Endorsed by Which?

West Norfolk Glass Ltd

4.9

53 Reviews

Opening Hours
Today - 08:00–12:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–16:00
  • Saturday 08:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established in 1967 and founding members of the Glass and Glazing Federation, we are a Which? Trusted Trader since 2019 and experts in quality double glazing windows, doors and conservatories.

As a second-generation family firm, we've been helping Norfolk's homeowners to improve their properties for 56 years and our business has developed alongside the evolution of the double-glazing industry.

We now provide a wide range of high-quality glazing products for customers across East Anglia including industry leading products such as Bygone vertical sliding sash windows, secondary glazing for period and listed buildings, contemporary aluminium frames, bi-fold doors and conservatory replacement roof systems.

All of our installations come with a minimum 10-year insurance-backed guarantee and we are proud to be our customers' first choice for replacement glazing.

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Double glazed units
    • Sash windows
    • Timber windows
    • UPVC Windows
    • Double glazing repair
    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Stained glass
    • Triple Glazing
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • ​Aluminium doors
    • Composite doors
    • UPVC doors
    • Orangeries
    • Bi-fold doors
    • French doors
    • Front door
    • Patio doors
  • Roofers

    • Roofline
    • Cladding
    • Guttering, fascias and soffits
    • Conservatory roof conversions
  • Building construction contractors

    • Porches
    • Canopy
  • Conservatories

    • Conservatory Roof replacement
    • Conservatory repairs
    • conservatory roof conversions
    • conservatory roof insulation
    • Sun Lounge
  • Builders

  • Scaffolds and work platform erectors

  • Garage door repairs and installation

  • More Services

    • cladding
    • lantern lights
    • orangeries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
53 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
New Front Door beautifully intalled
Customer Service
Quality
Value
West Norfolk Glass Ltd has a most useful door design tool on its website so we were able to create the appearance of the door of our choice without any fuss or time constraint. When the salesman arrived he was very helpful and confirmed the design and materials chosen were suitable for our installation after explaining the pros and cons of what was available. He calculated the final price and left a detailed copy of the order. This was followed a few days later by a brief visit from a surveyor who confirmed all the measurements. A date for the installation was set but this had to be postponed due to Covid-19 restrictions. As soon as the restrictions were lifted and work resumed a new date was agreed. A polite team of two fitters arrived on time and very efficiently removed the old door and frame allowing me to retrieve the brass furniture. As the new door was being completed we compared the old doorknob with the new one and decided to fit the reclaimed and polished one. This change was accepted and managed without any fuss, the new knob being returned with the fitters. All together a very efficient, good quality service that could not be faulted at any stage.
Peter - Customer in Norfolk Posted on 10/07/2020 , work completed 22/06/2020
No fuss/ no mess
Customer Service
Quality
Value
Excellent service tradesmen carried out works with very little fuss and no mess. Excellent quality products.
Customer in Norfolk Posted on 28/02/2020 , work completed 16/12/2019
Very efficient.
Customer Service
Quality
Value
The estimate for the work was done in a very efficient manor, nothing was ever a problem. The work team arrived early and were very helpful and polite. The work was carried very quickly and left the place spotless. Yes, I would recommend the company to anyone.
Customer in Norfolk Posted on 16/01/2020 , work completed 14/01/2020
Installation of door and window
Customer Service
Quality
Value
Contact with this firm was easy and they were extremely helpful in helping us decide on the products to be used. Communication was quick and informative and kept us fully advised during the whole process. The team who carried out the work were polite, helpful and kept us advised of their progress whilst on site. The site was kept tidy and was cleaned on their leaving. Thoroughly recommend anyone to use this firm.
Customer in Norfolk Posted on 25/12/2019 , work completed 20/12/2019