Heatable

So an honest review, booked online, chose the device, sent a couple of photos, then got a delivery date, 2 days later. So far so good! In fact start to finish the service has been really good, customer service, the installation chappy who was really good according to my wife, polite did everything he said he would, and even cleaned up after himself. Winner! I liked the price as the same boiler on British Gas was £900 more. Imagine that. I am happy, wife is happy. Shower and hot water are like a dream. A good choice.

Arrived when they said they would, got straight to work,did an excellent job can't fault their work, did a neat job, definitely would recommend this company Heatable

After a nightmare previous year with our old inefficient boiler that was fixed on more than one occasion we knew a new boiler was needed this year. After looking online to see what was on offer we came across Heatables that had great customer feedback and compared to other online company’s were offering better pricing. With being online you get a little worried thinking are you making the right decision but after answering a few questions online (giving you the recommended combi boiler) and calling to speak to their customer service team we felt we made the right decision. Ordered our new boiler through Heatables on Thursday and Dan, our fitter was sent out on the Monday morning. Quick, professional and had the job done in a few hours clearing all traces of our old boiler. Although he went through how to work our new Bosch boiler it took a phone call to go through it again which was not an issue for him. The anxiety of thinking we were using the boiler incorrectly and we could have issues again were all settled with another quick phone call to Dan who went over everything in detail and helped to reassure we had made the right decision and all was ok! Big thanks to Dan for being so understanding, extremely professional and knowledgeable and to Heatables for such a quick fuss free installation from start to finish.

Dan the engineer was spot on and very polite and helpful, he walked us through the whole process and was very professional

I found out about Heatable when researching what air conditioning was available to me. The quick survey was easy to follow and generated quotes to help me decide. I followed up with customer service as I wasn't sure if my installation would be too difficult, but was very reassured by the team. Communication throughout was excellent. I had originally selected a date in November for the installation. Heatable got in touch to explain that there was a delay in equipment being supplied, which was not a problem. As it turned out, shortly afterwards they then let me know that my equipment was ready and I was able to get my installation complete in mid-October. Arranging for delivery of the equipment and for the engineers to visit was straightforward and I felt taken care of throughout. I'm very happy with the entire service.

The whole process was much easier than expected due to the easy way in which Heatable's online quote system works. Gives you plenty of options when creating your package. The installation team, Adan Gas Services, were amazing. Knowledgeable, efficient, tidy and always happy to answer any questions. One thing I would say is that Heatable didn't update us in the 3 weeks between uploading our photos of the old boiler and the work starting. Maybe just a few reminder emails to say everything is ok and on track would make this stage a bit less worrisome Didn't detract from the overall experience though.

I don’t generally leave reviews but I have been so impressed and pleased with our boiler installation today by Glenn that I wanted to leave a review expressing how professional, friendly, thorough and informative he has been. Glenn is an asset to Heatable and has made the whole experience smooth, and worry free. Thank you very much to Glenn and the team at Heatable for a seamless process and an excellent product. Highly recommended!

We had a Vaillant ecoTEC plus boiler fitted today by two great guys from Midlands Gas Elite on behalf of Heatable. Once the Insurance Engr had declared our old boiler was beyond economical repair (it was 21 years old) on Monday we selected a new boiler online from Heatable, after comparing them with 2 or 3 other company's, including British Gas. They responded very quickly and and we were able to select a fitting date as early as Tuesday, but went for Wednesday. The fitting team arrived on time at 1000 hrs and were finished by 1430 hrs. We were very impressed with their work ethic and attitude throughout, a very affable pair!

First contact I had was with Paige via telephone. She was friendly and professional without being pushy. I felt fully informed and aware of all of my options. Lots of variety in difference price ranges. I went for the Glow Worm boiler. Steve fitted the boiler a few days later, he was also professional and friendly. Steve tidied up after himself and explained to me how it all worked before he left. Fabulous all round service.

Great customer service from Heatable sales team. They talked me through the best options based on size of my flat and the costs involved and what was covered. Great value on price. Once I had made my choice they were able to arrange fitting within few days. The engineer who installed was excellent. Professional and helpful. He was kind and took time to explain all the controls. Very happy to recommend.