Endorsed by Which?

SweepSmart

5.0

742 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
742 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good Job.
Customer Service
Quality
Value
Mason carried out the service/sweep of the chimney. He arrived within the allocated time slot, friendly and polite and carried out the job with no fuss. He was respectful of the carpet by removing his outdoor shoes. Mason informed us of the condition of the burner and provided the certificate. the booking service is simple and efficient, and at a good price.
Customer in Hertfordshire Posted on 30/06/2026 , work completed 30/06/2026
The trader replied (on 08/08/2026)
Thank you for the feedback. It’s great to hear Mason looked after both you and your home and that you found the booking process simple too. We really appreciate your custom.
Clean and Efficient chimney sweep and inspecton
Customer Service
Quality
Value
Second year using the service to clean and inspect the wood burner/chimney. Chose the company because listed on HETAS website. Easy to book. Mason was very pleasant, clean, tidy and efficient. Report provided.
Customer in Hertfordshire Posted on 25/06/2026 , work completed 17/06/2026
The trader replied (on 08/08/2026)
Thanks for coming back to us for a second year. We’re pleased Mason did a great job and that you found the report useful. Hopefully we’ll be looking after the chimney for many more years to come.
Efficient and v pleasant company
Sweepsmart installed our stove a few years ago and have swept out chimney since. No complaints at all and would happily recommend. V efficient, friendly and reasonably priced.
Customer in Greater London Posted on 23/06/2026 (Reviewer did not use service)
The trader replied (on 08/08/2026)
It means a lot that you’ve continued to use us since we installed the stove. Thank you for your loyalty over the years and for recommending us — we really appreciate it.
Friendly and excellent service.
Customer Service
Quality
Value
I have been using sweep smart for a good few years now, to maintain my chimney. They are easy to book in and schedule a convenient time. Keil is friendly and happy to answer any questions, and the work is carried out to a high standard, pictures taken, sweep and smoke test, the fireplace and surrounds left clean after the job. The report supplied goes through the before and after pictures, what has been collected during the sweep and any further advice. Overall great friendly service, easy to organise a visit, highly recommended!
Customer in Greater London Posted on 19/06/2026 , work completed 03/06/2026
The trader replied (on 08/08/2026)
Thank you for such a detailed review. We put a lot of effort into making our reports useful rather than simply issuing a certificate, so it’s particularly nice to hear that you value the photographs and advice. We’ll make sure Keil sees your comments.
Friendly and efficient
Customer Service
Quality
Value
Great experience again with SweepSmart - useful reminder to get the chimney swept and a really good messaging platform. Quick and easy to book, really good communication and totally reliable. Keil was really friendly, came exactly when he said he was, clean, efficient, very happy to have him in our home. We will book again next year.
Customer in Greater London Posted on 16/06/2026 , work completed 15/06/2026
The trader replied (on 08/08/2026)
Thanks for using us again. It’s great to hear that the reminders, booking system and arrival updates are all making the process easier. We’ll pass your lovely comments on to Keil and look forward to seeing you next year.
Really great service, again
Customer Service
Quality
Value
Second or third time of using the company - and a great, friendl (but) professional service beginning to end - from the back-end team to the actual sweep service itself. No complaints
Customer in Greater London Posted on 15/06/2026 , work completed 29/05/2026
The trader replied (on 08/08/2026)
Thank you for coming back to SweepSmart. We’re really pleased that both the office side and the visit itself continue to meet expectations. We appreciate the continued support.
Great Service
Customer Service
Quality
Value
I have been using Sweep Smart since my chimney sweep of decades of service retired. I didn’t think I would find another company that I liked so much, but I have. Office staff are always friendly and helpful, appointments can be made at a time to suit my working hours, sweep always keeps me updated with arrival times and unfailingly does a great job. I would recommend this company without hesitation.
Customer in Greater London Posted on 15/06/2026 , work completed 15/06/2026
The trader replied (on 08/08/2026)
What a lovely review, thank you. Being compared so favourably with a chimney sweep you trusted for decades is a huge compliment! We’re very pleased to have become your new regular chimney company.
Chimney swept, great work
Customer Service
Quality
Value
Mason arrived right on time, completed the work to their consistently high standards and left everything clean and tidy.
Customer in Greater London Posted on 15/06/2026 , work completed 15/06/2026
The trader replied (on 08/08/2026)
Thank you for the review and for continuing to trust us with your chimney. We’ll pass the feedback on to Mason — clean, tidy and on time is exactly what we like to hear.
Solid no nonsense service
Customer Service
Quality
Value
Quick to book, came out fast and got straight to it. Clean, efficient, and left me with a thorough inspection report. Mason was great, no messing around, no mess left behind, and done a good job. Exactly the kind of tradesperson you want to find. Will definitely be using again.
Customer in Greater London Posted on 11/06/2026 , work completed 10/06/2026
The trader replied (on 08/08/2026)
We quite like “no messing around, no mess left behind” as a description of the service! Thank you for the brilliant feedback. We’re glad Mason looked after you and that you found the inspection report useful.
Good work and very fast.
Customer Service
Quality
Value
Mason was helpful and charming. The house was spotless after he left. He took care to check the chimney from the roof as well as from the downstairs fireplace. I would recommend Sweepsmart.
Customer in Greater London Posted on 11/06/2026 , work completed 10/06/2026
The trader replied (on 08/08/2026)
Thank you for your recommendation. Mason will be pleased to hear your comments. Checking the chimney externally where appropriate gives us another useful piece of the picture, so we’re glad you appreciated the thorough approach.