. Very polite and clean covered all the floor. Will use again.
Joe, Surrey Posted on 07/08/2017 , work completed 07/08/2017
Great Job
Customer Service
Quality
Value
Steve and Richard complete another 2 windows for me. As always they made a brilliant job of it. Steve and his sons replaced all windows and doors at my property and I would highly recommend them! Great products and a real great service. Very trustworthy especially for a woman on her own.
Sandra, West Sussex Posted on 24/07/2017 , work completed 24/07/2017
Brilliant job & prompt & professional
Customer Service
Quality
Value
On time - clean - very good job of fitting patio door.
Robert, West Sussex Posted on 11/07/2017 , work completed 11/07/2017
Very excited
Customer Service
Quality
Value
Very, very pleased with new door, great product knowledge delivered beyond my expectations!! Door locks fab, great friendly service. Trusted them which is a big thing.
Tracey, West Sussex Posted on 27/04/2017 , work completed 27/04/2017
Excellent service all round.
Customer Service
Quality
Value
Family business that works hard! Great service and quality they certainly go that extra mile. Also never seems to be as expensive as you think!
Maxine, West Sussex Posted on 10/04/2017 , work completed 10/04/2017
Absolutely outstanding
Customer Service
Quality
Value
Chose this company from 6 others. Major job replacing 33 windows & doors. Really outstanding job. Competitive, professional, polite.
Nick, West Sussex Posted on 06/04/2017 , work completed 06/04/2017
Quality job
Customer Service
Quality
Value
Steve Franklin fitted two replacement windows. His service was of high quality and he was courteous & friendly.
Peter, West Sussex Posted on 06/04/2017 , work completed 06/04/2017