Endorsed by Which?

West Norfolk Glass Ltd

4.9

54 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–16:00
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established in 1967 and founding members of the Glass and Glazing Federation, we are a Which? Trusted Trader since 2019 and experts in quality double glazing windows, doors and conservatories.

As a second-generation family firm, we've been helping Norfolk's homeowners to improve their properties for 56 years and our business has developed alongside the evolution of the double-glazing industry.

We now provide a wide range of high-quality glazing products for customers across East Anglia including industry leading products such as Bygone vertical sliding sash windows, secondary glazing for period and listed buildings, contemporary aluminium frames, bi-fold doors and conservatory replacement roof systems.

All of our installations come with a minimum 10-year insurance-backed guarantee and we are proud to be our customers' first choice for replacement glazing.

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Double glazed units
    • Sash windows
    • Timber windows
    • UPVC Windows
    • Double glazing repair
    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Stained glass
    • Triple Glazing
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • ​Aluminium doors
    • Composite doors
    • UPVC doors
    • Orangeries
    • Bi-fold doors
    • French doors
    • Front door
    • Patio doors
  • Roofers

    • Roofline
    • Cladding
    • Guttering, fascias and soffits
    • Conservatory roof conversions
  • Building construction contractors

    • Porches
    • Canopy
  • Conservatories

    • Conservatory Roof replacement
    • Conservatory repairs
    • conservatory roof conversions
    • conservatory roof insulation
    • Sun Lounge
  • Builders

  • Scaffolds and work platform erectors

  • Garage door repairs and installation

  • More Services

    • cladding
    • lantern lights
    • orangeries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
54 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
More than happy
Customer Service
Quality
Value
Needed a new side door on garage and we had a back door fitted by West Norfolk Glass which we were pleased with so contacted them again. They didn't let us down and did another excellent job. The fitters were very pleasant. We are so impressed with the company that later in the year they will be coming to change the windows and roof on our conservatory. I can't recommend them highly enough.
Dawn in Norfolk Posted on 10/05/2021 , work completed 10/05/2021
Conservatory roof; front door and garage door
Customer Service
Quality
Value
Very pleased with the quality of completed work; trustworthy and helpful team. Would recommend and will certainly be calling on WNG again.
Customer in Leicestershire Posted on 07/05/2021 , work completed 01/04/2021
Conservatory
Customer Service
Quality
Value
From start to finish excellent service. All concerned we’re polite and very helpful. Very impressed with the finished product. Would recommend West Norfolk glass without hesitation. Big thanks to all who made our project possible.
Kevin in Norfolk Posted on 26/03/2021 , work completed 25/03/2021
A lovely job.
Customer Service
Quality
Value
We had 3 windows replaced in our cottage and were rather worried the plastic wouldn't blend with other wooden windows but we needn't have been concerned as they are brilliant! Richard measured up very well and the heritage colour matched really well with our others and looks fantastic! We are very pleased and now want more!
Customer in Norfolk Posted on 25/03/2021 , work completed 19/03/2021
Replacement cottage windows
Customer Service
Quality
Value
We recently used West Norfolk Glass to replace all of the windows in our old cottage with new PVC wood effect windows. The salesperson was extremely helpful and courteous, the communication from the office was very clear and efficient, and the price was reasonable. The team arrived exactly when they said they would and were extremely courteous, friendly and helpful. They kept everything clean and tidy and although there were a couple of problems with 2 windows, they alerted us to this, made sure everything was secure, and assured us they would be rectified - which they were a couple of weeks later. I can't fault their service or the final product - in fact the cottage looks way better than it did before! And I have no hesitation in recommending them.
Bernadette in Norfolk Posted on 25/03/2021 , work completed 02/02/2021
Good reliable local company
Customer Service
Quality
Value
I always try to go to local businesses rather than national faceless corporations. I’m glad I used West Norfolk Glass for 2 replacement doors and 5 windows. The fitters were polite and left the place tidy and although there were a couple of snags with the order everything was put right to my satisfaction. I would definitely recommend this company.
Customer in Norfolk Posted on 25/02/2021 , work completed 23/02/2021
Excellent job from start to finish.
Customer Service
Quality
Value
We wanted to make our conservatory into a room we could use comfortably all year round. We had an idea of what we wanted to do, but Richard quickly pointed out the disadvantages and then suggested the option of triple glazing. The original windows were simply exchanged for triple glazed ones. The work was done during heavy snow, but completed on time. We are thrilled with the result. We sat in the warm in sub zero outside temperatures watching the snow fall. Exactly what we hoped for.
Customer in Norfolk Posted on 24/02/2021 , work completed 11/02/2021
Fantastic service cannot recommend highly enough
Customer Service
Quality
Value
From start to finish a reliable, friendly and professional service. Lots of helpful responses to questions regarding the installation and the installers were so efficient and friendly. We would definitely use this company again.
Customer in Norfolk Posted on 24/02/2021 , work completed 15/02/2021
New front door
Customer Service
Quality
Value
This is a highly professional company and I cannot fault their processes from the start to the finish. Everyone is courteous and professional and there is no ‘hard sell’ from them and no pressure to make a decision, The guys arrived on time, the door was fitted quickly, without fuss and everything was cleaned so no mess was left. I would recommend this company without hesitation.
Customer in Norfolk Posted on 16/02/2021 , work completed 16/02/2021
Very professional company
Customer Service
Quality
Value
The quality of materials and workmanship was excellent and the whole process of measuring, quotation and fitting of our windows was very easy and efficient. All the staff were extremely friendly, courteous and professional, and took great pride in their work, so I would have no hesitation in recommending West Norfolk Glass Ltd. to other prospective customers.
Customer in Norfolk Posted on 10/02/2021 , work completed 02/02/2021