Associated Stairlifts Ltd

The engineer came to remove a stairlift that was no longer needed. He arrived at the time agreed and even phoned half an hour before hand to say when he would arrive. He was very polite and explained what would happen to the stairlift after removal. It was removed with care. In total it took just an hour to complete the removal. I would definitely recommend.

Great service from initial phone call enquiry to completion of removal. Always had a quick answering of call to company. People answering phone always polite, friendly and helpful. Rory came to remove the stairlift. Called ahead to say when he would arrive and was on time. He was quickly and efficiently on task to remove the stairlift. Left everything looking tidy, no mess. Polite and friendly throughout

Arranged date and time for the removal of stairlift, I had a call to confirm tge appointment and a call 1 hour before from the engineer confirming his arrival. He arrived exactly when he said he would and got straight on with the removal, extremely polite, clean and efficient. He completed his work and everything was tidy and shipshape, couldn't ask for better. I would definitely recommend this company to undertake stairlift removal. I'm pretty sure they would be just as good doing installation too. Thank you

Rory did an excellent job in removing the stairlift. Very quiet and extremely polite. No mess was left and I can heartily recommend Associated Stairlifts.

my mum has been with this company since 2015 she has always had fantastic service soon as i ring up greeted with very friendly staff on the phone and appointment is made quick with a engineer that comes out and sorts the problem .we had to call them out in dec 2021 the lady on the phone got my mum a quick appointment even though it was a busy time of year two engineers came out they was so friendly said mum would need a new lift but gave it a service to keep it running till they got her a new one which was not long a week later. I could not be their when engineer came back my mum is very elderly but the engineer was fantastic fitted the new stair lift which she is really happy about was very kind and put her paperwork away and had a nice chat with her on how her new stairlift worked . So i would recommend this company friendly helpful and their engineers do a fantastic job.

I needed a rental stairlift installed for my husband, I contacted a few companies and after seeing what they offered I chose Associated Stairlifts. It was fitted within a week by Rory who did a great job installing it with little fuss in under an hour and no mess. Paying a reasonable monthly rental without a contract was just what I needed and this cost included breakdown and all call out fees too. The hospice nurses who came to look after my husband were very impressed with the stairlift and the fact that it was rented rather than bought outright as it can take many months to get one installed by the local authority. It also was very neat and tidy against the wall of the stair case and took up very little room, I could still walk up the stairs whilst the chair was halfway up . My husband had use of it for a few months, it was a great help to him and saved us having a hospital bed put in the living room but unfortunately since then he went into hospital and has now sadly passed away and have now had it removed. I called Associated stairlifts to come and remove it which they did within a few weeks, Rory returned and dismantled it, it hasn’t left any marks on the walls and there is only a little bit of carpet flattened on the side of the stairs which will soon fluff up with vacuuming . You wouldn’t know there had been a stairlift there at all. Altogether I am very impressed with Associated Stairlifts for their great customer service and professionalism.

From initial phone enquiry through to fitting, every member of the team was friendly, understanding to our needs and efficient. Speedy service and hassle free. Would recommend.

I needed to hire a stairlift for my husband very quickly, Rory came to survey my staircase and the following week it was installed by him. I was very impressed by the professionalism of the whole installation and the customer service. It was all finished in 1.5 hours, it takes up very little room and looks good. Would recommend this company 100% if you need a stairlift installed. One very satisfied customer.

Rory came today to remove the stairlift. Rory was polite, friendly, his work was excellent he was quick, tidy, careful of the furnishings around him. It was a real pleasure to see someone who was well mannered polite and good at his work.

We needed a stairlift for dad and this company gave been brilliant. It was organised quickly, people turned up on time. We were kept informed. The price was great. We opted to rent which turned out well as sadly dad passed away a few weeks after it was installed. The company came and removed the lift with no fuss and you wouldn't even know it had been there. Very impressed. Thank you.