Endorsed by Which?

SweepSmart

5.0

700 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
700 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
First class chimney sweep
Customer Service
Quality
Value
Delighted with the chimney sweeping service at my home today. Booking was straightforward and I was kept informed by text and phone of when the sweep would arrive. Paul was very professional and polite and provided helpful advice regarding my chimney. The job was done efficiently and effectively, everything being left clean and tidy. Afterwards I received a certificate with photos confirming the work had been carried out properly. First class chimney sweeping service.
Customer in Hertfordshire Posted on 25/11/2025 , work completed 25/11/2025
The trader replied (on 29/12/2025)
Thanks for taking the time to leave such a kind review.
Great Service
Great service from beginning to end. Extremely efficient and friendly. Arrived on time. Brought all necessary protective sheets etc and left place clean and tidy. No mess at all.
Customer in Greater London Posted on 19/11/2025 (Reviewer did not use service)
The trader replied (on 29/12/2025)
Thanks again for the 5 stars — always happy to help.
Top‑Notch Chimney Service
A top‑notch chimney service with clear, friendly communication. From the moment I booked, the team kept me fully informed about what to expect. Their messages were concise yet thorough, and I received friendly SMS reminders ahead of the appointment—so I never had to wonder when they’d arrive. The sweep arrived right on schedule, fully equipped and ready to go. They worked efficiently, and what impressed me most was the attention to detail. Overall, the blend of reliable service, crystal‑clear communication, punctual arrival, and immaculate cleanup makes this chimney‑sweep service stand out. I wholeheartedly recommend them to anyone seeking a hassle‑free, professional chimney cleaning experience.
Customer in Hertfordshire Posted on 18/11/2025 (Reviewer did not use service)
The trader replied (on 29/12/2025)
Thank you for the great feedback, it helps our small business a lot.
Very straightforward - great experience
Customer Service
Quality
Value
There's almost nothing here to review - it was one of the most straightforward trade bookings I've experienced. We booked online - very easy - and they turned up in the window they said, with reminders and more detail nearer the date, and then when they were on their way. Job was done very quickly and neatly. I liked the certificate they give you online where you can see a photo of the flue, as well as evidence of the smoke test.
Customer in Hertfordshire Posted on 17/11/2025 , work completed 17/11/2025
The trader replied (on 29/12/2025)
Glad to hear everything went smoothly with your chimney sweep — thank you.
Excellent trader, highly recommended
Customer Service
Quality
Value
Can't fault the team at SweepSmart. Efficient, fast, clean and knowledgeable. Very reasonable price, good communication. Have used them a few times. Highly recommended.
Customer in Greater London Posted on 07/11/2025 , work completed 07/11/2025
The trader replied (on 29/12/2025)
We’re pleased you were happy with the service and the advice given.
Great Service - professional, clean and friendly!
Customer Service
Quality
Value
I had a new homeowner inspection carried out for my fireplace by SweepSmart; including a chimney sweep. The team that attended (Paul and Mason) were very professional and friendly. They arrived promptly and as scheduled. The inspection was carried out in a very clean and tidy manner; and Paul gave great advice on the use of the fireplace with a demo. The booking process was quick and easy; and payment can be made easily by card after the job. Great service and very happy. Looking forward to making use of the fireplace this winter. Will definitely book the next chimney sweep with SweepSmart when due and would recommend them to others. Thanks again!
Customer in Greater London Posted on 07/11/2025 , work completed 07/11/2025
The trader replied (on 29/12/2025)
Thanks for trusting us to look after your chimney.
Professional and on time
Customer Service
Quality
Value
Great service including clear communication around what to expect and prompt arrival with SMS remainders prior to arrival. Was clean and tidy whilst in the house Will definitely use again
Customer in Hertfordshire Posted on 05/11/2025 , work completed 05/11/2025
The trader replied (on 29/12/2025)
Thank you for the 5-star review, it’s very much appreciated.
Efficient, professional and friendly
Customer Service
Quality
Value
They managed to get a last minute appointment. Turned up exactly when they said they would, did the job quickly and efficiently and left with no mess!
Customer in Greater London Posted on 03/11/2025 , work completed 03/11/2025
The trader replied (on 29/12/2025)
Really pleased you were happy with your chimney sweep — thanks again.
A Job Well Done
Customer Service
Quality
Value
Sweepsmart was recommended to me by a long standing customer. Booking was easy, the sweep arrived within the given timings, with an arrival time text sent. I was having a chimney swept after a very long time. The sweep set up, carried out the task professionally, showed me what had been done and cleared up everything. I was very pleased with all aspects of the job. Cost was appropriate for the task; I paid through their online link. Thank you.
Customer in Greater London Posted on 03/11/2025 , work completed 03/11/2025
The trader replied (on 29/12/2025)
We really appreciate the kind words and your support.
Quality service and fast
Customer Service
Quality
Value
We asked SweepSmart to sweep the chimney for our open fire and the chimney for a our wood burner. They turned up early within the window identified. They were fast and did a quality job on both chimneys. Both were polite and helpful with any questions we had and left the areas clean and tidy. Really happy with the price and the service provided. Will definitely use again.
Customer in Hertfordshire Posted on 28/10/2025 , work completed 28/10/2025
The trader replied (on 29/12/2025)
Thanks for choosing us for your chimney sweeping and for the 5 stars.