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Endorsed by Which? Trusted Traders

Steve Franklin & Sons Co Ltd

Profile thumb franklin double glazing steyning sussex
4.9

118 Reviews

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

About

We are a local family run business established in 1994, incorporated in 2008, with many years of experience installing quality home improvements. Our main specialities are upvc windows and doors, Composite or Ali doors, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin and Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

Domestic installations are covered by a 10 year Insurance backed guarantee.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Velux windows
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Door repairs
    • French doors
    • Front door
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
118 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Knowledgeable and polite
Customer Service
Quality
Value
Competitive quote, knowledgeable survey, prompt installation polite and tidy workmen. Only negative was the wait between booking and installation.
Rebecca, West Sussex Posted on 01/09/2017 , work completed 01/09/2017
My review
Customer Service
Quality
Value
Could not fault.
Stephen, West Sussex Posted on 15/08/2017 , work completed 15/08/2017
Brilliant job
Customer Service
Quality
Value
Prompt and professional and nice to see a uniform. Very polite and clean covered all the floor. Will use again.
Joe, Surrey Posted on 07/08/2017 , work completed 07/08/2017
Great Job
Customer Service
Quality
Value
Steve and Richard complete another 2 windows for me. As always they made a brilliant job of it. Steve and his sons replaced all windows and doors at my property and I would highly recommend them! Great products and a real great service. Very trustworthy especially for a woman on her own.
Sandra, West Sussex Posted on 24/07/2017 , work completed 24/07/2017
Brilliant job & prompt & professional
Customer Service
Quality
Value
On time - clean - very good job of fitting patio door.
Robert, West Sussex Posted on 11/07/2017 , work completed 11/07/2017
Very excited
Customer Service
Quality
Value
Very, very pleased with new door, great product knowledge delivered beyond my expectations!! Door locks fab, great friendly service. Trusted them which is a big thing.
Tracey, West Sussex Posted on 27/04/2017 , work completed 27/04/2017
Excellent service all round.
Customer Service
Quality
Value
Family business that works hard! Great service and quality they certainly go that extra mile. Also never seems to be as expensive as you think!
Maxine, West Sussex Posted on 10/04/2017 , work completed 10/04/2017
Absolutely outstanding
Customer Service
Quality
Value
Chose this company from 6 others. Major job replacing 33 windows & doors. Really outstanding job. Competitive, professional, polite.
Nick, West Sussex Posted on 06/04/2017 , work completed 06/04/2017
Quality job
Customer Service
Quality
Value
Steve Franklin fitted two replacement windows. His service was of high quality and he was courteous & friendly.
Peter, West Sussex Posted on 06/04/2017 , work completed 06/04/2017
Replaced windows, excellent
Customer Service
Quality
Value
Franklin & Sons efficiently replaced three windows in our home. Clean, efficient, excellent service. Would recommend highly.
Pamela, West Sussex Posted on 30/03/2017 , work completed 30/03/2017