Endorsed by Which?

Supercraft Windows

4.9

374 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
374 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Even after all this time
Customer Service
Quality
Value
My conservatory and side utility were constructed in 2015 and the process from start to finish was fantastic even the subcontractors were fantastic and came back to carry out work out of program to keep my house warmer during the winter. The space's created have added huge value to our house and to our enjoyment of our property. Even now calling on the 10 year guarantee 7 years later, the after sales service has been brilliant no quibbles what so ever. Supercraft just asked a couple of question and agreed to come and improve gutter no problem. I'm having a new door next year and we won't be going anywhere else. Companies don't trade for long if they give a poor service so after over 30 years in the business you come to your own conclusions. I have and couldn't recommend them enough
Customer in Stoke-on-Trent Posted on 17/11/2022 , work completed 01/11/2015
Outstanding service from start to finish!
Customer Service
Quality
Value
We have recently had 12 new windows and 3 doors. We are beyond thrilled with the end result. From initial enquiry to completion, we have had fantastic service. Communication was exceptionally clear from office staff and sales. Quotes were shared within a fitting time and Faz gave us excellent advice when he came out. The fitters were professional and were clearly very experienced; they tidied everything up and were extremely respectful of our home. We will absolutely recommend Supercraft to our family and friends. They are the utmost professionals and sincerely care about their customers. With a reputation of many years, we know why they are the best in the business. Thank you, Supercraft!
Customer in Stoke-on-Trent Posted on 15/11/2022 , work completed 09/11/2022
The Worst Customer Experience Ever
Customer Service
Quality
Value
As we drove past Supercraft's showroom on one of the hottest days of the year, still waiting for our windows to be fitted, my wife succinctly summed up our experience with them by reminding me ''There was snow on the ground when we first made our enquiry''. Absolutely. Endless chasing of the so called salesman just to get a response and then equally endless delays in securing delivery and an installation date. Finally, the windows were installed seven months after our original enquiry - but three (of five) were immediately condemned by the fitter as unfit for purpose (glazing not aligned to the frames) resulting in them having to be replaced (cue even more delays). Some two months later, the faulty windows were finally replaced - only for one of them to have a deep scratch mark on the glass. You've guessed, another replacement required. Bottom line: 10 months after our original enquiry, the job was finally completed - and I doubt we'd ever have got this stage without me threatening to sue to recover my deposit. As for the standard of work, the beading isn't flush on most windows and the sealant between the frame parts on the windows that needed replacing looks like it's been done by someone having a go for the first time: as a keen DIY'er, if I'd completed a job to that standard, I'd have started again. Genuinely appalling and frankly, I find it hard to believe this company survives given reviews on other platforms.
Customer in Staffordshire Posted on 22/10/2022 , work completed 07/10/2022
New front door
Customer Service
Quality
Value
I can highly recommend Supercraft from ordering the door to fitting the door the service was amazing and could not fault anything at all. The two guys who fitted the door were brilliant there work was to a high standard and both were professional in there approach and workmanship was outstanding, I would definitely recommend to anyone wanting doors or windows a brilliant service from start to finish.
Jayne in Staffordshire Posted on 14/10/2022 , work completed 14/10/2022
Very happy
Customer Service
Quality
Value
I am very pleased with the work. Lovely door, worth recommending.
Which? Trusted Traders Consumer Posted on 13/10/2022 , work completed 29/09/2022
French Doors Installation
Customer Service
Quality
Value
We had French doors installed by Justin and Martin, from the onset you could tell they were professional and knew their job. The doors were installed to a high standard and during the installation we were kept informed of the progress.
Customer in Stoke-on-Trent Posted on 05/10/2022 , work completed 29/09/2022
Great from start to finish.
Customer Service
Quality
Value
I Visited the Supercraft showroom to purchase a new composite door for the front of my house and saw exactly what I wanted immediately upon walking in, a deal was struck and was told up to 8 weeks for installation, I was called around about the 4th week saying the door was ready and would be fitted the following week which by then was nearly a month earlier than expected, two fitters turned up on the day as expected who were polite at all times and within a few hours my new door was installed even in the pouring rain and all mess was tidied up before they left, I would have no problem recommending Supercraft as everything went smoothly from start to finish, absolutely delighted with my new front door money well spent, thanks Supercraft.
Customer in Stoke-on-Trent Posted on 02/10/2022 , work completed 30/09/2022
Ten windows and a door
Customer Service
Quality
Value
I recommend this company. From start to finish all staff were helpful and friendly. They gave good advice and communicated well. The fitters were very thorough and accurate. They cleared up every day and did a super job. When they hit a snag they dealt with it well and solved the problem. The finished job is just what we wanted. We are very pleased
Customer in Staffordshire Posted on 23/07/2022 , work completed 18/07/2022
My Fabulous new Front Door
Customer Service
Quality
Value
I knew Supercraft had a good reputation for doing a job well, which is why I approached them in the first place. I was literally so excited to get my new front door installed. The day prior to the installation, I called Supercraft to see if the installation was going ahead, because as you know things can get changed at the last minute and the installation team quickly put my mind at ease and re-confirmed the time of arrival. Then, the team arrived on time the next morning (JP and Tim) and completed the most amazing job. They took care of my home when completing the installation, they made zero mess of the walls around the door which I was expecting to be honest, they were so polite and because they cared so much about the installation the finished look was just literally beautiful. I just wanted to keep staring at my new Front door for the rest of the day :). Also, numerous neighbours have commented on the quality of the door and installation. The installers are a credit to the company and I would definitely recommend anyone to use Supercraft.
Customer in Staffordshire Posted on 15/07/2022 , work completed 08/07/2022
Replacement Orangery Roof
Customer Service
Quality
Value
Very happy with Supercraft both the office and fitting teams. They advised on the best replacement for a leaky roof, the roof was an integral part of our home. The work was completed work efficiently, keeping us informed throughout. We are very happy with our new orangery roof, it survived storm Eunice and Dudley, shortly after the installation was completed. Would recommend and we would use again.
Customer in Cheshire West and Chester Posted on 28/05/2022 , work completed 24/01/2022