SweepSmart

The service was fantastic from start to finish. The communication was responded to promptly, the guys came in time and gave notice on their way. They were friendly, efficient and knowledgeable. Even payment was easy and straightforward with a dedicated link. Totally recommend, 10/10

They attended promptly, were respectful of furnishings, etc, did a thorough clean of flue (which was Poujoulat Therminox T1 and Zi flexible) and had a look at chimney stack and cowl. All cleaned, and tested with smoke, flue was warmed prior to test. The flu drew well, as evidenced by opening and closing of door. However, they identified a problem with the air vent - it did not affect the draw at all, smoke just filled the chamber whether 'open' or 'closed'. They checked that the plate was sliding underneath (with mirror) when the air vent was operated, which seemed to be working but in terms of clearing smoke it was not working. I have now contacted the manufacturer as it is a new stove and hopefully this will be fixed. Very pleased with the service and the ability to diagnose what was not working.

Arrived earlier than expected (no problem) swept the whole fireplace speedily and efficiently with no mess and also changed the rope on log burner. Excellent communication throughout and a good price for the work, would definitely recommend.

No fuss, no nonsense. Good price and an excellent chimney clean and survey. They knew what they were doing and gave clear, concise advice. I would definitely use them again

I have no hesitation in recommending Sweep Smart chimney cleaners. Really pleased with the service! Great communication from the start, clear pricing with no surprises, and they turned up exactly when they said they would. The chimney was cleaned quickly and carefully, and everything was left spotless afterwards — you wouldn’t even know they’d been! Such a professional and friendly service. I can’t recommend them highly enough and will definitely be using them again. ⭐⭐⭐⭐⭐

Mason and his colleague were professional and friendly, carried out the work quickly and were happy to answer all our questions. Left the place spotless. Sent over a clear report straight away.

Fast, friendly, respectful of property, and answered all questions. Received all relevant paperwork via email same day. Great service.

No need to use anyone else. Sweepstake are very good. Punctual, very clean and very pleasant young man.

Friendly team, respectful of property and did a great job. Left the place clean and tidy and answered all of my questions.

Brilliant company that makes having your chimney swept a pleasure. Fault less customer service from making the appointment, job being done and receipt and certificate sent through.