Endorsed by Which?

SweepSmart

5.0

654 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
654 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient company 100% recommend.
Customer Service
Quality
Value
Adam visited us this morning to sweep our chimney for our multi-fuel stove. Adams's work and his knowledge and help was vast and way superior to any previous sweeps we have had, so we will certainly NOT be using anyone but Smartsweep in the future. Wish I had known that this company also fits stoves, as I would have used them to fit my stove initially as their attention to detail is superb. Fantastic professional service from start to finish, Thank you Adam at Smartsweep.
Customer in Hertfordshire Posted on 13/04/2023 , work completed 13/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, we look forward to seeing you again next year.
Friendly and efficient service
Customer Service
Quality
Value
Thanks to Tony for great service this morning. Pleasure to see you and thanks for all the great advice.
Customer in Greater London Posted on 12/04/2023 , work completed 12/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review.
Excellent & efficient service
Customer Service
Quality
Value
Paul turned up on time, after clear communication before the job. He had all his equipment ready and looked at our chimney and diagnosed the source of the issue very quickly. He left no mess whatsoever and explained everything in language I could understand. The follow up report with photos is very useful. Would recommend their services without hesitation.
Customer in Greater London Posted on 11/04/2023 , work completed 10/04/2023
The trader replied (on 18/05/2023)
Thank you for your kind words.
Chimney cleaning and testing
Customer Service
Quality
Value
Sweepsmart did us proud. Very professional service all round, from initial contact and customer service to the work being carried out. Clean, efficient and well worth the money. It’s five stars from me.
Customer in Hertfordshire Posted on 02/04/2023 , work completed 27/03/2023
The trader replied (on 18/05/2023)
Thank you so much for your kind words, see you again next year
Efficient, friendly.
Customer Service
Quality
Value
Very impressed with Sweep Smart from start to finish. Customer Service (from booking process to appointment reminders, accurate tracking and arrival time, and post appointment follow-up) was exemplary. Tony and his assistant were friendly and super efficient, and tidied up thoroughly after sweeping flue of my wood burning stove, which they left much cleaner than they found it (glass front was sparkling). Highly recommended.
Customer in Greater London Posted on 30/03/2023 , work completed 29/03/2023
The trader replied (on 18/05/2023)
Thank you for your kind words, see you again next year.
Great work as usual
Customer Service
Quality
Value
Professional and thorough service on the chimney as usual along with swift invoicing and photos etc. Took care to keep the room clean.
Customer in Greater London Posted on 30/03/2023 , work completed 30/03/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review.
Fantastic professional service
Customer Service
Quality
Value
This Company were fantastic from start to finish. They kept me informed as to when they were coming, gave me a full report of my wood burner, a full receipt. Adam was very polite and I would definitely recommend this Company to all of my friends who have wood burners or open fires.
Customer in Hertfordshire Posted on 28/03/2023 , work completed 27/03/2023
The trader replied (on 18/05/2023)
Thank you so much for your lovely review.
Sweeping chimney
Customer Service
Quality
Value
Adam arrived on time and did the job efficiently and quickly with no mess left at all. He was pleasant and friendly and we will definitely be using this company in the future. The office kept us informed about the visit and arrival time etc.
Dave in Hertfordshire Posted on 17/03/2023 , work completed 16/03/2023
The trader replied (on 18/05/2023)
Thank you for your kind words Dave, see you again next year.
Camera Survey
Customer Service
Quality
Value
I’d had a referral to SweepSmart from another sweep who wasnt able to do a camera survey for me. No higher value for me than that. After making the appointment I was notified of an approximate window for the job on the day and then a more detailed arrival time on the actual day. I found this level of customer focus a big positive as I was able to manage my time around this. Every attention was made to keeping my floors and carpets clean whilst working on the job. The actual sweep proved difficult because the flew was not standard but the guys were extremely thorough in trying to understand this and to give me the best possible view of the issue I had. Tony who conducted the job was very professional and even gave me a follow up call the next day to explain that he had completed some further research on my issue and to explain options available to me. Above and beyond. An excellent service I would not hesitate to use again or refer on.
Jamie in Essex Posted on 10/03/2023 , work completed 08/03/2023
The trader replied (on 18/05/2023)
Thank you for your kind words Jamie.
Chimney Sweet
Customer Service
Quality
Value
Great service work carried out to a high standard Adam did a great job was clean efficient and friendly couldn’t fault the service and will definitely use again
Customer in Hertfordshire Posted on 08/03/2023 , work completed 08/03/2023
The trader replied (on 18/05/2023)
Thank you for your kind words, see you again next year.