Endorsed by Which?

SweepSmart

5.0

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
573 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Chimney sweep on a solid fuel stove
Customer Service
Quality
Value
Booking the work was dealt with most efficiently. Adam was punctual (having advised that he was on his way); he was friendly and courteous and his communication was superb - he explained things I should have known years ago - and he fully briefed me on what he was doing and about additional work that will make the appliance more efficient. He also gave helpful advice about documentation needed for legal and insurance compliance. All together an excellent service.
Customer in Hertfordshire Posted on 18/12/2023 , work completed 18/12/2023
The trader replied (on 20/12/2023)
Thank you so much for the fantastic review. We really appreciate it and are so happy we were impressed.
Very professional
Customer Service
Quality
Value
What a wonderful job they have done made are old looking wood burning stove look and work like it was brand new Very professional and clean working considering the nature of there job highly recommend for all the work they have done so far again many thanks for the work
Customer in Greater London Posted on 16/12/2023 , work completed 16/12/2023
The trader replied (on 19/12/2023)
Thank you for the glowing 5-star review! We're thrilled to have provided top-notch chimney sweeping service. Your satisfaction is our priority, and we look forward to serving you again in the future!
Excellent professional service. Highly recommended
Excellent professional service. Excellent communication throughout and highly recommend. We will use them again for sure
Customer in Greater London Posted on 06/12/2023 (Reviewer did not use service)
The trader replied (on 19/12/2023)
Wow, what a fantastic review! We're delighted to hear that you're happy with our chimney sweeping service. Thank you for choosing us, and we're here whenever you need us for your chimney maintenance!
Log burner chimney sweep
Customer Service
Quality
Value
Very efficient service with excellent communication before the job and on the day. The job itself was completed well within the agreed timeframe and left no mess.
Customer in Central Bedfordshire Posted on 05/12/2023 , work completed 05/12/2023
The trader replied (on 19/12/2023)
We're thrilled to receive your 5-star review! Thank you for trusting us with your chimney sweeping needs. Your kind words mean a lot, and we're dedicated to maintaining this high standard for all our customers.
Excellent, thorough work
Customer Service
Quality
Value
Using SweepSmart was a great experience. I was regularly updated with the precise timing of the appointment and Tony, from SweepSmart, proved to be conscientious, instructive and efficient. In particular, Tony also provided a comprehensive written report detailing my chimney’s condition on the same day of his visit. This service is of great use. Would strongly recommend SweepSmart.
Customer in Greater London Posted on 28/11/2023 , work completed 27/11/2023
The trader replied (on 05/12/2023)
Thank you for sharing your experience! We strive for excellence in chimney sweeping, and your positive feedback is incredibly rewarding. Your safety and satisfaction are at the core of what we do.
Very tidy and thorough
Arranged for a service/clean of my wood burner. Arrived on time and from what I could see did a very thorough and competent job - explained what was being done and took time to answer a couple of questions I had. Took great care not to make any mess and everything was spotless at the end. Very happy with the service.
Customer in Greater London Posted on 27/11/2023 (Reviewer did not use service)
The trader replied (on 05/12/2023)
Wow, a 5-star review! Thank you! It was a pleasure sweeping your chimney. We take pride in our work, and your satisfaction is the ultimate reward. Here's to warm and cozy fires for you!
Sweeping woodburner stove
Customer Service
Quality
Value
Second time I’ve used this firm and if anything I’m more impressed! Firstly getting an appt is very easy and efficient… you are informed all the way they turn up exactly when they say and are polite ( answered my questions very well) stove was swept efficiently and area kept very clean I recommend this company highly
Customer in Greater London Posted on 27/11/2023 , work completed 27/11/2023
The trader replied (on 05/12/2023)
We're delighted to receive your 5-star rating! Keeping your chimney clean and safe is our commitment. Your feedback motivates us to maintain the highest standards in our services.
Good Service
Customer Service
Quality
Value
SweepSmart was recommended by our neighbour to sweep the chimney of our wood buring stove. Great, friendly service and advice from Adam and the office. Clean, efficient job what more can you ask for? I would recommend them and use them again.
Customer in Hertfordshire Posted on 27/11/2023 , work completed 27/11/2023
The trader replied (on 05/12/2023)
Thank you for your glowing review! We're thrilled to have provided you with top-notch chimney sweeping. Your satisfaction is our priority, and we're always here to ensure your fireplace is safe and efficient!
Great service
Customer Service
Quality
Value
Chimney sweep service for my wood burning stove. They managed to book me in fairly quickly. Very convenient service, they send instructions on how to prepare, what to expect and a reminder of the appointment. You can even track how far away your chimney sweep is prior to your slot. Payment took about 2 secs online. Adam worked very quickly and efficiently and gave us loads of advice on our stove which has been overheating. I’ll surely be using them next year and would recommend them to anyone who’s looking for a reliable and affordable service.
(your username) Posted on 21/11/2023 , work completed 20/11/2023
The trader replied (on 24/11/2023)
Thank you so much. I have passed your feedback onto Adam. We look forward to seeing you again in the future.
Efficient clean job.
Customer Service
Quality
Value
The booking system worked well, although i had a to wait a while for an appt i think this often means they are a business in demand, always a good sign. They gave me lots if alerts about when they would arrive arrived when they said they would, did a very tidy job. No nonsense. Really what you should be able to expect but it is still a surprise when a business is like this. Will definitely ise for my regular chimney sweeping
Customer in Hertfordshire Posted on 21/11/2023 , work completed 21/11/2023
The trader replied (on 24/11/2023)
Thank you for the review. We are so happy you were pleased. We look forward to seeing you again.