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The Boiler Engineer Limited

4.9

122 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Domestic and Commercial, Installation, Service and Repair, New, Gas Oil and LPG Boilers

Covering Ashford, Tenterden, Headcorn, Challock, Wye, Folkestone, New Romney and the South East

Landlord - Homeowner Gas Safety Inspections, System Upgrades, Radiators, Pumps, Motorised valves, Thermostats, Programmers and Smart Controls

Your Local, Reliable and Friendly, family based company with over 25 years experience within the domestic and commercial heating industry

As "Your Local Heating Experts" we are happy to help

The Boiler Engineer Ltd are Gas Safe and Oftec Registered

Which Trusted Traders Approved
Kent County Council Trading Standards Checked.
Members of the Chartered Institute of Plumbing and Heating Engineering

Interest Free Finance Available on New Boilers

New Gas, Oil and LPG Boilers with up to 12 years Manufacturers Parts and Labour Guarantee

Manufacturer Approved and Acreddited Installer of Worcester Bosch, Glow-Worm, Baxi, Vaillant, Grant, Ideal, Potterton.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • lpg gas bottle installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
122 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
quick repair and service
Customer Service
Quality
Value
I was quite impressed with the speed of the appointment (next day!) to fix an oil leak, and do the annual service, and also with the bill which was less than I had been fearing; very reasonable...good, cheerful service all round and will use them next time for sure.
Customer in Kent Posted on 16/05/2025 , work completed 14/05/2025
Excellent Service (as usual)
Customer Service
Quality
Value
My boiler was serviced this morning, by Dillon, who carried out the work fast and efficiently. My boiler was installed by this company several years ago and have entrusted them to carry out the yearly servicing ever since.
Customer in Kent Posted on 15/05/2025 , work completed 15/05/2025
Altered time clock
Customer Service
Quality
Value
I am elderly and have no clue how to deal with technology. My time clock was not giving me the hot water I needed. An Engineer and his apprentice came and within a few minutes had reset the time clock and my heating and hot water was reinstated to the times I wanted. Very efficient and patient whilst explaining what I had done, and I now understand that I must not touch it ! Considering all this was my fault, they were most understanding. Such a relief to have hot water again. 5* service. Thank you
Customer in Kent Posted on 14/05/2025 , work completed 09/05/2025
Boiler install & new radiators
Customer Service
Quality
Value
Excellent service from start to finish, best price we had from several quotes, they were a pleasure to have here, polite, tidy and really helpful. Would thoroughly recommend
Customer in Kent Posted on 25/04/2025 , work completed 25/04/2025
Really thorough…..
Customer Service
Quality
Value
Called out an Engineer as there was a loud noise coming from the hot water tank when the central heating closed off. Engineer arrived that afternoon - friendly, tidy and whilst he quietly got on with resolving the issue, he took time to explain the problem and the solution he had adopted. He checked all was ok and then left.
Customer in Kent Posted on 22/04/2025 , work completed 22/04/2025
Very helpful young man. Did an excellent job and left me with some useful advice. Also, told me what would follow, which is helpful to know.
Customer Service
Quality
Value
The above is the review in total.
Customer in Kent Posted on 16/04/2025 , work completed 16/04/2025
Friendly and Efficient
Customer Service
Quality
Value
Had a suspected leak in my boiler, called The Boiler Engineer Ltd, from first contact with them they were friendly and helpful. They got a person out that day and they didn’t take long before finding the problem. He was also friendly and informative and didn’t waste any time. They needed to come back for a second visit as they did not have the part on-hand, but he had it ordered before he left and came back 2 days later to fix the leak. A very efficient and friendly service with fair value and respect for your time.
Customer in Kent Posted on 31/03/2025 , work completed 28/03/2025
Timely discovery prevents a serious issue
Customer Service
Quality
Value
Sam attended for a planned boiler service and detected a small leak from a valve on the boiler. Had this gone undetected, we would have had a serious problem. Sam returned to replace the valve and all is now as it should be. We’re very grateful!
Customer in Kent Posted on 28/03/2025 , work completed 28/03/2025
Great Service from the Boiler Engineer
Customer Service
Quality
Value
I've been using them for several years. From start to finish, the service is always professional, efficient, and thorough. Always carry out the work with great attention to detail & professionalism. The pricing is very fair, and the level of customer service was brilliant. I highly recommend The Boiler Engineer to anyone in need of a reliable and knowledgeable gas engineer. I will definitely be using their services again in the future!
Customer in Cambridgeshire Posted on 20/03/2025 , work completed 18/03/2025
Replacement of domestic fuel oil tank and Boiler
Customer Service
Quality
Value
We have been employing The Boiler Engineer Ltd to undertake our annual fuel oil tank and boiler inspections and decided to ask them to quote for the installation of upgrades for both. After a very helpful site visit from the owner, the company provided a competitive quote with details of the work and a fixed price, plus VAT. The work was undertaken over a few days on the dates agreed and all aspects of the installation ran smoothly. Both of the engineers who worked on the job were excellent and conducted themselves in a friendly and professional manner. They both took time to explain the work as it progressed and always checked with us if needed. We cannot recommend The Boiler Engineer Ltd too highly and look forward to their continuing service on our new heating system.
Customer in Kent Posted on 15/03/2025 , work completed 14/03/2025