Endorsed by Which?

SweepSmart

5.0

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
573 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great Professional and Friendly Service
Customer Service
Quality
Value
Have used SweepSmart for quite a few years now and would not change to anyone else. Adam has attended nearly all of them and is exceptionally professional and knowledgeable. I always learn something new about operating my stove to get the best from it. Attention to detail is second to none and you are left confident that the stove is safe and efficient for another year. Many thanks.
Customer in Central Bedfordshire Posted on 23/09/2024 , work completed 23/09/2024
Very Efficient - Highly Recommend
Customer Service
Quality
Value
Really impressed with whole service from start to finish. Certificate sent over instantly once completed. Would high recommend and will use again in future.
Customer in Hertfordshire Posted on 17/09/2024 , work completed 17/09/2024
Excellent Service
Customer Service
Quality
Value
Previous sweeps have complained about the creosote in our chimney and so we approached SweepSmart for Creaway treatment. Their sweeping was so good that no Creaway treatment was necessary, saving me money.
Customer in Hertfordshire Posted on 16/09/2024 , work completed 13/09/2024
Excellent Profession Service
Customer Service
Quality
Value
From initial enquiry through to boking, it was easy and I was kept up to date with everything. When they arrived they were profession and explained everything that they were doing. I would highly recommend them.
Customer in Hertfordshire Posted on 16/09/2024 , work completed 04/09/2024
Great service - very impressed
Customer Service
Quality
Value
Very glad I chose sweepsmart for my chimney. The office team were quick to respond and get me booked in. I received regular reminders about my appointment. Paul was punctual -and very skilled - he knew the issue before he stepped foot in my home. He dealt with the issue professionally and explained I didn’t need a full inspection so the work ended up being less than originally quoted which was an added bonus. He was very tidy and helpful. Couldn’t be happier. Thank you
Customer in Central Bedfordshire Posted on 13/09/2024 , work completed 05/09/2024
Quick, clean, professional
Customer Service
Quality
Value
First time using this company and it was an easy, pleasant experience. Booked via WhatsApp, certificate by email, payment via BACS or ApplePay. For someone who prefers things online, this is great but I also know they do things the “old fashioned way” too. Paul arrived on time (and could be tracked), got on with the work without fuss whilst I worked from home, and left without a trace - clean and tidy. Perfect.
Customer in Hertfordshire Posted on 12/09/2024 , work completed 11/09/2024
Totally Professional, Highly Knowledgeable, Efficient and Friendly
Customer Service
Quality
Value
We appreciate the reminder email to book our annual chimney sweep. Booking was straightforward, helped by the very pleasant operator who organised a visit which suited us. Paul arrived at the beginning of the time slot and rolled out his red carpet, literally, to protect our flooring. We then left Paul to his work…..clean, efficient and thorough. Before leaving, Paul answered some queries I had about occasionally smelling soot in the room on a summer’s morning. He did so in an informed way and offered a sensible solution. He also arranged that he would replace a cracked firebrick on his next visit. Exceptional service…..followed up immediately with an email providing a certificate for use with household insurers.
Customer in Hertfordshire Posted on 05/09/2024 , work completed 04/09/2024
Great service
Customer Service
Quality
Value
The two gentlemen turned up after a text to let me know when they would arrive . Did a great clean job sorted out mistakes made by a previous cleaning and gave good advice . Well worth the money
Customer in Hertfordshire Posted on 04/09/2024 , work completed 04/09/2024
Great job, simple booking, friendly service and very knowledgeable and fair price
Customer Service
Quality
Value
Highly recommend this company. It was easy to book, they came on time, the job was done well - they are very thorough and knowledgeable and not to mention helpful. Also appreciated how clean and tidy they were. Thanks! Paolo
Customer in Hertfordshire Posted on 02/09/2024 , work completed 02/09/2024
Excellent
Customer Service
Quality
Value
What a fantastic service, way beyond our expectations. Communication was excellent, emails and texts. Cleaned our chimney, four storey building, and then provided a detailed report with photos and comments. Highly recommended. We thought the price was very reasonable and would have happily paid more.
Customer in Hertfordshire Posted on 28/08/2024 , work completed 28/08/2024