The Boiler Engineer Limited

The engineer arrived promptly and got straight into the service. He was able to answer questions that I had as the new owner of the property. Two issues were identified and fully explained to me. I’m confident that the remedial works will also be done effectively.

We had a problem with our boiler, so I rang Wayne at about 08.00 hours. He answered cheerfully and promised a visit from one of his engineers between 13.00 and 14.00. I asked if he could organize a service for two other boilers on the premises, and he agreed they would try to do that at the same time. The engineer turned up at exactly 13.00 hours to sort out the problem and service the first boiler, and a second engineer arrived half an hour later and serviced the other two. All very efficient, timely and within budget. Top class service. I thoroughly recommend this company.

It is an increasingly rare occurrence to find a company that does what it says, when it says and does it in a friendly and efficient manner. From first contact to completion, interaction with everyone involved has been a pleasure. My enquiry on a Friday resulted in a visit the following Monday. Requirements were discussed and a quotation was hand delivered the following day. The price was competitive and the quotation clearly stated the scope of the works. I accepted the quotation the following day and an installation date was agreed immediately. Work commenced on the date agreed and lasted the estimated three days. All employees were a credit to the company. Polite, respectful, friendly and efficient. Work was of an excellent standard and communication was maintained with regard to progress and clarification of various points throughout the job. Protective sheets were put down in all areas where they worked and care was taken to avoid damage. I reported, by email, a faulty motorised valve at 18.30 the day following completion of the works. The problem was acknowledged within 30 minutes and the fault was being rectified at 08.00 the following morning. That is first class service. Within two days of completion I received all relevant certification documentation including the OFTEC Building Regulations Compliance Certificate and the Boiler Manufacturer’s Guarantee. If you want a first class job use a first class company. Use The Boiler Engineer Ltd. Do not look elsewhere.

I found engineer both knowledgeable and very efficient. Initial service was carried out and subsequent replacement part fitted. All work done without creating a need, in fact he ensured no debris or water remaining. Very polite and thorough. Very professional.

Great service from the boiler engineer as always. They turn up on time, engineers very polite and clean up after themselves. Would always recommend them, you cant go wrong.

Annual gas boiler service and certification. Super efficient, prompt and polite service - highly recommended!

I called The Boiler Engineer for an annual service and was extremely impressed with how quickly they were able to arrange it. I was advised of the total cost at the time which is very reassuring. I have an LPG boiler which is a problem for some companies but no problem for Brandon, my engineer, who advised me that all their engineers are fully trained and certified. I was left with a Gas Service Certificate detailing all the checks carried out and I was advised that I would be receiving a call one month before the next service was due. Excellent service from both Brandon and the lady to whom I spoke on the phone.

Brandon was very good and explained everything he was doing. Service from all the staff has always been excellent.

I use the parts and labour deal payable monthly. Called regarding a problem with the heating system and they were available same day within hours. Engineer quickly established problem and returned next day to complete as per had to be ordered. All work tidy, clean - engineer very polite and explained work done. Would not hesitate to recommend.

We have used this firm for a few years now. They always come up trumps - stick to the time given, unfailingly polite and conscientious and reasonably priced. Thoroughly recommend.