Heatable

Brilliant Service, excellent filters, clean ,tidy and polite. Explained everything and on time! Proper good guys!

I had my solar and battery storage installed this week. From start to finish, it took 6 weeks from doing my online quote to speaking to the design team. Having the G99 application approved and a date given for installation. There was good communication throughout the process. The 2 installation workers were pleasant and got on with the job. Would highly recommend Heatable.

Reece and Tylor did an excellent job. The replaced my old Vaillant Eco Tec 618 18kw boiler with a new Vaillant Eco Tec 625 25kw boiler and gave the whole system a magna flush clean. They arrived on time were very polite explained everything and left the job very neat and tidy, no mess.

We had our oil boiler replaced with an ASHP, and Heatable has provided a professional service from start to finish. The new system was installed efficiently and is up and running great. We are very satisfied thank you!

Great company to deal with: no pressure, just good advice, very competitive fixed pricing, great communication from start to finish. I can not fault the service. The engineer, Jorden, gets 10 stars on the hottest day of the year (35 degrees outside). My boiler is in the loft; he worked all day with a smile. The house was left clean, and he talked us through the system. Thank you. Anyone thinking about this company, just do it. I would fully recommend them

From start to finish Heatable have been first class. I made enquiries online on their website, put in the required info and had six quotes for different boilers with all the relevant information for each. I was also given a list of what was included in the installation and what was not. I had a phone call from Scott Broadbent who gave me more help with the choice of which boiler was best suited to my home. An additional item was the free survey; all I had to do was send photos of certain items old boiler location, flue outlet, gas meter accessibility, etc. This then gives the installer an insight into any problems there might be before arrival on site. I was informed who would be fitting the boiler, his name, photo, and date and time of arrival. I had a call from James the installer the day before to confirm his time of arrival. James did a brilliant job left the job cleaned all the areas that he worked in, took away all the waste materials. Very clean worker. At the end of the day first class from start to finish with Heatable.

Excellent service from first contact to completion of the project. Good communication all the way through from first contact, to the survey together with advice to choose the right battery for the house. The installer was informative and friendly throughout the installation doing a great job. Would highly recommend Heatable for their professionalism throughout a battery-only install.

Excellent service from first contact to sign off of project. Great communication all the way through Local installers were fantastic, doing a great install and a lovely team to work with. Would highly recommend Heatable for solar, battery, and EV charger. Well done

My 16 year old boiler suddenly stopped providing hot water over the weekend and I decided to replace it. By chance Scottish Power my utilities provider had emailed me a few days previously regarding their choice of Heatable as a partner. I did some research on the Internet over the weekend and found that Heatable had excellent reviews and were very competitive in their fixed pricing that covered every aspect of the boiler installation. I contacted them and spoke to Scott with regard to some technical questions about the types of boilers and was very pleased with his open and honest replies. It was very easy to place the order online and the following day I had a new boiler! David the installation engineer was first class, did an excellent job and explained everything thoroughly. From initial enquiry to installation was 3 days. Simply marvelous and very impressive. I had also contacted some local companies but nobody could beat Heatable on price or speed of installation. In fact the best price from a local company was over 40% more expensive and they couldn't start for some 2 weeks. I have no hesitation in highly recommending Heatable to anyone who needs a new boiler. What I thought was going to a stressful experience was entirely the opposite and I am more than happy to give Heatable a 5 star review. Well done!

Pros: The estimation and planning stage was excellent. The consultant was highly responsive and patient during the evaluation of different scenarios. Ultimately, the battery and solar system provided met all requirements and represented good value, as pricing was competitive for the quality offered. Additionally, the digital ordering process was clear and straightforward. Cons: The post-order process was poorly executed and quite stressful, primarily due to the following issues: 1. Survey: The initial site survey was rescheduled from Tuesday to Wednesday, the day before it was due to take place. After the customer waited in all day, the surveyor failed to arrive and the appointment had to be rescheduled. Furthermore, no contact number was provided for the installers. 2. Installation: No advanced notice of the installation date was received until a scaffolder arrived on a Friday and suggested the work was scheduled for the following Monday. After Heatable was emailed, the company confirmed a Monday start time of 10:30 AM. However, the installers did not arrive until after 2:00 PM. While the battery was installed quickly, the team lacked the correct fittings for the specific roof tiles. They returned on Wednesday, but there was a further wait for a delivery that arrived at 10:30 AM. The work was finally completed by Thursday lunchtime. The main issue appeared to be that the installers had a six-hour drive to the property and had no way to source parts locally.