Endorsed by Which?

F Smith & Son (Croydon) Ltd

4.9

106 Reviews

Opening Hours
Today - 09:00–13:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

F. Smith & Son is a family run removal company that has been operating in South London since 1930.

We offer a personal and professional service within all sectors of the removal industry, with all our staff undergoing extensive training and CRB checks to give peace of mind that your goods are in safe hands. Every move no matter how large or small will have a foreman assigned, to sucessfully guide your move from beginning to end.

We offer a full range of Domestic and Commercial relocations within the UK and Worldwide.

Visit our website today for full details of all services offered.

www.fsmithandson.co.uk

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • packing
    • materials
    • commercial services
    • crates

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
106 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent Service
Customer Service
Quality
Value
Excellent service from start to finish, our exchange of contracts kept getting delayed, they held our removal date, they arrived on time, packed, unpacked and re assembled everything perfectly without any breakages. Both teams were very pleasant. Would highly recommended this family run removal firm.
Customer in Surrey Posted on 10/06/2024 , work completed 07/06/2024
Excellent Seevice
Customer Service
Quality
Value
Absolutely brilliant -made my move exceptionally easy …Arrived promptly & all men were polite, friendly and professional. Took amazing care of my furniture ….I was also very happy with the price …. Would definitely use them again and will be recommending them 5* …Thank you so much xx
Customer in Greater London Posted on 13/05/2024 , work completed 10/05/2024
Best thing we did!
Customer Service
Quality
Value
Wow, what a wonderful company and staff! we were completely overawed by moving after 25 years in the same house and the company and the men who came were THE BEST! So helpful, kind, accommodating and friendly - they were such hard workers and were just brilliant!
Customer in Surrey Posted on 19/04/2024 , work completed 18/04/2024
Move to Docklands
Customer Service
Quality
Value
I was very pleased with the service F Smith & Son provided. That ran from the individual who surveyed my flat and moving needs, the drop off of the packing materials, the two individuals who moved my boxes and furniture out of my old flat into my new home, and the office staff who processed the payments. Very courteous and efficient. Very glad I took the recommendation from a friend who had used them earlier this year.
Customer in Greater London Posted on 08/03/2024 , work completed 05/03/2024
Trustworthy and efficient – would highly recommend
Customer Service
Quality
Value
Our moving experience was made so much easier and less stressful thanks to the team at F Smith & Son (Croydon) Ltd. From the initial communication and booking process to the move itself, they were professional, knowledgeable and friendly. Our belongings were moved to our new home efficiently and with great care. We would absolutely recommend their services or use them again in future.
Customer in Surrey Posted on 11/02/2024 , work completed 08/02/2024
Packing and Removals
Customer Service
Quality
Value
I highly recommend F Smith & Son for packing and removals. From the survey for the fee estimate, through to the move itself, everyone was very helpful and professional. They went beyond the service offered by large national firms which was invaluable to me. They made what could have been a very stressful experience very straight forward and easy.
Customer in Kent Posted on 18/01/2024 , work completed 16/01/2024
Excellent removal service
Customer Service
Quality
Value
We used F Smith for our recent home removal. The 5 lads who loaded the vans on 11th January were really efficient and friendly and took great care. The vans were unloaded to our new home on 15th January with equal efficiency and care by 3 operatives. All were very helpful, flexible, polite and cheerful. The whole booking and execution of the service was painless and very professional. I would definitely use Smiths again.
Customer in Greater London Posted on 18/01/2024 , work completed 15/01/2024
Domestic house move for family of 4
Customer Service
Quality
Value
We have used Smith and Sons before on our previous move and had no hesitation using them again for this move. We were not disappointed. From the moment of booking through to arranging the final collection of packing materials everyone that has interacted with me has been the utmost professional. The move went without a hitch, no damage to any walls or our possessions and it was completed quicker than expected. I would highly recommend them to others as a reliable, trusted and high quality moving service.
Customer in Greater London Posted on 03/01/2024 , work completed 27/12/2023
Outstanding service
Customer Service
Quality
Value
I had a complex move having to pick up items from another removalist, with whom I had had an altercation, and deliver to my residence. The items in question were to be hoisted three floors down to the lowest floor. It took a while to agree a date because I had to resolve insurance issues with the previous removalist. F. Smith and Son was a pleasure to deal with right from the start to the end of the move. Their admin team (Lorraine) was incredibly professional. The quote was thorough and they took their time to understand the terrain. Mr Smith's communication was professional and timely and consistent as we were delayed in confirming a date. The moving crew on the day were skilled, professional and polite. They knew exactly what they were doing and got on with it with absolutely no drama. I would have no hesitation in recommending them and using them again myself.
Customer in Greater London Posted on 07/12/2023 , work completed 06/12/2023
Great work, personally charming, very careful and friendly, and excellent professionalism - highly recommended.
Customer Service
Quality
Value
We had an excellent service from F Smith & Son, comprising removals from house into storage, storage, and removals from storage into new house. The pre-move assessment and discussions were very friendly and professional, and very understanding of late changes and options. On the day, our removals team were efficient, tidy, and very careful - psying close attention to our wishes, while often offering suggestions. And between dates, we had clear, simple and regular communications. At all times, inspiring confidence that our possessions were being well looked after. Thank you for a superb service, which helped managed our anxieties at all times.
Customer in Greater London Posted on 16/10/2023 , work completed 12/10/2023