Endorsed by Which?

Bumblebee Plumbing & Heating Ltd

5.0

395 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen I am the owner and founder of Bumblebee plumbing and heating. We have been going since 2015 and we are going from strength to strength. We now have 7 vans on the road and a full-time office. We recently won "BOILER AND HEATING CONTRACTORS INSTALLERS 2019" in the energy efficiency awards after winning it in 2018 also, showing that all our hard work and commitment is paying off.

We have a commitment to high level service and always strive for the perfect job. Our engineers are highly trained and experienced meaning that our customers get the best guys on the job every time.

At Bumblebee we are strong believers in "paying today to secure tomorrow". For instance, we have heavily invested in "our system" which sends SMS when the engineers on his way.

We aim to be:

On time.
Neat and tidy. (both in appearance and in your property)
Reasonably priced.
Honest.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
395 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Service first one
I was very happy with bumblebee it was my first time service on my boiler .They explained everything that they done and were very pleasant and I would recommend bumblebee .
Customer in Warrington Posted on 27/10/2023 (Reviewer did not use service)
The trader replied (on 31/10/2023)
Delightful ,thank you for leaving a lovely review, we appreciate your custom.
Installed new combi boiler system with Hive controls
Customer Service
Quality
Value
From first quote to aftercare, we could not be more impressed with how Bumblebee looked after us. Ross patiently answered all our queries and ran through all our multiple options before we agreed what we would like installing. Peter, Andy and Jack arrived as planned and were helpful, friendly, professional and conscientious throughout the two days they worked. They looked after our house and regularly cleaned and hoovered as they worked. Everything was completed as planned and to a high standard. We received a follow up call a few days later and I explained I had a few queries on how to best operate the Hive. Steve visited the following day, answered all my questions and added a few more tips. Bumblebee will be our first call if we need any further work doing.
Customer in Warrington Posted on 25/10/2023 , work completed 17/10/2023
The trader replied (on 27/10/2023)
Thanks for your brilliant review, we think you will love having Hive installed along with your new boiler. Alos, very pleasing to know our engineers looked after your home, just hope their wives/girlfriends don't find out they are trained to clean and hoover as well! ;-)
Extremely Pleased
Customer Service
Quality
Value
Had my boiler fitted today by Peter he's done an excellent job,very professional and informative.From start to finish bumblebee have been excellent.Boiler ordered and fitted within 4 days ,how's that for service. Thank you
Customer in Warrington Posted on 24/10/2023 , work completed 24/10/2023
The trader replied (on 26/10/2023)
Thank you for your brilliant review and so glad you are happy with our service. Good to know your home will be all toasty and warm for the winter months.
Boiler installation
Customer Service
Quality
Value
The owner of Bumblebee , Ross Coen and his engineers are knowledgeable and experienced and it is easy to see how this company has been recognised as a Which Trusted Trader. When giving my wife and I a quote the advice Ross gave was helpful and clear and we soon understood why friends of ours who had had new boilers fitted by Bumblebee in the past year had recommended them so highly. Their engineer who fitted our boiler was very professional and courteous as was one of his colleagues. Bumblebee is excellent and highly recommended.
Customer in Warrington Posted on 12/10/2023 , work completed 05/10/2023
The trader replied (on 18/10/2023)
Ah so nice to read and we love knowing our existing customers pass on their recommendations about us. Don't forget to consider taking out our Reduced Busy Bee Service plan, for being a loyal customer!
New Boiler
Customer Service
Quality
Value
excellent service from start to finish called them up and had a quick chat and they sent someone round he was fantastic and explained our options booked to install about 10 days later and they turned up on time and was done in about 5 hours really nice chap who did the work and only left when we were happy cleaned up as well and you wouldnt have know he had been really pleased we had been recommended Bumblebee from a few people and they did not disappoint
Customer in Warrington Posted on 12/10/2023 , work completed 10/10/2023
The trader replied (on 18/10/2023)
We are absolutely buzzing to hear you have a brand-new boiler and are equally buzzing with our services, thank you!
Annual check
Customer Service
Quality
Value
Great service. Always friendly and cheerful. System checked over and ready for winter turn on. Thank you
Customer in Cheshire West and Chester Posted on 11/10/2023 , work completed 11/10/2023
The trader replied (on 18/10/2023)
Can you believe we are on the brink of the cold seasons approaching!! Glad your boiler is ready for the colder months.
Fast response, great work, outstanding service
Customer Service
Quality
Value
Heating stopped working though hot water OK. Had service contract: phoned Friday (lovely lady on the phone, too!) and got an appointment for Monday morning. Sent text and arrived promptly. Fault diagnosed and fixed within 30 minutes - new motorised valve. Clean, extremely pleasant and utterly competent. Perfect.
Customer in Borough of Halton Posted on 09/10/2023 , work completed 09/10/2023
The trader replied (on 18/10/2023)
Superb thank you for taking the time to leave your review, also great that our office staff are recognised for being helpful too. Good to know we got you up and running promptly.
Heating Upgrade
Customer Service
Quality
Value
We have a regular maintenance contract with Bumblebee who have been excellent. We needed an upgrade to our central heating system and they recommended a couple of larger radiators. These were installed at the agreed budget price on schedule. The staff were very knowledgeable and pleasant. You can use this company with confidence.
Customer in Warrington Posted on 01/10/2023 , work completed 06/09/2023
The trader replied (on 06/10/2023)
Thank you for your valued custom and we are very happy to of helped with your additional work.
Boiler Service Contract
Contacted Bumblebee to set up a service contract for our boiler. Within 24hrs they had planned a service visit. The engineer made the service visit and everything was carried out as per their communication. Very reliable and unlike our previous company, no chasing to see where the engineer was and rescheduling appointments. Superb service from stat to finish. Engineer was very pleasant and organised. Highly recommend.
Customer in Warrington Posted on 21/09/2023 (Reviewer did not use service)
The trader replied (on 22/09/2023)
Welcome on board! We take pride in our system and how it lets our valued customers know when our engineers are on route. See you in 12 months, unless of course you need us before.
Brilliant service
Customer Service
Quality
Value
Rang Bumblebee on Monday morning as a cold water expansion tank burst, they came out the same afternoon, quoted for the work and came the following afternoon to fit the new tank, I was expecting around a week before I could have water again. That is what I call an excellent service and the price was very reasonable. Thank you for fantastic service !
Customer in Warrington Posted on 19/09/2023 , work completed 19/09/2023
The trader replied (on 22/09/2023)
We are happy to have helped you and value your custom.