Endorsed by Which?

BeeXpress Plumbing And Heating

4.9

163 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Renewable energy

    • Air source heat pumps
  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
163 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
1 year guarantee honoured
Customer Service
Quality
Value
Ben had repaired out old boiler when it broke down in July 2020. This had involved replacing the pump. It stopped working again ten months later and Ben again found the pump to be the problem. I was told the pump was under 12 month guarantee by the supplier, but expected to have to pay the labour for investigation and replacement. I was therefore pleasantly surprised to be told that the labour would also be free under their own guarantee and so I had nothing to pay. [Although I was told they had changed their policy this year they honoured the terms at the time the initial job was done without any prompt from me.]
Gordon in Greater London Posted on 17/05/2021 , work completed 06/05/2021
The trader replied (on 29/10/2021)
Thank you Gordon for this review. When materials fail within their guarantee we always try and arrange for that to replaced with no charge. Its not an easy task sometimes. I'm glad we were able to get your heating working again.
Excellent and Professional.
Customer Service
Quality
Value
BeeXpress replaced plastic piping in my kitchen, which was done in an excellent and professional way. Very reliable.
Customer in Greater London Posted on 13/04/2021 , work completed 08/04/2021
The trader replied (on 29/10/2021)
Thank you for this
This is a very experienced plumber.
Customer Service
Quality
Value
He was very precise, coming at the time arranged. He changed my boiler programmer, flushing problems on one toilet as well as other jobs. I will be pleased to have Ben to do plumbing jobs for me again when needed. I also want to say, that Judith, the secretary I spoke to, was extremely kind and helpful. This was the first time I used Ben. and it will not be the last.
Customer in Greater London Posted on 04/03/2021 , work completed 04/11/2020
The trader replied (on 29/10/2021)
Than you for your kind review. Judith is the powerhouse of BeeXpress and we wouldn't be able top offer the service we do without her.
Good efficient work
Customer Service
Quality
Value
Chris arrived on time, he was pleasant and carried out the work efficiently and well. We had saved up several small jobs: he replaced 3 old stopcocks, a tap, some piping and tap heads and we were pleased with the results.
Customer in Greater London Posted on 03/03/2021 , work completed 02/03/2021
The trader replied (on 29/10/2021)
Thank you for taking the time to write the review. Weve forwarded on your review to Chris and you've made his day!
Replacement of toilet syphon.
Customer Service
Quality
Value
The work was carried out at the time arranged. It was accomplished very competently and speedily.
Customer in Greater London Posted on 12/02/2021 , work completed 11/02/2021
The trader replied (on 16/02/2021)
Thank you for this review. We try hard to give the best service and are really happy when we get reviews such as this.
Our go to gas heating engineer/plumber
Customer Service
Quality
Value
Ben is our go to gas heating engineer and plumber. He is thorough, patient and pleasant and his admin team is extremely efficient. He's also a very good plumber/gas heating engineer and knows his stuff. I'd trust him to fix any problem, recommended.
Customer in Greater London Posted on 04/01/2021 , work completed 04/01/2021
The trader replied (on 29/10/2021)
Thank you for this review. And also for being such a loyal customer !!
Fantastic helpful professional
Customer Service
Quality
Value
On two occasions Ben provided expert advice to plumbing issues. He provided great recommendations on boilers, heating, bathroom and other pipework throughout our house. He's 100% honest and came out late at night on request. Highly recommend.
Customer in Greater London Posted on 07/11/2020 , work completed 05/11/2020
The trader replied (on 10/11/2020)
Thank you for this kind review.
Excellent Service
Customer Service
Quality
Value
I have known Ben, the main Engineer of BeeXpress for the past four years since he installed my boiler. The company delivers excellent, professional and faultless services. The company comes highly recommended by me.
Customer in Greater London Posted on 18/10/2020 , work completed 18/10/2020
The trader replied (on 10/11/2020)
Thank you for your kind review. We always try to offer our best service.
Most highly recommended again
Customer Service
Quality
Value
Have had Ben and his company not only to do the yearly service on my boiler but he fixed my sons Combi which had a lot of faults. Ben is not only extremely professional but as important if not even more so is honest and tells you what is worth doing and what is not. If you have any sort of plumbing or heating problem give him a call you won’t be disappointed
Customer in Greater London Posted on 31/07/2020 , work completed 27/07/2020
The trader replied (on 10/11/2020)
Thank you for the great review. It's always nice to hear when a customer believes that I am honest. It is definitley something I strive for.
An excellent service
Customer Service
Quality
Value
BeeXpress installed our new boiler a few years ago and have subsequently replaced some old radiators and carried out repairs and a service. We contacted them on 26th May about a problem. They sent an engineer the next day who carried out a temporary repair and replaced an item. He returned a few days later to complete the work. We have always found this company to be courteous, very efficient and, knowledgeable. Given the fact that this repair was carried out during the coronavirus lock-down, the engineer took all recommended precautions at all times. We were highly satisfied.
Customer in Greater London Posted on 03/06/2020 , work completed 01/06/2020