Endorsed by Which?

SweepSmart

5.0

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
573 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great Chimney Sweep
Customer Service
Quality
Value
We’ve used Paul from Sweet Smart for around 5 years now. He is very thorough, totally reliable and completely helpful with any advice. We wouldn’t use anyone else.
Nick in Greater London Posted on 22/10/2022 , work completed 21/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Professional work
Customer Service
Quality
Value
Adam carried out work (flue swept on multi fuel burner). He was excellent, knowledgeable, very proficient, fully equipped with all the gear including dust sheets etc, even left me the soot for my garden (slug repellent!). Unreservedly recommended.
Richard in Hertfordshire Posted on 21/10/2022 , work completed 20/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Always a great service
Customer Service
Quality
Value
This was the second time we have used SweepSmart and I can honestly say they are a brilliant company. The service provided is first class, Adam left the fire place spotless and we had the certificate and supporting photos within minutes of him finishing. I would have no hesitation in recommending SweepSmart to anyone looking for a friendly and professional chimney sweep.
Customer in Hertfordshire Posted on 20/10/2022 , work completed 20/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great service
Customer Service
Quality
Value
Excellent customer service, both when booking the job and while it was being carried out. Highly recommended.
Customer in Greater London Posted on 20/10/2022 , work completed 20/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Clean and professional service.
Customer Service
Quality
Value
Arrived on time as arranged, a clean and professional service from the dust sheets Adam put down first as he came in. Nothing was too much trouble and Adam gave me some handy tips on maintaining my fire. I am more than happy to recommend Adam and the company he works for.
Customer in Hertfordshire Posted on 17/10/2022 , work completed 15/10/2022
The trader replied (on 19/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very Efficient Company - Highly Recommended
Customer Service
Quality
Value
This is the first time I have used SweepSmart and I was extremely impressed - from the initial phone call to book an appointment up until paying the invoice. The lady who took my call was extremely friendly and efficient. I received a couple of reminders by text and email about the appointment and a further text this morning giving me a time of arrival. Although I wasn't present whilst the work was done, my partner couldn't speak more highly of Adam and what a good job he carried out - I don't think the chimney or woodburner has ever been so clean!!!! After Adam had left I had an email enclosing the invoice and certificate (with accompanying photographs). Even paying the invoice was extremely straightforward and easy. I will definitely use SweepSmart again and would highly recommend them.
Customer in Central Bedfordshire Posted on 14/10/2022 , work completed 14/10/2022
The trader replied (on 19/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
I would wholeheartedly recommend SweepSmart
Customer Service
Quality
Value
We received excellent service from the Sweepsmart. Appointment booking was easy, and the on-the-day tracking of their arrival they provide makes things very time efficient. Having recently moved in, we “inherited” a log burner which we wanted to ensure the chimney was in a good condition before using properly. Adam not only did a great job with the inspection and sweep, he took the time to give us an idiot’s guide on how to use the burner and made a few repairs to the some of the log burner parts. He left the house tidy, with the log burner gleaming (and the glass screen spotless). I highly recommend the team, and intend to continue using their services
Customer in Hertfordshire Posted on 13/10/2022 , work completed 12/10/2022
The trader replied (on 19/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Chimney Sweep
Customer Service
Quality
Value
Sweep Smart were excellent from start to finish. The booking was straightforward and although I had to wait because they were so busy, they arrived exactly on time at the specified date, were totally professional, carried out the job in a timely manner, were clean and tidy and fantastic in every way. I will wholeheartedly recommend them to anyone who wants to have a chimney swept or have a wood burner installed. First rate service and absolute value for money.
Customer in Greater London Posted on 12/10/2022 , work completed 09/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very efficient operation
Customer Service
Quality
Value
From the 1st contact to enquire about the cost through to Adam attending has been great. Responses to e mails are prompt and informative. Then booked the day and given a 2 hr window and a reminder and turned up on time. He prepared the site using floor coverings and went to work. We hadn't had the chimney swept for quite a few years and he had to persevere at times but eventually got to see the brush at the top of the chimney. Left it all very clean afterwards so unable to criticise any part of the service. The documents were e mailed through and paid them online later in the day. Happy to recommend them to anyone and would use them again without hesitation.
Customer in Hertfordshire Posted on 12/10/2022 , work completed 11/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Annual chimney sweep
Customer Service
Quality
Value
Prompt efficient service, very competitive rates, 4th year we have used this company, excellent work, left house spotless, courteous and friendly staff. Highly recommended
Customer in Cambridgeshire Posted on 07/10/2022 , work completed 07/10/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.