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Endorsed by Which?
West Norfolk Glass Ltd
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–16:00
- Saturday 08:00–12:00
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Established in 1967 and founding members of the Glass and Glazing Federation, we are a Which? Trusted Trader since 2019 and experts in quality double glazing windows, doors and conservatories.
As a second-generation family firm, we've been helping Norfolk's homeowners to improve their properties for 56 years and our business has developed alongside the evolution of the double-glazing industry.
We now provide a wide range of high-quality glazing products for customers across East Anglia including industry leading products such as Bygone vertical sliding sash windows, secondary glazing for period and listed buildings, contemporary aluminium frames, bi-fold doors and conservatory replacement roof systems.
All of our installations come with a minimum 10-year insurance-backed guarantee and we are proud to be our customers' first choice for replacement glazing.
What we do
Glaziers
- Aluminium Windows
- Double glazing installation
- Double glazed units
- Sash windows
- Timber windows
- UPVC Windows
- Double glazing repair
- Glass boarding up and replacement
- Replacement window services and repairs
- Stained glass
- Triple Glazing
- Window consultants
Double glazing
- Double glazing installation
- Double glazing repairs
- Double glazing suppliers
Doors
- Aluminium doors
- Composite doors
- UPVC doors
- Orangeries
- Bi-fold doors
- French doors
- Front door
- Patio doors
Roofers
- Roofline
- Cladding
- Guttering, fascias and soffits
- Conservatory roof conversions
Building construction contractors
- Porches
- Canopy
Conservatories
- Conservatory Roof replacement
- Conservatory repairs
- conservatory roof conversions
- conservatory roof insulation
- Sun Lounge
Builders
Scaffolds and work platform erectors
Garage door repairs and installation
More Services
- cladding
- lantern lights
- orangeries
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
54 reviews
Recommended
Recommended
by 98% of customers
Sort by
Replacement of some existing windows
Customer Service
Quality
Value
This is the first time we have dealt with West Norfolk Glass and have been from beginning to end. From the salesman to the fitters we have been extremely pleased.
Customer in Norfolk
, work completed
Recommended
Outstanding service and quality materials
Customer Service
Quality
Value
We have previously used West Norfolk Glass to replace windows and external doors in part of our house and on this occasion, it was to replace the final window. On both occasions, it was an outstanding service and the quality of the workmanship and materials used is of a high standard. The communication was good and the fitters arrived on time. Having experienced a minor issue with the door hinges becoming marked after 2 years of use, they were replaced free of charge very soon after contacting the company. A good reliable company and value for money. They have a showroom where you can view the products and they offer good evidence-based advice. We would recommend them to any of our family and friends.
Customer in Norfolk
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I had all eight windows in my house replaced, the representative was polite and knowledgeable and gave me all the information I needed to make an informed choice without any pressure. The fitters arrived on time and were friendly and very efficient, leaving everything clean and tidy, I am extremely happy with my windows and glad I used West Norfolk Glass, I would highly recommend them to anyone.
Customer in Norfolk
, work completed
Recommended
Excellent workmanship
Customer Service
Quality
Value
Seamless from sale to installation. The salesman was extremely knowledgeable, professional and friendly. He had time to help with any query or change of mind. The installers arrived exactly on time; they were very considerate of our property and furniture. Their work is exemplary; nothing was too much trouble. A demonstration was given in respect of the doors and windows before they left.
Kate in Norfolk
, work completed
Recommended
Excellent service from start to finish
Customer Service
Quality
Value
Every member of the team, from reception, sales, and survey, through to fitting and aftercare, has been pleasant, friendly and helpful. We had all our windows and doors replaced and the result is better than we could have hoped for. The good quality units have eliminated the draughts which made the house uncomfortable in bad weather. The fitters were excellent, being polite, informative, tidy, hardworking, and taking pains to be as unobtrusive as possible. There was an unexpected problem getting the largest unit into the back garden, caused by the full water butts in our narrow path. After much head scratching, and some trial and error, the problem was solved to everyone’s satisfaction. A neighbour, who is a retired builder, said “I see you’ve got the good guys in.” He was right.
Customer in Norfolk
, work completed
Recommended
Without a hitch
Customer Service
Quality
Value
My wife and I moved into a new bungalow on 11th August 2021, having previously obtained the approval of the builder to add a conservatory. The groundwork was completed in a week and the conservatory erected in 3 days, exactly on the dates (September 20th to 24th and October 4th to 6th respectively) given at the time of the order (17th June). The whole process from start to finish was very smooth with help and patience throughout bearing in mind two dimensional amendments we requested We would have no hesitation in recommending West Norfolk Glass.
Customer in Norfolk
, work completed
Recommended
Great work
Customer Service
Quality
Value
This is the second time we have used West Norfolk Glass and have found them to be very professional. Everything was completed on time and left very clean and tidy.
Customer in Norfolk
, work completed
Recommended
Good product, good tradesmen installing it
Customer Service
Quality
Value
3rd order I have placed with West Norfolk Glass in 5 years: 4 "Evolution" windows. A great product but only as good as its installation. Some hiccups this time but mainly due to nationwide shortage of materials and the huge increase in demand for home improvements. Installation completed to my total satisfaction and at a very reasonable contract price. No hesitation in recommending this company and would definitely use again.
Robert in Norfolk
, work completed
Recommended
Really pleased with all aspects of the build
Customer Service
Quality
Value
We wanted a small utility room built and a window replaced so chose West Norfolk Glass approved by Which Trusted Trader. We found all the staff very helpful and informative. It required different tradesmen and all were very professional and did a first class job. We were kept well informed by each one throughout and are very pleased with the final outcome.
Michael in Norfolk
, work completed
Recommended
Very Pleased
Customer Service
Quality
Value
I am really pleased with my new French doors into my conservatory. I received very helpful advice on what would fit in best and was most suitable. The fitters were very polite and also very helpful and nothing was too much trouble for them. A great job and thank you to you all.
Customer in Cambridgeshire
, work completed
Recommended