Heatable

Painless from beginning to end. Everything went as smoothly as possible. The engineer was great, sorted everything very efficiently, did a top job and left everything tidy.

We found Heatable on YouTube where we appreciated the advice and up to date reviews on combi boilers. With the information and advice there we were able to decide on the best option for us. We had a quote from their website, which was much lower than our previous quotes so went ahead and booked the fitting. Within 3 days it was all done, fast efficient and a stress-free experience. We can highly recommend this company.

I can truly refer the service from Heatable. I was provided information, and support in sorting out the finance for the boiler (which was a very simple process and completed and reviewed within 24 hours). The ease of booking the install was again easy and hassle free. The turn around is very quick (within 48 hours) and when the installer arrived he conducted himself professionally and his work was to a very high standard. He cleaned up after himself and the service throughout was faultless.

Work was done quickly and professionally. I could work whilst it was happening which I really appreciated and also was given the option to ask questions in the end. Especially given the price, I have nothing to complain about. Even though something went a little wrong (a non-essential part of missing), the plumber acted efficiently and kindly to find a resolution. 10/10 would recommend!

Chris is a charming and respectful gentleman. He called me the day before to introduce himself and to let me know his time of arrival. He explained to me for example why he had to go into the loft, and the various checks eg the flue, gas etc. He did complete all the scheduled work specified by heatable from the list I had. I found his attention to detail admirable, because I noticed him rechecking his work quite a few times. He mentioned to me that he have to make sure no mistakes are made. He made sure I understood the workings of the boiler eg timer etc. plus aftercare etc. I have no qualms recommending Chris as an engineer who works with Heatable, and the excellent service that I’ve received from the company. Fantastic caring and empathetic customer service staff who really went out of their way to assist me. I’m a very happy customer and would definitely recommend you. Thank You !

I would love to be able to provide a review of the air conditioning that I ordered from Heatable, unfortunately they failed to get anyone to actually turn up . . . three times!! I watched their YouTube videos and was very impressed with the down to earth a realistic information they provided. My first gripe is that their web site does not give you the option to ask questions or talk to a real person, especially if your request is not straight forward. This is fine for a boiler replacement, but not if you want aircon in a loft conversion with limited space. Eventually agreed on the 12th Dec for an installation date. I cleared my lounge, moved cars and made space in my garage etc. I’d had an (automated) email the day before to confirm the installation. Nobody turned up. They were profusely sorry and we organised a new date in the new year. Nobody arrived. Today was the third time they failed to get someone to turn up. So I have asked for a refund of the £4.5k that I paid back in December. Obviously communications is not their strong point and you need to remember that, I presume, if you’re not local to them, they farm out their services to contractors around the country, so you may as well go direct to them, noting that these sub suppliers won’t necessarily be on the Which recommended list. All in all sadly disappointed and quite angry for being messed around so much.

After some issues with getting quotes, and having an order postponed by a rival company 2 days before Christmas I was not sure what to expect. I hoped the good reviews for Heatable would back up my decision and they did. The boiler replacement was completed on time, the engineer Ryan was great, and when I did call heatable after placing the order they were very friendly, efficient and no nonsense. I will use again.

My elderly parents needed a boiler replacement. We contacted Heatable and ended up with a Worcester Bosch 4000. We found from the initial contact and through the whole process that Heatable were very professional, there was no pressure and the installer was excellent, taking care of my parents needs. Parents really happy with replacement boiler and the overall process.

The boiler arrived the morning of 13/01/2026 shortly followed by Johnny the fitter. He started by removing the old Vaillant boiler that we'd had for nearly 20 years. We have solar panels so Johnny said that he would have to route a new flue in the roof space & out of the gable end of the house. Our boiler is located in the airing cupboard. He did an excellent job of it. Johnny was a top guy and he new his stuff he answer any questions we had and cleaned up after himself (were really impressed with him). The whole experience from begining to end went smoothly.

Steve arrived just after 8am as scheduled to fit our new Worcester Boiler.He was friendly,polite and professional and explained everything we needed to know and we would thoroughly recommend.We are now enjoying the benefits of our new Boiler