SweepSmart

My chimney needed a clean and safety check as it hadn't been used for many years. It also needed a bird guard to stop nesting and birds coming down it and getting trapped. I contacted Sweep smart and could not be happier with their service. Very polite, pleasant and professional people. They arrived on time, did a thorough job, left absolutely no mess whatsoever and answered all my questions. They even reduced their fee without me having to ask when it became apparent that some of the work they had quoted for was not needed. I would definitely use them again and would certainly recommend them.

Fantastic service. Faith was so efficient at responding to my email inquiry about booking a sweep. Excellent communication. Adam arrived on time, explained what he would do, super clean and tidy work. Would highly recommend.

I commissioned a Chimney Inspection report as I am hoping to have a wood burning stove installed. Tony arrived on time, took care not to create any mess and worked professionally throughout. What I really appreciated was that when he found problems in the flue he took the time to communicate with me and actually show me on the video screen what was going on up the chimney, and discussed what the possible remedies would be. It was a pleasure to deal with someone intelligent who clearly took care in his work and that I felt I could trust. The office staff I dealt with over the phone were also very friendly and professional. My overall impression is that this is an excellent company.

Only a one week wait for an appointment. Given a 2 hour arrival slot with updates plus tracking information on the day. Adam arrived promptly, was cheerful and kept everything spotlessly clean. Explained clearly what he was doing and provided useful general information about use of wood burners. Very efficiently done. Certificate of Completion provided and able to pay online via a simple link provided. Would definitely recommend and use their services again.

SweepSmart were very efficient, kept my home very clean while they did the work and cleaned the stove beautifully it is working really well.

I was very happy with the service; the time of arrival was prompt; the work carried out efficiently; the young man pleasant and friendly

I couldn’t have been happier with the service we had from SweepSmart. Neighbours had warned us that we would have to expect a long wait for an appointment but everything worked smoothly from the discussions with the office right through to payment. There was a problem with one chimney which Tony explained very clearly and we now know what we need to do to solve it. One chimney was very straightforward. The work was done efficiently with no mess left. The last chimney we had asked for an inspection, and we were very much part of the process so we felt completely confident in the findings and recommendation. We will definitely be happy to use SweepSmart again in future.

Booking process was no problem, you get a 2 hr slot notification a couple days before & then they let you know when they are on their way. First time we’d had a chimney swept & Adam was really helpful & informative, explaining how it all works. Work was all done without any mess or problems. Would definitely use again & recommend Adam.

Annual service, excellent and efficient with helpful and knowledgeable advice. Will always approach Sweepsmart for future maintenance.

Faith could not have been more helpful when I booked a chimney sweep for my Mum's address. The first appointment sadly had to be cancelled due the snowfall and dangerous road conditions but when I explained this situation of my elderly Mother Faith managed to book in an urgent appointment. Great service, the attendant was very clean and professional. Would highly recommend.