Endorsed by Which?

SweepSmart

5.0

739 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
739 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good communication; efficient process
Customer Service
Quality
Value
I have been using this company for my annual chimney sweep for some years and they are excellent about letting you know the date, and updating your time slot as the day approaches, and keeping you aprised when they are on their way. They have never left any mess and are always polite. On a previous visit, they spotted that my chimney had void in the back which compromised its efficiency and they filled this with some kind of insulation. I have no hesitation in recommending them.
Customer in Greater London Posted on 08/04/2026 , work completed 08/04/2026
The trader replied (on 08/08/2026)
Thank you for your continued custom over the years. Keeping customers informed before and during the appointment is something we’ve worked hard on, so it’s great to hear you find the updates useful. We really appreciate the recommendation.
Clean and efficient
Customer Service
Quality
Value
We have been using this company for years. Adam was on time, respectful of the property. The work was done efficiently and remarkably fast. There was no dirt or mess. I would highly recommend this company.
Customer in Greater London Posted on 24/03/2026 , work completed 02/06/2025
The trader replied (on 08/08/2026)
Thank you for taking the time to leave a review. We’re really pleased to hear that you’ve consistently found the service clean, efficient and respectful of your home. Your recommendation is much appreciated.
Fast, Clean, Efficient, Polite, Good price
Customer Service
Quality
Value
We had the steel liner removed, a new cap on the chimney and then a vented panel inserted to block the chimney. Tony and James worked quickly and efficiently and left no mess. Great service and they changed the appointment time to suit us. The charge came in less than quoted as they used some existing parts and the cap was cheaper than a bird guard. Definitely recommend and would use again.
Customer in Hertfordshire Posted on 18/03/2026 , work completed 17/03/2026
The trader replied (on 08/08/2026)
Thanks for the brilliant feedback. We’ll pass your comments on to Tony and James. We also believe that if we can reuse something perfectly serviceable or the final cost comes in lower than expected, the customer should get the benefit — so we’re glad you appreciated that.
Excellent Service at a Great Price
Customer Service
Quality
Value
I had a lot of questions before booking, and the team answered them patiently and quickly. My appointment for a standard chimney sweep was scheduled within a couple of weeks. The guys who came were polite, friendly, and left no mess or dust at all. The price was very competitive, making this service even better value. I would highly recommend them!
Customer in Hertfordshire Posted on 09/03/2026 , work completed 09/03/2026
The trader replied (on 08/08/2026)
Thank you for the great review. Questions before booking are always welcome, so we’re pleased the team could give you all the information you needed. It’s also great to hear the sweep itself was clean, friendly and good value. We really appreciate the recommendation.
Fantastic service
Customer Service
Quality
Value
Paul came and swept my chimney and did a safety check. He was very professional and knowledgeable and checked everything was in good working order. Left absolutely no mess what so ever. I would highly recommend smart sweep for this service and will use them again in future.
Customer in Central Bedfordshire Posted on 08/03/2026 , work completed 07/03/2026
The trader replied (on 03/10/2026)
Thank you! Paul's very happy to hear he left no trace. That's always the goal, even if the soot doesn't always agree! Glad everything checked out safely, and we look forward to seeing you again.
Chimney inspection
Customer Service
Quality
Value
We had issues with smoke leaking from the chimney. SweepSmart were able to attend promptly and the communication was very good. Paul was very effective in diagnosing the problem and talking me through everything and showing me on the CCTV. I was really happy with their service so have asked them to price up and carry out the remedial works.
Customer in Hertfordshire Posted on 22/02/2026 , work completed 21/02/2026
The trader replied (on 03/10/2026)
Thank you! Smoke where it shouldn't be is never fun, so we're glad the CCTV helped show exactly what was going on. Thanks for trusting us with the remedial work too.
Amazing service
Customer Service
Quality
Value
The service was fantastic from start to finish. The communication was responded to promptly, the guys came in time and gave notice on their way. They were friendly, efficient and knowledgeable. Even payment was easy and straightforward with a dedicated link. Totally recommend, 10/10
Customer in Greater London Posted on 20/02/2026 , work completed 20/02/2026
The trader replied (on 03/10/2026)
Thank you, a 10/10 is music to our ears! Glad everything from the on-the-way texts to the payment link went smoothly.
I had my stove swept as it had started to smoke heavily
Customer Service
Quality
Value
They attended promptly, were respectful of furnishings, etc, did a thorough clean of flue (which was Poujoulat Therminox T1 and Zi flexible) and had a look at chimney stack and cowl. All cleaned, and tested with smoke, flue was warmed prior to test. The flu drew well, as evidenced by opening and closing of door. However, they identified a problem with the air vent - it did not affect the draw at all, smoke just filled the chamber whether 'open' or 'closed'. They checked that the plate was sliding underneath (with mirror) when the air vent was operated, which seemed to be working but in terms of clearing smoke it was not working. I have now contacted the manufacturer as it is a new stove and hopefully this will be fixed. Very pleased with the service and the ability to diagnose what was not working.
Customer in Greater London Posted on 18/02/2026 , work completed 18/02/2026
The trader replied (on 03/10/2026)
Thank you for such a thorough review! Glad we could get to the bottom of the smoke and pin it on the air vent rather than the flue. Fingers crossed the manufacturer sorts it quickly, and give us a shout if you need anything in the meantime.
Highly efficient and thorough
Customer Service
Quality
Value
Arrived earlier than expected (no problem) swept the whole fireplace speedily and efficiently with no mess and also changed the rope on log burner. Excellent communication throughout and a good price for the work, would definitely recommend.
Customer in Hertfordshire Posted on 18/02/2026 , work completed 18/02/2026
The trader replied (on 03/10/2026)
Thank you! Glad the early arrival worked out and that the new rope has your log burner sealing nicely again. Thanks for the recommendation.
Great service
Customer Service
Quality
Value
No fuss, no nonsense. Good price and an excellent chimney clean and survey. They knew what they were doing and gave clear, concise advice. I would definitely use them again
Customer in Greater London Posted on 17/02/2026 , work completed 17/02/2026
The trader replied (on 03/10/2026)
Thank you! No fuss and no nonsense is exactly what we aim for, and we're glad the advice was useful. See you next time.