Supercraft Windows

I chose Supercraft windows on recommendations from different people. From the first phone call, through to the survey and the quote, which was within budget, I was impressed by this company. I was given an estimated time for the work to start which was to replace double glazing to the lounge, six window bow and a two window kitchen, work was to be carried out over two days. I was contacted to tell me of a date to complete the work which was earlier than the estimated date which suited us fine. The fitters arrived on time, they introduced themselves and explained the order in which the work would be carried out. They were very professional and very polite but friendly, we got on very well with the lads. I have to say they worked very hard and their workmanship was in my opinion second to none. We are absolutely over the moon with the result of their work, it looks fantastic. The difference in the the old and new windows is fabulous much warmer, and the look of them is smashing. We are so pleased by the new look windows, the workmanship is excellent, I can not praise them enough. They left no mess whatsoever and were professional at all times. I will be using Supercraft in the future. I would definitely recommend Supercraft windows to anyone.

I was recommended to Supercraft windows by my sister who had had work done by them in the past. I had a home visit by them and they helped with problems I was experiencing and he made some recommendations. Well before the completion date my new windows were fitted and they were considerate, careful, courteous in every way. The workmanship was exemplary and have placed a further order for more windows. I felt completely confident in their ability to carry out the work and would have no hesitation in recommending them to anyone. Well done a superb job and without any stress or anxiety and a very competitive price. Real value for money, from start to finish great - thank you to you all.

We had 12 windows replaced along with full soffit, facia and guttering replacement. Throughout the whole process the Supercraft team were professional, courteous and helpful. There were a couple of issues with the supply and installation, but these were sorted out quickly and efficiently with little impact to us. We still have a number of windows to replace and we will certainly be returning to Supercraft in the future. We can highly recommend them.

We had been looking to replace the original wooden windows to the front of our property (7) plus the front door for some time. Eventually we settled on Supercraft which was not the cheapest. However we are glad we did. The whole experience from start to finish was first class. We visited their showroom in Stoke-on-Trent to be met by Neama who could not have been more helpful in explaining the various products available, all without putting any pressure on us to proceed. After we decided to proceed, the surveyor came out and measured everything carefully answering our questions. On the day of instalation Martin and Justin arrived promptly at 8am, put down dust sheets and set to work. They worked non stop all day and installed all the windows. They were polite throughout and very professional. After the installation they vacuumed the carpets and tidied up. The front door had been delivered with a slight defect and was not sent out but returned to the factory for a replacement. The replacement came quite quickly and the door fitted in around 2 hours. The standard of workmanship cannot be faulted. The windows and door are excellent and have made a real difference both to the look of the house as well as considerably reducing outside noise. The windows and door are also draft free! We have work that we would like doing at the rear of the house and will go back to Supercraft. Based upon our experience we would have no hesitation in recommending them. Five stars.

John and Gareth the fitters did a really good job as they laid down sheets from the door to the work place ,kept us informed on what they would be doing and when, were happy to do a couple of extra jobs at no cost. Could not fault them or Supercraft. We got exactly what we wanted good job at the right price and the right quality.

We had 18 windows replaced with a top quality product at a competitive price. The fitters Martin and Justin were first class, extremely tidy and constructive when solutions needed to be found and their workmanship is faultless. Likewise the advice and response from everyone we dealt with was friendly and constructive.

We have only positive comments about this company. Everyone was pleasant and helpful from walking into the showroom to completing the job. When choosing our windows and doors everything was explained to us to help us make the right choice to suit our needs. Once we'd chosen the ordering process was simple. Considering the pandemic we didn't have to wait too long once ordered either. The chaps that fitted them were friendly and worked hard to get the job done within the timeframe. 10 windows and French doors completed in just 3 days! They tidied everything after they'd finished, not just the old windows and packaging left behind but hoovering the carpet and wiping sills etc. Any teething problems were addressed straight away without question and our guarantee arrived the very next day following final payment. We can definitely recommend this company.

We had been looking to have our orangery roof replaced with a Warm Roof for about 3 years, then Covid hit!! The price Supercraft quoted just before the pandemic still stood when they started the first week in September this year. Right from the first visit by Mark, to completion yesterday. The workmanship and professionalism of all concerned was impressive as was the price. We had been given prices by other companies which were way above Supercraft, but ultimately, it wasn't the price that swung it, it was the fact that the roof was made from wood and not aluminium. This means that we will not get condensation as most traditional roofs are made from wood. The finish has made a remarkable change to our room, which is our main living room. Thank you once again to all concerned.

Supercraft replaced all our doors and windows in three days. All the windows and doors are of very high quality and look excellent. The service from start to finish was very good from the first enquiry to the finish. We can not fault Martin and Justin who fitted the doors and windows. They consulted us about everything and completed the work on time with absolutely no mess left behind. We felt that they respected both ourselves and our home. Therefore we can recommend Supercraft to anyone who would like efficient, excellent work for their home.

All at Supercraft were very helpful and we highly recommend them. In our bungalow, we have a bay window, bedroom & kitchen windows, bathroom with digital style glass, large patio doors and a back door with an integral blind. A new porch layout with central 'Etna' blue composite door and opaque side panels. We were advised on window styles and all the accessories and, even after we changed our mind on some items (we wanted the acoustic glass to minimise any external noise) they gave a clear breakdown of cost and timescale to completion. They informed us of the delay in getting our composite door and gave us a date to fix it. In the meantime, a Surveyor called and he gave excellent advice and we made a few more changes as a result. The fitters, Martin & Justin arrived on time and were very professional, so helpful and communication was excellent to clarify any issues. They were very pleasant and cleared up any mess leaving a clean site. We had a follow-up visit by Andrew to replace one window? He too was very helpful, tidy and very pleasant. All the fitters are a credit to Supercraft. All the staff at the showroom have been excellent and the follow-up paperwork and FENSA certification has been satisfactorily completed. We have had many compliments on the finish and our new front door has transformed the look of our home. We would not hesitate in recommending them to others. A 5* from us.