Sussex Solar Ltd

WE chose Sussex Solar because they're a friendly local company and we were not disappointed with the equipment they have supplied and the installation job. The team were friendly, got on with the job (in all weathers) and took time out to explain what they were doing. The scaffolders were great too. We had an issue with the inverter unit post installation that was diagnosed and replaced by SS in conjunction with GivEnergy. We have now been running smoothly for over a month and are very satisfied with our choice of supplier and the job they did. Our thanks to the entire team.

When we had a major issue with leakage of our solar panels, we were forced to look else where, as the original supplier of the system, no longer provided this service. It was a particularly tricky job, as the house, is a large Scandinavian ECO property. so lots of insulation and boarding of the loft area. Andy the Managing Director, came out immediately, looked at the issue, sent a drone up to check the panels on the roof, and then arrange for one of the engineers to attend, just a few days later. After various checks, they found the leak, and administered the repair. The system is an integral system, so not easy to deal with. What's more they found other small issues that we had not noticed, and sorted those. In addition, because of there expertise, they pointed out issues with our underfloor heating, that we are now getting done. Pleasant and very prompt efficient staff from the initial call, to the finished job. Brilliant service !!! Will potentially be looking at expanding our solar requirements. I did call another local company and was asked to email in my issue, which i promptly did. That was a week ago, still not heard back, i know which company i will be using for all our future requirement's

It has been couple of weeks since Sussex Solar finished the installation of our system and we are really pleased with the result. We chose Sussex Solar as they have been in the business a long time, were experienced and had an in house team and admin. We had a site survey, which lasted about 2 hours, where we were able to ask lots of questions and get an idea what system was best for us. No pressure, just honest advice. Once the DNO application was approved then we were scheduled in, with work starting in January. The weather was very wet, but the team were great. Friendly and conscientious and hard working. When they needed to come inside, it was shoes off every time. A nice thoughtful touch. Our roof is pretty old and fragile - the tiles were easily broken, but the team took great care and replaced all the tiles that gave up during install. It took time, but they made sure the job was done properly. Nothing was botched or hidden away. Again, once the scaffolding was removed they sent one of the scaffolding team to fix some tiles that were broken during the scaffolding process - again great care and attention. Once the system was installed the MD and advisor came round to check the system and give us an overview and advice on setup and tariffs etc. Now we now charging the battery overnight on the cheap rate and using this by day along with solar topping up it up and exporting excess - even during a wet, cloudy February... Great work Sussex Solar!

After reading about Sussex Solar in the wonderful free distribution magazine 'All About Horsham', I had no hesitation in contacting them for a quote. Having solar panels for several years, it felt like time to acquire a battery to charge up from them to make our household energy use more efficient. The affable director, Andy, visited promptly, and I was soon sent competitive quotes matching my requirements. As soon as I accepted the one that suited me best, Sussex Solar swung into action, approaching the relevant authorities to get the necessary permission. This took a few weeks, but soon enough I was given an installation date on which Wesley and Fin turned up, working quietly and efficiently throughout the day to install my brand new battery. Immediately up and running (silently), I am delighted and have no complaints. Andy has recently returned to check that all is in order and give me final instructions on how to monitor the battery's activity using the free app I'd been shown how to download onto my smart phone. Fantastic! I would recommend Sussex Solar to anybody.

I chose Sussex Solar after getting a selection of quotes & deciding that they looked the best from both reading previous reviews & the fact that they were local. Their proposal (15 solar panels & a Powerwall3) was very detailed both in terms of what would be installed as well as the projected performance of the system & I was happy to proceed. The installation team did a great job in really horribly wet weather over a couple of days in early January & installed all the equipment where I wanted including suggesting a location for the earth rod that didn't affect my recently installed patio. The system looks very neat both in & outside & is performing well so far. In fact it managed to produce 7.8kWh the other day which I thought was pretty good for the third week of January in the UK !

Sussex Solar recently fitted Solar Panels and a Tesla battery, they were great at explaining the process, what would happen and when. The actual work was done quickly and tidily the guys were great at keeping disruption to a minimum. Even in poor weather we are now generating some electricity and because of the battery we won't be (much) affected by power cuts. They really knew what they were doing and told us the truth, beware, there are companies out there who do not!

Great installation team and kept up to date throughout the process. I'm really happy with my new ground mounted solar panels.

Sussex Solar did a fantastic job specifying and installing solar panels and an air source heat pump (to replace our existing gas boiler), that met the requirements of our old house and our budget. From the initial survey, to the end of the installation the Sussex Solar team were friendly, positive, well informed and diligent. The workmanship (plumbing and electrical) was of very high quality and carried out neatly and precisely. It was a pleasure to have the team working at our house, they brought great energy and had a considerate, thorough and careful approach to their work. The results have been excellent. The system has now been in place for 11 months and has worked brilliantly. The house feels warmer than when we used a traditional gas boiler, our bills are lower and we are using only renewable electricity. We live in a late victorian house with modern radiators and an unusually sized hot water tank due to space limitations. A few firms looked at our situation and told us that an air source system was unlikely to be practicable, requiring a large air source unit and substantial new plumbing. However, Sussex Solar were able to specify a modern air source heat pump (the Vaillant AeroTherm plus with R290 refrigerant) that works with our existing radiators and hot water tank to provide efficient heating and hot water without extensive and costly re-plumbing. We couldn’t be happier with the solution Sussex Solar have installed for us and how well it has worked.

There’s a reason why you choose a family run business and this is one that delivers. Professional people doing a professional job. I can’t fault the team through the whole process from the initial phone contact with Charelle to the site survey and the completion of the works they definitely exceeded by expectations. From the staff in the office to the lads on the site every aspect was carried out with care and a level of professionalism that is rare these days. I cannot recommend highly enough.

The whole team at Sussex Solar has been excellent throughout. From our initial enquiry through to completing the installation of a heat pump in our 1970s 4 bed house, we could not fault the customer service. We were replacing our life-expired oil boiler system under the government Boiler Upgrade Scheme. We wanted to use a reputable local supplier with the expertise to specify reliable equipment that would integrate with our existing pressurised hot water cylinder. We felt confident that they understood our requirements and would only recommend a product if it was right for our situation. The installation work was undertaken with minimal disruption to us, by a highly professional, hard working team, and completed to a meticulous standard. Communication with us prior, during and after installation has been superb. The system was finished just before Christmas. We were apprehensive knowing that we would have a house full of people as the weather finally decided it was winter. However, the heat pump quietly ticked over, meeting all of our heating and hot water needs, and not a drop of oil was burnt to achieve it. We would thoroughly recommend Sussex Solar if you are considering upgrading to an air source heat pump.