Endorsed by Which?

The Boiler Engineer Limited

5.0

94 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Domestic and Commercial, Installation, Service and Repair, New, Gas Oil and LPG Boilers

Covering Ashford, Tenterden, Headcorn, Challock, Wye, Folkestone, New Romney and the South East

Landlord - Homeowner Gas Safety Inspections, System Upgrades, Radiators, Pumps, Motorised valves, Thermostats, Programmers and Smart Controls

Your Local, Reliable and Friendly, family based company with over 25 years experience within the domestic and commercial heating industry

As "Your Local Heating Experts" we are happy to help

The Boiler Engineer Ltd are Gas Safe and Oftec Registered

Which Trusted Traders Approved
Kent County Council Trading Standards Checked.
Members of the Chartered Institute of Plumbing and Heating Engineering

Interest Free Finance Available on New Boilers

New Gas, Oil and LPG Boilers with up to 12 years Manufacturers Parts and Labour Guarantee

Manufacturer Approved and Acreddited Installer of Worcester Bosch, Glow-Worm, Baxi, Vaillant, Grant, Ideal, Potterton.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • lpg gas bottle installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
94 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great friendly and reliable service
Customer Service
Quality
Value
I use the boiler engineer annually for my boiler service and hot water tank service. They are a very professional and reliable company that I would recommend.
Customer in Kent Posted on 15/12/2023 , work completed 15/12/2023
Great work as usual
Customer Service
Quality
Value
Had 2 boiler services carried out for lpg in caravan and oil in house. All very efficient as usual thanks.
Customer in Kent Posted on 14/12/2023 , work completed 09/12/2023
Boiler service
Customer Service
Quality
Value
We have used The Boiler Engineer for several years now and the service is always excellent. The engineers are always courteous and polite and explain any recommendations/issues that are required. I would not hesitate to recommend this company.
Customer in Kent Posted on 14/11/2023 , work completed 14/11/2023
Annual boiler service
Customer Service
Quality
Value
The Engineer arrived at the agreed time, working cleanly and explained the work he had done. I am continuing to be very pleased with the service of this local company. All paperwork was sent to me promptly.
Customer in Kent Posted on 13/11/2023 , work completed 09/11/2023
Excellent service at a competitive price
Customer Service
Quality
Value
The boiler engineer are servicing and doing the gas safe certificates for my renal properties and I have found they provide an excellent service at a competitive price
Customer in Kent Posted on 09/11/2023 , work completed 09/11/2023
Excellent service
Customer Service
Quality
Value
Used this company previously and once again they performed brilliantly. Easy to book and appointment, engineer arrived on time, was polite and friendly. Work carried out neatly and tidily, area left clean and tidy. Work was very thorough and received a full and detailed report. Cost very competitive.
Customer in Kent Posted on 19/10/2023 , work completed 19/10/2023
Annual Boiler Service
Customer Service
Quality
Value
On time tidy and efficient as usual. Excellent company. Brought an apprentice and showed care in showing him the ropes. All part of my boiler care plan which is great value.
Customer in Kent Posted on 18/10/2023 , work completed 18/10/2023
Boiler Service
Customer Service
Quality
Value
I've used The Boiler Engineer before and am very happy with the thorough way they carry out the work. Always polite, efficient, and clean, and very helpful with identifying and solving potential issues. Very pleased to recommend them.
Customer in Kent Posted on 05/10/2023 , work completed 05/10/2023
Terrific service
Customer Service
Quality
Value
I had a new boiler fitted by the boiler engineer in July I couldn’t fault the guys who did the job & Tracey in the office. I have just noticed a leak (WHICH IS NOTHING TO DO WITH THEIR WORK) I rang for help/advice & they sent someone round immediately he found the problem which was a leaking toilet & advised how best to deal with it. It is so rare to find trades people who are genuine I felt I needed to write a review I wouldn’t hesitate to recommend them WELL DONE
Susan Mouser Posted on 11/09/2023 , work completed 11/09/2023
First class work
Customer Service
Quality
Value
It goes without saying that from the outset my dealings with The Boiler Engineer and in particular Wayne Chapman have been first class. My mother-in-law is 91 years old, has Alzheimer’s and lives alone in Elham Kent. My wife and I live in Buckingham some 150 miles away and can only travel down about once per month. Mums boiler ran on oil and and although only 7 years old it was recently condemned by the local fire department. The tank also had a huge split. I called TBE and spoke with Wayne. He agreed to meet me at the cottage at a time to suit. From our first meeting I felt in safe hands. He laid out a plan and pricing structure which was confirmed in great detail by email within 24 hours. We agreed to go ahead and fixed a date. The job would take 3 full days and would include the removal of the 1000 litre oil tank (a very difficult task given its location) - The team arrived at the agreed time and started work immediately. Removing an extremely heavy oil boiler from a 2 up/2 down cottage is no mean feat, as well as the old flu!! Ronnie and Dan had installed the new Worcester Bosch LPG by the end of the first day. We had taken mum out for a trip so as she was not stressed. On arriving home we were all taken back by how clean the boys had left the cottage. The job was completed on time and with everything in place. After a short tutorial Ronnie and Dan left. These two guys are a credit to the company and I cannot recommend the whole team more highly. Good communication,
Alan in Kent Posted on 06/09/2023 , work completed 01/09/2023