F Smith & Son (Croydon) Ltd

Second time I have used Smith and Sons...first experience was very good... the and experience was also very good! Good personal service, very helpful. Good communication before the move date, very reasonable price. Handles the furniture with great care, dismantled and reassembled tables, glass tables, wrapped wooden chairs ... all done very quickly. Delivery and unloading were efficiently done with good pre-planning from the company. All in all, no other company I would use... I would highly recommend this company for small or larger moves. A nice family-run business with good attention to detail, friendly and professional.

Have used twice now and wouldn’t hesitate to recommend. The team assigned to us were delightful, nothing was too much trouble, and our belongings had been well packed. We would use again.

We chose F Smith & Son based on reviews and we were not dissapointed. From the intial free quoation visit through to the last box being unloaded and screw in a bed being tightend, the team at F Smith & Son were fantastic. The pricing was competitive, communication clear and responsive and the removal team turned a potentially stressful two days into ones that were easy and care free. We couldn't recommend F Smith & Son any more highly.

Start to finish they were unreal! Office lady is so good and the team they set were awesome. Highly recommended.

Faced with a big house move from a large house that we'd lived in for 12 years, F Smith & Son were simply amazing. The whole process was smooth as anything - from the packing days before the move, the move day itself (where they had to patiently wait for completion!) and then the follow up with final items the day after. All of the team that turned up were polite, professional and most importantly (since it helped us), they were calm and cool with the amount of work that needed to be done! If you need a company who will genuinely take care of you and your belongings through one of the most stressful experiences you'll deal with, then I highly recommend this company!

We moved our 2 bed house from Croydon to the coast. The team was very well organised and arranged everything, with relatively short notice. Their guidance and assistance in quite an intense, stressful and exciting house move was very much appreciated. Would happily recommend.

I always suspected my choice of removal company would make or break the experience of moving house for the first time in 23 years ................... thankfully my choice definitely made it. What a professional and helpful team, led by Ryan. The communication between the team members was quiet, efficient and effective, even when faced with pieces of furniture which were reluctant to leave the property due to their size! They listened to my various requests, remembered and actioned them without any further prompting. There were no dramas and every little problem was addressed by confident leadership and seemless teamwork. The back office team were also very efficient and responsive, which always gave me confidence that I had made the right choice ............. and I certainly did! Thank you for helping to make what is considered to be a very stressful time a smooth and thankfully memorable one.

From the first time I spoke to F Smith & Son, I got a positive impression. I had a video consultation with John, who was very knowledgeable and friendly. I generally just got a good vibe from the company, so I decided to go with their service rather than the others I'd received quotes from. I'm so glad I did! They were fantastic. Jordan was our main point of contact for the move and he was brilliant. He really made everything run so smoothly and he was also a lovely person. On the day, the guys were great and nothing was too much trouble. All our stuff was taken such good care of. Moving is stressful but F Smith & Son made it seamless for us. I'll definitely be recommending them to all my relocating friends! Thanks very much :)

We were really pleased to be moved by three great guys last week. This could have been quite traumatic as we are both in our 70's. Your team were so patient and kind, quickly learned our names and made us very comfortable with the whole process. We felt shocked at how much stuff we had, and they joked along the whole time, putting our things exactly where we asked. They were so professional at taking our bed apart, wrapping our mattress and putting it back together so we would have a good night's sleep. At the new place they even put protection up the doorframe and down on the carpets. Thank you

They managed my move from the South East to Scotland. They were the first removal team to follow up on a request for a quote, and they offered either an in-person or virtual survey of the property to gauge the items to move. They were flexible in meeting my tight move window. Their optional insurance quote was the cheapest of the companies I approached; the actual moving quote was the second cheapest but I still wanted to go ahead. They turned up uniformed and with a branded van, the crew were really friendly and accommodating (I was still sealing up the last few boxes when they arrived). What stood out is that I just ran out of tape at the end, and they had a couple of old rolls left over. They laid rugs to protect the floor during the move, and they were clear in agreeing logistics for their arrival times and how I'd receive updates as I was travelling separately. We did split the collection window over two days, which I didn't plan to initially, but it was only with my agreement and they were flexible about how it was done. It actually turned out for the best as it meant the items were delivered earlier on the day of my move rather than late at night. Finally, everything turned up perfectly fine. I was moving some sensitive electronics and was very nervous, but I pointed out the fragile items and they took very good care of them. I've tested all my goods and they're sound.