Endorsed by Which?

BeeXpress Plumbing And Heating

4.9

166 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Renewable energy

    • Air source heat pumps
  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
166 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Average at best
Customer Service
Quality
Value
I hired BeeXpress to simply replace my existing bathroom suite. At the time of booking I was aware that they did not undertake any tiling work. However, I did not expect the numerous issues and poor workmanship from this company. The first issue was the bath panels installation. We were advised that the panels we had originally purchased was reinforce but Ben (the plumber) said he could cut them and see if they could be fitted. I advised against this and he advised that I buy flexible panel. The new panel were installed but the workmanship was poor and gaps were left where the front and side panels meet. The installation was awful. Ben later told me that he was not comfortable in installing panels and advised that I could hire another company to install then. This would have been an additional cost to me, which I didn’t agree to as I hired BeeXpress to do the work. Secondly, the shower screen was installed but around the screw holes on the frame the material had bulged. This was not fixed at the time even though Ben was aware of the problem. The remaining issues was around the installation of the shower rail and the application of silicone. Both were not to a standard expected of a professional plumber. The end result was that I would hire a builder who would correct the issues. I would pay for part of the cost. However, I could not recommend BeeXpress to anyone based on my experience.
Customer in Greater London Posted on 02/04/2019 , work completed 06/03/2019
A professional and craftsman
Customer Service
Quality
Value
Ben runs a very efficient business. I know exactly when he is coming, what to expect in terms of time and cost. He is very knowledgable in all aspects of Plumbing and does the job properly. He uses quality products and the joints on his pipework look like a work of art. So much so, that I do not want to paint over them!! I have used Ben several times and he is always ready to help in an emergency. If it is not urgent, I am prepared to wait as he "is the best". The business side of his work in managed by the friendly Judith. What a Team. Pam, Cricklewood
Customer in Greater London Posted on 20/02/2019 , work completed 18/02/2019
Efficient
Customer Service
Quality
Value
We have used BeeXpress before and have always found them to be efficient, pleasant, punctual and helpful. We would use him again and again and would highly recommend him. He really knows his work.
Customer in Greater London Posted on 07/02/2019 , work completed 06/02/2019
Fantastic
Customer Service
Quality
Value
BeeXpress have just completed a Landlords Gas Safety Check for me. The Cost is very reasonable, it has been easy to communicate with them and their secretary is very polite and efficient! All-in-all excellent service, very easy, speedy to communicate with and thoroughly recommend. Will definitely use again in the future!
Customer in Buckinghamshire Posted on 22/01/2019 , work completed 22/01/2019
Lucky to find Ben
Customer Service
Quality
Value
I would highly recommend Ben it’s unusual to find such a competent professional and skilled tradesmen with a kind honest personality as Ben his charges are rigorously honest and his workmanship first class he recently repaired a leak on a radiator valve and on another day carried out a service on a Worcester boiler and put an extra tap in my garden I have also asked him to replace an old radiator for me
Customer in Greater London Posted on 17/01/2019 , work completed 17/01/2019
Fantastic plumber - highly recommended
Customer Service
Quality
Value
Ben from BeeXpress fitted a new combi boiler, added TRV to all my radiators and power flushed the central heating system, and also fitted a new shower unit for me. The quality of work is excellent and reasonable priced. He's also a very considerate and tidy worker. I found Ben to be very honest and trustworthy, as I would leave him to get on with the work in my absence due to my work commitments. He was very accomodating and I trusted him enough to leave a set of house key with him so he could get on with the work in my absence. So far the central heating and shower works perfectly and I've had no issues with any the work he has completed. I would very happily use him again for my plumbing needs. Prof. T. Mukherjee
Customer in Greater London Posted on 08/01/2019 , work completed 14/11/2018
Great service
Customer Service
Quality
Value
Ben at BeeXpress did excellent work for us. For well over a year, we had a persistent problem with our boiler which kept shutting down due to a mysterious error. Ben worked really hard, came altogether three times and managed to identify and fix what was wrong. We're happy to have our boiler finally working flawlessly again, in time for winter! We can wholeheartedly recommend BeeXpress to anyone in need of an expert heating engineer.
Customer in Greater London Posted on 08/12/2018 , work completed 17/10/2018
Expert work and good customer service
Customer Service
Quality
Value
I contacted BeeXpress to have our boiler serviced, and it was also leaking. I chose this company on the basis of good recommendations on the trusted traders site and was not dissappointed. There was prompt response to the request for service, the date and time of appointment was respected to the letter and Ben Margulies serviced the boiler and checked for any gas leaks too. He then had to return for a second time to replace the part in the boiler that was causing the water leak, and fix a detected slight gas leak as well. Once again, the advance estimate for the work and the scheduling was done promptly, and his office even called on the day to warn of a slight delay. All in all a very good experience: there are many well qualified heating engineers/plumbers out there, but in my experience at least, the customer service side of things lets many of them down. Not in the case of BeeXpress - which makes for a good and hassle free experience, and therefore good value for money. Will use this company again.
Customer in Greater London Posted on 04/12/2018 , work completed 30/11/2018
Boiler service
Customer Service
Quality
Value
Came to do yearly service of my Intergas boiler very polite and professional. They did it at the price quoted and took time to answer any questions I had. Would use again without a doubt.
Customer in Greater London Posted on 04/12/2018 , work completed 04/12/2018
Professional throughout
Customer Service
Quality
Value
After 14 years our boiler needed servicing and the radiators throughout the house needed power flushing. From the efficiency and professionalism of the confirmation emails to turning up on time to working very hard throughout the day in a quiet, clean and professional manner Ben did the job with a smile on his face. I have never written a review before but Bee Express deserves this one.
Customer in Greater London Posted on 23/11/2018 , work completed 20/11/2018