Endorsed by Which?

SweepSmart

5.0

737 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
737 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Really great service, again
Customer Service
Quality
Value
Second or third time of using the company - and a great, friendl (but) professional service beginning to end - from the back-end team to the actual sweep service itself. No complaints
Customer in Greater London Posted on 15/06/2026 , work completed 29/05/2026
The trader replied (on 08/08/2026)
Thank you for coming back to SweepSmart. We’re really pleased that both the office side and the visit itself continue to meet expectations. We appreciate the continued support.
Great Service
Customer Service
Quality
Value
I have been using Sweep Smart since my chimney sweep of decades of service retired. I didn’t think I would find another company that I liked so much, but I have. Office staff are always friendly and helpful, appointments can be made at a time to suit my working hours, sweep always keeps me updated with arrival times and unfailingly does a great job. I would recommend this company without hesitation.
Customer in Greater London Posted on 15/06/2026 , work completed 15/06/2026
The trader replied (on 08/08/2026)
What a lovely review, thank you. Being compared so favourably with a chimney sweep you trusted for decades is a huge compliment! We’re very pleased to have become your new regular chimney company.
Chimney swept, great work
Customer Service
Quality
Value
Mason arrived right on time, completed the work to their consistently high standards and left everything clean and tidy.
Customer in Greater London Posted on 15/06/2026 , work completed 15/06/2026
The trader replied (on 08/08/2026)
Thank you for the review and for continuing to trust us with your chimney. We’ll pass the feedback on to Mason — clean, tidy and on time is exactly what we like to hear.
Solid no nonsense service
Customer Service
Quality
Value
Quick to book, came out fast and got straight to it. Clean, efficient, and left me with a thorough inspection report. Mason was great, no messing around, no mess left behind, and done a good job. Exactly the kind of tradesperson you want to find. Will definitely be using again.
Customer in Greater London Posted on 11/06/2026 , work completed 10/06/2026
The trader replied (on 08/08/2026)
We quite like “no messing around, no mess left behind” as a description of the service! Thank you for the brilliant feedback. We’re glad Mason looked after you and that you found the inspection report useful.
Good work and very fast.
Customer Service
Quality
Value
Mason was helpful and charming. The house was spotless after he left. He took care to check the chimney from the roof as well as from the downstairs fireplace. I would recommend Sweepsmart.
Customer in Greater London Posted on 11/06/2026 , work completed 10/06/2026
The trader replied (on 08/08/2026)
Thank you for your recommendation. Mason will be pleased to hear your comments. Checking the chimney externally where appropriate gives us another useful piece of the picture, so we’re glad you appreciated the thorough approach.
Excellent Service
Customer Service
Quality
Value
I have used this company for a number of years and have always found their service 5*. Today Mason cleaned /swept the chimney - arrived on time was a most polite young man and finished the work in a timely manner. I have no problem in recommending SweepSmart.
Customer in Central Bedfordshire Posted on 11/06/2026 , work completed 11/06/2026
The trader replied (on 08/08/2026)
Thank you for sticking with SweepSmart over the years and for the 5-star recommendation. We’ll make sure Mason knows you were pleased with his visit.
Brilliant Service
Customer Service
Quality
Value
I have used SweepSmart for several years. They are easy to book, reliable and always on time. Their work is super professional with no mess. I can highly recommend them Maralyn
Customer in Greater London Posted on 10/06/2026 , work completed 10/06/2026
The trader replied (on 08/08/2026)
Thank you, Maralyn. It’s always especially nice to hear from customers who have been using us for several years. We really appreciate your continued support and recommendation.
Pigeon stuck in chimney
Customer Service
Quality
Value
First time using Sweep smart and having our chimneys swept. We had a pigeon stuck in our chimney, called Sweepsmart in order not to cause further anxiety for the bird, they arranged for someone to come at 7am the following morning. Mason came promptly, located and retrieved the bird within 30min. No injury to bird who was able to fly away. Mason diagnosed where the bird may have come in, provided solutions and swept the chimneys. He was polite and courteous, left our property clean, tested the fireplaces and gave clear reports of before and after the sweep. Very happy with service, will definitely use again.
Customer in Hertfordshire Posted on 06/06/2026 , work completed 04/06/2026
The trader replied (on 08/08/2026)
We’re very glad this one had a happy ending — particularly for the pigeon! Thank you for calling us and for such a lovely review of Mason’s work. Hopefully the recommendations will help prevent any more unexpected visitors down the chimney.
Fab customer service from start to finish.
Can't fault these guys. They responded straight away to my enquiry, phoned to say when they were coming and were courteous, tidy and friendly during the sweep. Highly recommended ⭐️
Customer in Hertfordshire Posted on 05/06/2026 (Reviewer did not use service)
The trader replied (on 08/08/2026)
Thank you for the fantastic feedback and recommendation. Good communication and leaving the property exactly as we found it are really important to us, so it’s great to know we delivered on both.
Great service
Customer Service
Quality
Value
I have used this company for several years. The service is excellent, from booking to sweeping. I am always surprised how clean chimney sweeping is! Today Mason and James did a great job, they were friendly, respectful of being in someone's house and absolutely efficient. I highly recommend this company.
Customer in Greater London Posted on 02/06/2026 , work completed 02/06/2026
The trader replied (on 08/08/2026)
Thanks for continuing to use SweepSmart. We’ll pass your comments on to Mason and James — being respectful in somebody’s home is every bit as important as doing the technical side of the job properly. We really appreciate the recommendation.