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Associated Stairlifts Ltd

4.9

234 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday 08:00–19:00
See customer reviews & leave a review

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Organisations and Awards

FEBRUARY 2023

About

We are a long established independent family-run business with over 30 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.

Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.

Whatever the layout of your home, we have the answer. Whether you need a straight track or a made to measure curved stairlift, we have the solution.

We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.

What we do

  • Disability and mobility

    • Stairlifts

  • More Services

    • we install
    • service
    • maintain curved and straight stairlift

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
234 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Outstanding
Customer Service
Quality
Value
The service we received from everyone at Associated Stairlifts was nothing less than Outstanding. From my first conversation with Eve in Sales, through to the fitters Kieron and Luke, dads stairlift was installed within 48hrs. After 3wks of dad being in the hospital, it took a lot of the worry away, of him returning home post-operative. Thank you to all of you. I would not hesitate to recommend you to anyone.
Emma in Leicester Posted on 26/03/2023 , work completed 22/03/2023
Recommended
The trader replied (on 30/03/2023)
Hello Emma, thank you so much for your kind words, we're happy to have been able to help during this time. I will be making sure to pass this along to Eve and the engineers. Thank you again and kind regards from all here at Associated Stairlifts Ltd.
Everything was Effortless.
Customer Service
Quality
Value
From the very start, I knew had made the right choice. Installation completed in an hour. Everything simply explained. Couldn't be happier.
Customer in West Midlands Posted on 16/03/2023 , work completed 14/03/2023
Recommended
The trader replied (on 20/03/2023)
Hello, thank you so much for your amazing review, we're glad to hear that everything went well. Kind regards from all here at Associated Stairlifts Ltd.
Recommend unreservedly
Customer Service
Quality
Value
As soon as I knew I would have to have a hip replacement I began to investigate whether it was possible to hire a stair lift. I was very impressed with Associated Stairlifts and the information they gave me. Once I had a date for the operation I contacted them again and they arranged to send a surveyor. This was a very good thing as it turned out that my stairs are narrower than normal, and I had to have a special lift with a frame at the back, allowing me to stand rather than sitting. The installation went well on the date arranged, and after the operation, I found it a godsend as my stairs are steep and I don't think I could have managed without it. The lift has now been taken away as I no longer need it.
John in Greater London Posted on 26/02/2023 , work completed 19/12/2022
Recommended
The trader replied (on 27/02/2023)
Good afternoon, thank you so much for taking the time to write such a great review for us. We're glad to have been able to help during this time. All the best, and kind regards from all here at Associated Stairlifts Ltd.
Stairlift Installation
Customer Service
Quality
Value
Jack and Kieran our stairlift engineers were on time, and completed the task within the stated time. They were polite, courteous and helpful. They left the area of work clean and tidy. An explanation of how the stairlift operated was thorough and concise and we were delighted with the whole operation.
Customer in West Yorkshire Posted on 20/02/2023 , work completed 20/02/2023
Recommended
The trader replied (on 27/02/2023)
Hello, thank you for your great review, we're glad to hear that everything went well, and we will make sure that this gets passed on to Jack and Kieran. Thanks again from all here at Associated Stairlifts Ltd.
Fast and efficient service
Customer Service
Quality
Value
We needed to rent a stairlift quickly. I contacted this company and they were able to fit the stairlift the same week. Very good service. Competitive pricing, fitting was very quick and it’s perfect.
Customer in Hertfordshire Posted on 17/02/2023 , work completed 13/01/2023
Recommended
The trader replied (on 27/02/2023)
Hello, thank you so much for taking the time to write such a positive review. We really appreciate it. Thank you from everyone at Associated Stairlifts Ltd.
Efficient
Customer Service
Quality
Value
Polite and efficient, the fitter was a pleasure to have in the house. Head office team are helpful too. Very pleased.
Fiona in Greater London Posted on 14/02/2023 , work completed 14/02/2023
Recommended
The trader replied (on 27/02/2023)
Hello, thank you so much for your kind review, we are more than happy to have been able to help. Kind regards from all here at Associated Stairlifts Ltd
Quick response
Customer Service
Quality
Value
We needed a stairlift installed at quite short notice. I made the enquiry on Monday and the installation was completed on Thursday of the same week. The self service measurement option on the website meant that we only needed one visit. The engineer was polite and helpful and the installation of a straight chair lift took approx. 1.5 hours, including paperwork and user demonstration. Very happy so far.
Customer in Greater London Posted on 09/02/2023 , work completed 09/02/2023
Recommended
The trader replied (on 13/02/2023)
Good afternoon, thank you so much for taking the time to write such a kind review for us. We're pleased to hear that everything went well. Thank you again, and kind regards from all here at Associated Stairlifts Ltd.
Excellent service
Customer Service
Quality
Value
Needed a,stairlift removing. Was quoted the best price and work completed within 2 days of call. Rory was fast and efficient and very polite and respectful. Would recommend this company and use again if ever need to fit another lift
Customer in South Yorkshire Posted on 08/02/2023 , work completed 08/02/2023
Recommended
The trader replied (on 13/02/2023)
Hello, thank you so much for your kind words, we're happy to have been able to help. Thanks again, and kind regards from all at Associated Stairlifts Ltd.
Stairlift
Customer Service
Quality
Value
What an supportive and can do company they are. Trying to get consent for getting a stair lift fitted from social housing was a challenge but this company went the extra mile to get it all done. I needed a stairlift quickly and they did it. I cant express how efficient and caring they have been throughout the whole process. Wouldn't hesitate to recommend them. They were superb.
Customer in Hampshire Posted on 31/01/2023 , work completed 31/01/2023
Recommended
The trader replied (on 01/02/2023)
Good afternoon, thank you so much for leaving such a wonderful review for us, we're glad to have been able to help during this time. Once again, many thanks and kind regards from all here at Associated Stairlifts Ltd.
Excellent service from this helpful and efficient company
Customer Service
Quality
Value
Associated Stairlifts made the installation of our unit simple, straightforward and stress-free. The office manager, company boss and fitting engineer all worked together to answer my questions promptly, suggest different fitting options and install the lift with the minimum of fuss and bother. The engineer called us thirty minutes before arrival, installed the unit within an hour and a half, gave us a helpful demonstration, answered our questions and that was it. Less than three weeks from initial inquiry to installation. My partner and I are very pleased!
Customer in Greater London Posted on 14/01/2023 , work completed 10/01/2023
Recommended
The trader replied (on 17/01/2023)
Hello, thank you for taking the time to write such a wonderful review for us, it is much appreciated. We're so glad to hear that everything went well. Thank you again and kind regards from all here at Associated Stairlifts Ltd!
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Standard network rate.