SweepSmart

Professional job and Keil kept me informed from the beginning to the end of the process. Was really pleased to see how clean fireplace was afterwards, and accurate pictures left so I could see exactly what had been done. Would definately use again.

I'd booked for my regular sweep of the chimney and also to have the empty space behind the fireplace filled with thermal pellets - this was suggested on a previous visit and having received a very reasonable quote for it, I agreed for the work to happen at same time as the sweep. While Tony was doing this, he discovered a hole in the flue that connected to the fireplace in the downstairs flat; this made it a larger job, but I quickly received an amended quote and booked a second appointment for a week later. Tony then returned and filled the hole, fixed the insulation, and also reblacked the grate so the the whole thing looks much smarter than before and well as being safer and wasting less heat.

Really excellent service from website which was really user friendly and easy to make an enquiry, prompt communication after enquiry with clear quote and easy to agree a booking. Notified two days before the two hour window, exactly as promised and then the visit was on time, service great and easy to pay via email with photos of the work and certificate. Really first class all round and highly recommend.

Have used SweepSmart for quite a few years now and would not change to anyone else. Adam has attended nearly all of them and is exceptionally professional and knowledgeable. I always learn something new about operating my stove to get the best from it. Attention to detail is second to none and you are left confident that the stove is safe and efficient for another year. Many thanks.

Really impressed with whole service from start to finish. Certificate sent over instantly once completed. Would high recommend and will use again in future.

Previous sweeps have complained about the creosote in our chimney and so we approached SweepSmart for Creaway treatment. Their sweeping was so good that no Creaway treatment was necessary, saving me money.

From initial enquiry through to boking, it was easy and I was kept up to date with everything. When they arrived they were profession and explained everything that they were doing. I would highly recommend them.

Very glad I chose sweepsmart for my chimney. The office team were quick to respond and get me booked in. I received regular reminders about my appointment. Paul was punctual -and very skilled - he knew the issue before he stepped foot in my home. He dealt with the issue professionally and explained I didn’t need a full inspection so the work ended up being less than originally quoted which was an added bonus. He was very tidy and helpful. Couldn’t be happier. Thank you

First time using this company and it was an easy, pleasant experience. Booked via WhatsApp, certificate by email, payment via BACS or ApplePay. For someone who prefers things online, this is great but I also know they do things the “old fashioned way” too. Paul arrived on time (and could be tracked), got on with the work without fuss whilst I worked from home, and left without a trace - clean and tidy. Perfect.

We appreciate the reminder email to book our annual chimney sweep. Booking was straightforward, helped by the very pleasant operator who organised a visit which suited us. Paul arrived at the beginning of the time slot and rolled out his red carpet, literally, to protect our flooring. We then left Paul to his work…..clean, efficient and thorough. Before leaving, Paul answered some queries I had about occasionally smelling soot in the room on a summer’s morning. He did so in an informed way and offered a sensible solution. He also arranged that he would replace a cracked firebrick on his next visit. Exceptional service…..followed up immediately with an email providing a certificate for use with household insurers.