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West Norfolk Glass Ltd

4.9

51 Reviews

Opening Hours
Today - 08:00–12:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–16:00
  • Saturday 08:00–12:00
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established in 1967 and founding members of the Glass and Glazing Federation, we are a Which? Trusted Trader since 2019 and experts in quality double glazing windows, doors and conservatories.

As a second-generation family firm, we've been helping Norfolk's homeowners to improve their properties for 56 years and our business has developed alongside the evolution of the double-glazing industry.

We now provide a wide range of high-quality glazing products for customers across East Anglia including industry leading products such as Bygone vertical sliding sash windows, secondary glazing for period and listed buildings, contemporary aluminium frames, bi-fold doors and conservatory replacement roof systems.

All of our installations come with a minimum 10-year insurance-backed guarantee and we are proud to be our customers' first choice for replacement glazing.

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Double glazed units
    • Sash windows
    • Timber windows
    • UPVC Windows
    • Double glazing repair
    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Stained glass
    • Triple Glazing
    • Window consultants

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • ​Aluminium doors
    • Composite doors
    • UPVC doors
    • Orangeries
    • Bi-fold doors
    • French doors
    • Front door
    • Patio doors

  • Roofers

    • Roofline
    • Cladding
    • Guttering, fascias and soffits
    • Conservatory roof conversions

  • Building construction contractors

    • Porches
    • Canopy

  • Conservatories

    • Conservatory Roof replacement
    • Conservatory repairs
    • conservatory roof conversions
    • conservatory roof insulation
    • Sun Lounge

  • Builders

  • Scaffolds and work platform erectors

  • Garage door repairs and installation

  • More Services

    • cladding
    • lantern lights
    • orangeries

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
51 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 98% of customers
Sort by
Great care taken and tidy work
Customer Service
Quality
Value
I have just had large windows and a french door replaced on my pool room. I have used this company before and cannot recommend them highly enough. The windows look great and were fitted with great care, the fitters were professional, pleasant and left no mess afterwards - a good job done.
Shirley in Norfolk Posted on 18/08/2021 , work completed 30/07/2021
Recommended
Great
As soon as I signed the acceptance of the quote, I was kept informed and I was told when the installation date would be. This happened on the date which was quoted. The installers were polite and followed the instructions I had discussed with the Sale Representative. The installers kept me informed as the work progressed. Although the contract could have been difficult there was no "sharp intakes of breath"; and the work progressed at a tidy and efficient state. Full marks to the company and its employees.
Rae in Norfolk Posted on 12/08/2021 (Reviewer did not use service)
Recommended
Excellent service
Customer Service
Quality
Value
West Norfolk Glass fitted a new front door and a set of French windows -- excellent service from start to finish. Very helpful with advice in choosing the products, turned up right on schedule to do the installation, were friendly and tidy throughout and cleared up perfectly. I'm delighted with the quality of the work, it all looks beautiful. I can't recommend them highly enough!
Customer in Norfolk Posted on 10/08/2021 , work completed 27/07/2021
Recommended
Having a new front door fitted
Customer Service
Quality
Value
Having a quality front door fitted was always going to be worrying, however, the guys from West Norfolk Glass arrived and got on with the task in hand. They explained what they were doing and proceeded with the installation. The finished product was installed professionally and tidied up as they went. They then explained how the locking mechanism worked and after a demo, I tried this myself and although complicated I was confident with this operation. I am very impressed with the finished product and would not hesitate to use Norfolk Glass again.
Customer in Norfolk Posted on 21/07/2021 , work completed 16/07/2021
Recommended
Bay window and front door
Customer Service
Quality
Value
Could not fault the service. Fitters very polite and cleaned up after themselves. Carefully removed existing windows and door so no need to redecorate.
Customer in Norfolk Posted on 05/07/2021 , work completed 02/07/2021
Recommended
Replacement conservatory and windows.
Customer Service
Quality
Value
All the representatives and fitters in the company were excellent. They were efficient, thoughtful, hardworking and extremely helpful. They were reliable, friendly and trustworthy. The result of the work was outstanding, and has transformed our house. I would recommend this company without hesitation.
David & Sandra in Norfolk Posted on 30/06/2021 , work completed 27/04/2021
Recommended
Perfect
Customer Service
Quality
Value
We had our whole bungalow done with soffits, drainpipes, windows and 2 doors. This was all done in 5 days. The fitters, Richard and Ryan were excellent, they worked so hard in very hot weather and torrential rain and did an absolutely amazing job. Thank you both. They are a credit to the company and I have no hesitation in recommending West Norfolk Glass. Thank you all so much.
Customer in Norfolk Posted on 21/06/2021 , work completed 18/06/2021
Recommended
More than happy
Customer Service
Quality
Value
Needed a new side door on garage and we had a back door fitted by West Norfolk Glass which we were pleased with so contacted them again. They didn't let us down and did another excellent job. The fitters were very pleasant. We are so impressed with the company that later in the year they will be coming to change the windows and roof on our conservatory. I can't recommend them highly enough.
Dawn in Norfolk Posted on 10/05/2021 , work completed 10/05/2021
Recommended
Conservatory roof; front door and garage door
Customer Service
Quality
Value
Very pleased with the quality of completed work; trustworthy and helpful team. Would recommend and will certainly be calling on WNG again.
Customer in Leicestershire Posted on 07/05/2021 , work completed 01/04/2021
Recommended
Conservatory
Customer Service
Quality
Value
From start to finish excellent service. All concerned we’re polite and very helpful. Very impressed with the finished product. Would recommend West Norfolk glass without hesitation. Big thanks to all who made our project possible.
Kevin in Norfolk Posted on 26/03/2021 , work completed 25/03/2021
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.