Heatable

The whole process was absolutely refreshingly flawless! Genuinely! Great value as well. My old boiler was leaking and kaput really so I compared some services online. Had a little hiccup ordering with a coupon and that was quickly rectified with the coupon being credited/refunded no issue. Next day Johnny came and was brilliant from the get-go - my system was full of gunk grimy water so I also got a power magnetic flushy thingy - well worth it and was professionally advised not sold. New Glow Worm boiler is great so far. Followed up with Live Chat with Jason and Ruby and clarified a few queries with fun respectful and personable emojis and even gifs used to show mutual appreciated (T.Hanks gif is a winner). I've filled in the survey to get extra cover, and more than happy to leave this five star glowing (see what I did there) review of Heatable. Also love the graphic design and UX flow of the website.

Having approached several companies for quotes for a replacement boiler Heatable proved to have an extensive range of options on offer. The process of getting the quotes was remarkably easy and their offers were very reasonably priced. The customer care team were happy to answer questions, and the booking process was very smooth. I finally settled on the Vaillant ecoTEC plus with a Tado thermostat. Installation took a little longer than anticipated down to components being out of stock. Will, the engineer who installed the new boiler went out of his way to keep me informed of progress and completed a top job. The hot water supply is excellent, so far very pleased with the upgrade, although not tried the heating yet given we are in a heatwave.

All parts of the process have been straight forward, clear, on time, reasonable priced and professional. Booking with Heatable was easy and clear, the prices are very competitive on today's market. Their approved installer Oliver from Hampshire Heating Services done a very good job installing the new combi boiler, explaining all my options and staying late (7 PM) to complete the job as promised. His professional attitude both towards the job and to customer are beyond what I ever experienced. I would recommend using Heatable to anybody that needs boiler replacement done.

The boiler was easy to order and the installer did a brilliant job Took a bit longer than I thought it would to install but the installer made sure everything was done properley.

Having previously used Heatable to install my solar system 18 months ago, I decided to add another Tesla Powerwall 3 Expansion pack as we are now running 3 electric cars from the property. I got a quote from Heatable within a couple of days after discussing my requirements with them. I was more than happy to proceed on the basis of this quote. An installation date was set for two weeks later. Simon and Chris, the local installers, arrived promptly and carried out the work required quickly and efficiently - I knew we were in safe hands as these guys installed my solar system 18 months earlier. Everything was sorted and left tidy and it was a pleasure to see the guys again. My Powerwall Expansion is working like a dream and I am a very happy bunny. Thank you to all at Heatable for such an easy and pleasant experience.

We had a brand new combi boiler fitted by Jordan and his team through Heatable. The service was excellent explaining every step of the way. Very polite and respectful team and very professional and knowledgeable. They did a great job and were very clean too. Would definitely recommend them!!! 5 stars service that was!!!

Had a home battery system installed by heatable and their contracted installers and found the process from start to finish excellent. Clear communication, sold me the system that made sense for me, no hard sell, great offer, and installation team just worked on the hottest day of the year and got everything done to a high standard. Really couldn't be more pleased with the service received this far and the system in place.

We've been looking investigating a solar battery installation for about a year, and the "heatable" way of managing the booking process is just in another class. One company's "free, no-obligation survey" resulted in an albeit lovely salesman spending about 2 hours with us trying to get a sale. One company's version of "please leave me with the quote to process" after a 1 hour design call was "Sure - can I book in a call with you tomorrow to see what you're thinking?" Not Heatable. We had our design call, there was no pressure, Isobel, our designer, was knowledgable and polite, but when we were finished (in about half an hour, I'll add), and we asked what the next steps was we were told. "Quote is valid for 30 days, call or email if you have any questions, or if you want to go ahead". Perfect. And sure, I'm sure their CRM would have thrown a task for Isobel to followup if we didn't respond, but being able to leave us following the call with no hanging actions or pressure was brilliant, and the first time we experienced this with solar battery installers. Price was fair, value was good, and the local installation team were great, but the highlight for me was the booking process. I'd have no hesitation in recommending Heatable

Today we had our Solar panel and battery system fitted. The whole process from initial contact, choosing the correct products, payment options, communication during the application and arrangements to fit were excellent. 5 stars from us.

Very responsive, reliable, professional and helpful. Gas engineer, Paul, problem solved issues that arose with replacing a very old boiler to find a solution so the replacement could go ahead - very happy.