Sussex Solar Ltd

It has been couple of weeks since Sussex Solar finished the installation of our system and we are really pleased with the result. We chose Sussex Solar as they have been in the business a long time, were experienced and had an in house team and admin. We had a site survey, which lasted about 2 hours, where we were able to ask lots of questions and get an idea what system was best for us. No pressure, just honest advice. Once the DNO application was approved then we were scheduled in, with work starting in January. The weather was very wet, but the team were great. Friendly and conscientious and hard working. When they needed to come inside, it was shoes off every time. A nice thoughtful touch. Our roof is pretty old and fragile - the tiles were easily broken, but the team took great care and replaced all the tiles that gave up during install. It took time, but they made sure the job was done properly. Nothing was botched or hidden away. Again, once the scaffolding was removed they sent one of the scaffolding team to fix some tiles that were broken during the scaffolding process - again great care and attention. Once the system was installed the MD and advisor came round to check the system and give us an overview and advice on setup and tariffs etc. Now we now charging the battery overnight on the cheap rate and using this by day along with solar topping up it up and exporting excess - even during a wet, cloudy February... Great work Sussex Solar!

After reading about Sussex Solar in the wonderful free distribution magazine 'All About Horsham', I had no hesitation in contacting them for a quote. Having solar panels for several years, it felt like time to acquire a battery to charge up from them to make our household energy use more efficient. The affable director, Andy, visited promptly, and I was soon sent competitive quotes matching my requirements. As soon as I accepted the one that suited me best, Sussex Solar swung into action, approaching the relevant authorities to get the necessary permission. This took a few weeks, but soon enough I was given an installation date on which Wesley and Fin turned up, working quietly and efficiently throughout the day to install my brand new battery. Immediately up and running (silently), I am delighted and have no complaints. Andy has recently returned to check that all is in order and give me final instructions on how to monitor the battery's activity using the free app I'd been shown how to download onto my smart phone. Fantastic! I would recommend Sussex Solar to anybody.

I chose Sussex Solar after getting a selection of quotes & deciding that they looked the best from both reading previous reviews & the fact that they were local. Their proposal (15 solar panels & a Powerwall3) was very detailed both in terms of what would be installed as well as the projected performance of the system & I was happy to proceed. The installation team did a great job in really horribly wet weather over a couple of days in early January & installed all the equipment where I wanted including suggesting a location for the earth rod that didn't affect my recently installed patio. The system looks very neat both in & outside & is performing well so far. In fact it managed to produce 7.8kWh the other day which I thought was pretty good for the third week of January in the UK !

Sussex Solar recently fitted Solar Panels and a Tesla battery, they were great at explaining the process, what would happen and when. The actual work was done quickly and tidily the guys were great at keeping disruption to a minimum. Even in poor weather we are now generating some electricity and because of the battery we won't be (much) affected by power cuts. They really knew what they were doing and told us the truth, beware, there are companies out there who do not!

Great installation team and kept up to date throughout the process. I'm really happy with my new ground mounted solar panels.

Sussex Solar did a fantastic job specifying and installing solar panels and an air source heat pump (to replace our existing gas boiler), that met the requirements of our old house and our budget. From the initial survey, to the end of the installation the Sussex Solar team were friendly, positive, well informed and diligent. The workmanship (plumbing and electrical) was of very high quality and carried out neatly and precisely. It was a pleasure to have the team working at our house, they brought great energy and had a considerate, thorough and careful approach to their work. The results have been excellent. The system has now been in place for 11 months and has worked brilliantly. The house feels warmer than when we used a traditional gas boiler, our bills are lower and we are using only renewable electricity. We live in a late victorian house with modern radiators and an unusually sized hot water tank due to space limitations. A few firms looked at our situation and told us that an air source system was unlikely to be practicable, requiring a large air source unit and substantial new plumbing. However, Sussex Solar were able to specify a modern air source heat pump (the Vaillant AeroTherm plus with R290 refrigerant) that works with our existing radiators and hot water tank to provide efficient heating and hot water without extensive and costly re-plumbing. We couldn’t be happier with the solution Sussex Solar have installed for us and how well it has worked.

There’s a reason why you choose a family run business and this is one that delivers. Professional people doing a professional job. I can’t fault the team through the whole process from the initial phone contact with Charelle to the site survey and the completion of the works they definitely exceeded by expectations. From the staff in the office to the lads on the site every aspect was carried out with care and a level of professionalism that is rare these days. I cannot recommend highly enough.

The whole team at Sussex Solar has been excellent throughout. From our initial enquiry through to completing the installation of a heat pump in our 1970s 4 bed house, we could not fault the customer service. We were replacing our life-expired oil boiler system under the government Boiler Upgrade Scheme. We wanted to use a reputable local supplier with the expertise to specify reliable equipment that would integrate with our existing pressurised hot water cylinder. We felt confident that they understood our requirements and would only recommend a product if it was right for our situation. The installation work was undertaken with minimal disruption to us, by a highly professional, hard working team, and completed to a meticulous standard. Communication with us prior, during and after installation has been superb. The system was finished just before Christmas. We were apprehensive knowing that we would have a house full of people as the weather finally decided it was winter. However, the heat pump quietly ticked over, meeting all of our heating and hot water needs, and not a drop of oil was burnt to achieve it. We would thoroughly recommend Sussex Solar if you are considering upgrading to an air source heat pump.

We’ve just had Sussex Solar install some solar panels and a battery. We contacted several companies for prices, including a scheme sponsored by Surrey County Council, a couple of energy suppliers plus some local specialist installers. We soon realised that the best option was the local installers who specialise in this kind of work. The others seemed slightly off-hand and uninterested. Right from the first meeting we were impressed with Sussex Solar. No hard-sell, just useful advice. The quote was fully detailed and easy to accept (online). It wasn't the the cheapest - but it was (so far) worth the little extra we paid for the quality. There was a slight delay in getting the work done due to their commitments etc but it finally took place over 3 days in December. Everything went very smoothly from the erection of the scaffolding through the roof installation and battery installation. The whole team were professional. The roof installers even working through atrocious weather to get the panels mounted. Once the battery was installed and the whole system working everything was explained. There was a follow-up visit a week or so later to check it was all OK. The wiring in the garage is all very neat and labelled (for any future electrician working on the house). All mess cleared away. All in all, we’re very happy - now we just need some sun!

We had 9 Canadian Solar panels installed with a Tesla Powerwall 3 combined battery/inverter. Sussex Solar were very professional and organised throughout the process, keeping us informed at every stage. The design and proposal from Sussex Solar were detailed and included three options for the battery/inverter. I chose the Tesla Powerwall 3 for its simplicity of operation and versatility. Sussex Solar made site visit after the installation to check everything and make sure we understood how things worked. We have moved our electricity supply from OVO to Octopus, to allow us to take advantage of the Intelligent Octopus Go tariff, to allow us to charge our electric car AND top-up the batteries on cheap overnight electricity. Having made this switch, the battery easily has enough capacity to run the house from an overnight charge. It is still early days, but we can also see on the Tesla app. that the solar panels have been providing 15% of the energy - which is not bad, considering we have only had the system for a short time in the winter months. We plan to register with the Outgoing Octopus scheme to sell any surplus energy during the summer months. In conclusion, we were very pleased with the service and quality of work from Sussex Solar and reassured by the fact that they are a well-established local supplier.