Endorsed by Which?

Gregor Heating

4.9

458 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Our goal is to be your first choice provider of heating solutions and services.

Whether you’re looking for a new boiler, a boiler service or to install a renewable technology such as a Heat Pump or Solar PV we can help. We guarantee you'll be well looked after by our friendly Customer Service Team and our FREE expert survey will ensure you make the right choice.

On-site our experienced Gas Safe registered engineers take real pride in their work and always deliver a pro service you can trust. There’s no question of cutting corners and we always arrange our work at a date and time that suits you to cause the minimum disruption.

Competitive prices and finance options are available.

Call us today on 0117 935 2400 for cost-effective heating solution and services you can trust

We're not happy until you're happy. That's our promise and the Gregor Guarantee.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Home energy analysis
    • Solar Panel Maintenance
    • Battery storage
  • Electricians

    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Rewiring
    • Outdoor electrical wiring
    • Electrical emergency services
  • Smart Homes

    • Automated heating and air conditioning
    • Home automation
  • Lighting contractors

    • Security & Emergency lighting installations
    • Emergency lighting
    • LED lighting
    • Lighting LED upgrades
    • Outdoor lighting
  • More Services

    • installation of smart heating controls
    • heating contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
458 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Battery and Smart Control installation
Customer Service
Quality
Value
Gregor Heating are clearly at the forefront of installation of renewable and smart technology. I was able to have sensible discussions about system design and the installation was professionally done. It was 5 months between quote acceptance and completion of the job. Supply issues outside of Gregor's control was a significant part of this but their busyness did also contribute to the delays.
Customer in Bristol City Posted on 21/06/2024 , work completed 18/06/2024
Great work fitting our new gas boiler
Customer Service
Quality
Value
Mark arrived promptly at 07:30 to fit our new gas boiler, he was neat, tidy and efficient, he was also very friendly and made sure from the start that he covered our carpets and kept our house clean and left it as he found it. The old boiler and rubbish was collected during the morning by Mark's colleagues and the electrician arrived to do his bits. When he had finished the installation Mark explained what he had done. I have great pleasure in recommending Gregor Heating and all their staff that we had contact with, especially Mark the engineer, I was very impressed with his work ethic and professional standard of work, a genuine ambassador for Gregor Heating.
Customer in South Gloucestershire Posted on 03/06/2024 , work completed 30/05/2024
The trader replied (on 24/06/2024)
We are so pleased to hear your installation ran smoothly and our engineers delivered a professional service. Thank you for your kind comments we will pass them on to Mark and the team.
Excellent service
Customer Service
Quality
Value
Air source heat pump service: My initial phone call was dealt with in a friendly and very efficient manner, and a date was set for the work, together with costing. The engineer arrived on time, came across as knowledgeable, and again, had a friendly manner which instilled confidence. When the service was completed, he explained what he had done, and completed the service record. The invoice was sent the following day, and payment over the phone was processed quickly; the person dealing with me was very helpful. A very satisfactory experience from beginning to end.
Customer in Bristol City Posted on 22/05/2024 , work completed 21/05/2024
The trader replied (on 24/06/2024)
Thank you for taking the time to leave a great review. We are happy to hear you were pleased with our engineers visit and received excellent customer service. We look forward to your future custom.
Mark was Great
Customer Service
Quality
Value
Mark fitted our new boiler this week and has been incredible. He has worked tidily and efficiently and carried out the work in a timely manner. We have been very impressed and would highly recommend. Thanks Mark!
Customer in Bath and North East Somerset Posted on 26/04/2024 , work completed 26/04/2024
The trader replied (on 29/04/2024)
Thank you for taking the time to leave us a 5 star review. We are so pleased you had a good experience with our engineer Mark. Your kind feedback will be passed onto to his line manager. Should you require any of our services in the future please do not hesitate to reach out. Kind Regards Gregor Heating & Plumbing
Installation of new boiler
Customer Service
Quality
Value
The engineer arrived promptly and installed the boiler very efficiently. The old boiler and waste was collected that morning. The electrician arrived later that day and the whole system went like clockwork. Additional work was found to be needed on an old rusty leaking radiator. This was inspected immediately, a quote given and the work expedited. All the staff were helpful. I am very pleased with the work done and would recommend this company.
Customer in Posted on 28/03/2024 , work completed 14/03/2024
New boiler
Customer Service
Quality
Value
Gregor heating has serviced and repaired our boiler for 18 years,they are always professional,knowledgeable and pleasant so they were our first go to when our old boiler was worn out.They gave us a survey,suggesting the best boiler for our needs at a very reasonable price,fitting was done on date agreed very professional and clean,explained the working and controls very well.The new modern boiler has made a huge difference to heating and hot water.Very pleased with both service and products,we have no problem recommending Gregor heating.
Customer in South Gloucestershire Posted on 15/03/2024 , work completed 14/03/2024
The trader replied (on 04/06/2024)
Thank you for your kind words! We're proud to hear everything went smoothly and efficiently. Your recommendation means a lot to us The Gregor Team
Boiler service as expected
Customer Service
Quality
Value
We have used Gregor many times and have always received good service. Timely reminders beforehand and friendly staff.
Customer in Bath and North East Somerset Posted on 14/03/2024 , work completed 13/03/2024
The trader replied (on 04/06/2024)
We're proud to have been your trusted choice for 18 years! Thrilled to hear about your positive experience with the new boiler. Thank you for your kind words and recommendation The Gregor Team
Informative and friendly service
Customer Service
Quality
Value
Booked our yearly boiler/gas fire service through Gregor’s heat plan cover. Welcoming and supportive office staff scheduled the visit. A new engineer, Darren P, arrived promptly and conducted the inspection and service. Both friendly and professional he explained what he was doing and as he went along. He also ensured that I was happy with how the boiler was performing and understood the controls to make sure we got the best performance. He was tidy as he worked and ensured he completed the paperwork -and sent an email of all the details before he left. Another great experience from Gregor Heating.
Customer in South Gloucestershire Posted on 14/03/2024 , work completed 12/03/2024
New heating system
Customer Service
Quality
Value
On moving house I had problems with the existing boiler and system (it was very old). Gregor helped keep the existing system going whilst I waited for a new system to be fitted. They were very flexible in fitting the new system by completing some pipework early so we could finish fitting our kitchen and then on full install working with the plumber fitting our new bathroom. Chris, Mark and Phil delivered a great service. This is a great business and you feel confident that the new system is professionally fitted and if there are any problems they will be sorted quickly.
Customer in South Gloucestershire Posted on 08/02/2024 , work completed 01/02/2024
The trader replied (on 12/03/2024)
Thank you for taking the time to leave us a 5 star review . We are delighted to read your kind words regarding our dedicated team who are committed to going the extra mile for our customers. If you ever need our assistance or have any questions in the future please do not hesitate to contact us.
Good product fitted, good engineer installed it, lacking communication throughout
Customer Service
Quality
Value
Mixed feelings of Gregor Heating. Being a local company that is respected in renewables, i chose to use them to replace an existing Solar Diverter. Initial discussion with an engineer via phone, he suggested a product + I was interested in batteries too. I received a quote for both products. I decided to go with Solar Diverter only at this stage - their finance system couldn't cope with this, and all the way through and even to final payment, the invoice quoted 'battery+inverter' and not 'solar diverter' (even though price was correct for diverter). A request for 50% deposit arrived, stating "We hope you are pleased with the works you have had carried out. " and requesting a review. I hadn't had any work done at this stage, nor agreed a date for the work to be done! Eventually someone called me to book the installation for 2 months time (my request for this time). From then until electrician turned up 9.30am on the day, I wasn't sure whether they would attend i.e. no communication to follow up and check all was good for this day. Electrician was great, installed in good time and explained the product and how to use / monitor it. Product also is good and works well. So - great installation service and product, but invoice system & communication with me could have been much better, something which I'd hope would be better for a local company.
Customer in South Gloucestershire Posted on 07/02/2024 , work completed 15/01/2024
The trader replied (on 12/03/2024)
We are pleased to hear you installation went smoothly and sorry to you have had issues with breakdown of communication. If you be most kind to email your details along with your address we will investigate this further to prevent any future recurrences .