Sussex Solar Ltd

Sussex Solar are a phenomenal, customer centred business and I wouldn't hesitate to use them again, nor to recommend them wholeheartedly. They not only communicated with us promptly and kept up informed throughout the process of having our solar panels fitted, but they advised us about the planning process with the local council and communicated with our roofers to ensure the entire build went smoothly. I can't recommend them highly enough, they are an incredibly caring family run business and were professional and polite at all times.

I came across Sussex Solar while researching Tesla Battery storage solutions, and I was pleased to find that they are a recommended installer by Tesla. Andy from Sussex Solar promptly visited to assess my project, taking detailed measurements and photos. Within a few days, I received comprehensive quotes from them. While I had invited other companies to provide quotes, Sussex Solar stood out not only for their competitive pricing but also for their clear understanding of my project requirements and timelines. What truly impressed me was their willingness to collaborate and adapt to my needs. Throughout the project, communication with Sussex Solar has been exceptional, ensuring that every step is transparent and well-coordinated. They not only excel in solar installations but also offer a range of other services. I wholeheartedly recommend Sussex Solar to anyone considering solar or related projects. Their professionalism and dedication to customer satisfaction have made the experience smooth and rewarding.

I wanted solar panels and a battery so got estimates and surveys from three local companies, all Which Trusted Traders. Sussex Solar was not the cheapest but I was impressed by the intelligent nature of my discussion with the boss on his survey visit and with all the other Which reviews like these. The work was commenced on the scheduled day by a team of four and despite the wet weather all outside work was completed on the first day, leaving one person to complete all indoor work on the second day. The workers were all friendly and responsive to queries as things were proceeding. Throughout, communications with the office were also friendly and efficient, so as a result my certificates and approvals from the power network were obtained quickly, enabling me to apply for an export tariff. The system is working just fine but I'm left thinking that if I need a response from the company it will be good.

From the start they explained how to maximise the benefits of using our power wall and Eddie with our solar panels to keep bills to a minimum .Accompanied by friendly and professional installation and office staff you don’t need to look any further . Even my wife who was initially hesitant has now been converted.

Very happy with the service provided by Sussex Solar. Time was taken to explain how the whole system would work. The office was very good at keeping us up to date with the schedule and minor changes to timings and very responsive to queries.

I have been using Sussex Solar for a number of years now since they installed a battery and took over the servicing of my system. They have always provided a first class, reliable and friendly service, and always been prepared to go the extra mile to solve a problem. I recently decided that I wanted to replace my ASHP which was proving unreliable and they did all the necessary work to establish the best model to work with my system and then installed it very efficiently. I take great comfort in knowing that I have them on my side and able to cope with any problem that my somewhat complicated system might throw up.

I am delighted with the installation of solar panels, battery and heat pumps by Sussex Solar and I appreciated their flexibility over planning issues and being able to complete the project so swiftly after permission was granted. It was a pleasure to have their expert team in every nook and cranny of the house for two weeks and they left everything tidy and organised. The new plumbing for the heat pumps in the garage is a work of art and the wiring complements it all admirably. I have no hesitation in recommending Sussex Solar with their expertise in the installation of the latest renewable energy technology.

This was a solar panel and battery installation and after unsatisfactory quotes from 3 companies I bought Which? magazine. I wanted a knowledgeable local trader and found Sussex Solar via Which? I have been completely satisfied with Sussex Solar from the first visit. I understood the quotation and the work to be done and the potential benefits. Communication from start to finish was excellent and the work was completed on schedule and to budget. Sussex Solar is a family owned company with a professional team in every part of the company. The team are happy and they all wish for their customers to be happy too. I strongly recommend Sussex Solar for your Solar Panel, Heat Pump or Energy Advice requirements. Ted Tylee Horsham August 2023

Sussex Solar have been excellent. The initial survey was comprehensive and clear. They were open about the lead-times involved - it’s worth waiting for a quality job. The installation team were hard-working, competent and a pleasure to deal with, as are the office staff. They explained things clearly and patiently, so that we now firmly engaged with monitoring the benefits of the system. Sussex Solar were not the cheapest quote we received but my judgement is that they are the best value-for-money overall.

Sussex Solar fitted our system over three days, in line with expectations set when the contract was signed. We were kept informed of minor changes to the original plan. All the kit was delivered in time and the electricians took pains to make sure all was working and that we understood how everything operated. The team was polite and the work carried our efficiently and professionally.