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The Boiler Engineer Limited

4.9

171 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Domestic and Commercial, Installation, Service and Repair, New, Gas Oil and LPG Boilers

Covering Ashford, Tenterden, Headcorn, Challock, Wye, Folkestone, New Romney and the South East

Landlord - Homeowner Gas Safety Inspections, System Upgrades, Radiators, Pumps, Motorised valves, Thermostats, Programmers and Smart Controls

Your Local, Reliable and Friendly, family based company with over 25 years experience within the domestic and commercial heating industry

As "Your Local Heating Experts" we are happy to help

The Boiler Engineer Ltd are Gas Safe and Oftec Registered

Which Trusted Traders Approved
Kent County Council Trading Standards Checked.
Members of the Chartered Institute of Plumbing and Heating Engineering

Interest Free Finance Available on New Boilers

New Gas, Oil and LPG Boilers with up to 12 years Manufacturers Parts and Labour Guarantee

Manufacturer Approved and Acreddited Installer of Worcester Bosch, Glow-Worm, Baxi, Vaillant, Grant, Ideal, Potterton.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • lpg gas bottle installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
171 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work
Customer Service
Quality
Value
Dillon is a really approachable person who made sure that we understood what needed to be fixed and why. Really personable, felt that we understood what he had done Gave detailed reports of the boiler
Customer in Kent Posted on 12/05/2026 , work completed 12/05/2026
Efficient and timely service
Customer Service
Quality
Value
We had no hot water at the start of a bank holiday weekend. Call made to get urgent appointment to see what was wrong. Part was ordered immediately and delivered promptly. They fitted new electrics . We got the first call after the May Holiday and boiler now running smoothly again. I would recommend as the diagnostic fault finding was accurate part ordered immediately and fitted quickly without any problems
Customer in Kent Posted on 07/05/2026 , work completed 06/05/2026
Reliable service
Customer Service
Quality
Value
Had our boiler serviced. Excellent experience, easy to make and amend appointments. The engineer Cameron explained everything thoroughly and was very professional. We had to have SGN called out which was all arranged and dealt with quickly with minimal disruption. Would highly recommend.
Customer in Kent Posted on 30/04/2026 , work completed 30/04/2026
Professional, friendly and trustworthy
Customer Service
Quality
Value
We have used the Boiler Engineer for a few years now. I can't fault them. Their staff are always so nice to deal with and I always feel reassured by their knowledge. Their pricing is very reasonable too.
Customer in Kent Posted on 30/04/2026 , work completed 28/04/2026
Oil Boiler Engineers with a difference. Really care about the job
Customer Service
Quality
Value
Excellent engineers. Worked hard to discover the problem with my boiler and helped me to contact the manufacturer to get it sorted out. Eventually the problem was identified by the manufacturer and they tasked The Boiler Engineer to fix it on their behalf which they did excellently.
Customer in Kent Posted on 23/04/2026 , work completed 02/04/2026
Friendly trustworthy firm
Customer Service
Quality
Value
This firm have attended to my boiler a couple of times now. First time was a new boiler Second time was a service. Their work is of a very high standard and they always leave the site clean and tidy. Being a woman on your own it’s always nice to feel comfortable and at ease with traders. I’ve spoken to a few different people at this firm now on phone and in person all of whom are extremely friendly. I won’t use any other firm now for my boiler needs.
Customer in Kent Posted on 03/03/2026 , work completed 26/03/2003
Excellent and Fast Service
Customer Service
Quality
Value
We had an issue with our heating and hot water. We called and an engineer came within the hour and was extremely helpful, polite, and knowledgeable and sorted out all of our issues quickly and efficiently. I was extremely impressed and would not hesitate to recommend their services.
Customer in Kent Posted on 16/02/2026 , work completed 27/01/2026
Boiler service
Customer Service
Quality
Value
Came to service the boiler on the 29/01/2026 found a gas leak that required a specific type of seal, ordered the seal, came back the next morning AM, replaced the seal done all the tests, no issues, certified the boiler safe to use, very friendly, efficient, clean and tidy, excellent service would recommend to anyone.
Customer in Kent Posted on 31/01/2026 , work completed 30/01/2026
Highly recommend
Work carried out efficiently and within the specified time. Would highly recommend to anyone Ronnie and Ben worked on replacing my oil Boiler and were polite and professional and tidy
Customer in Kent Posted on 19/01/2026 (Reviewer did not use service)
Boiler Service
Customer Service
Quality
Value
Cameron did a great job. He was extremely polite and a really nice chap. Did a thorough job, including checking the thermostats, smoke and carbon monoxide detectors and the gas hob and meter as well as a full boiler service. I would recommend.
Customer in Kent Posted on 16/01/2026 , work completed 16/01/2026